/// <summary>
/// 消息处理
/// </summary>
/// <returns></returns>
public static string MsgFeedback()
{
bool bGetFans = WeiXinTool.OpenIdToFans(WeiXinMsgInfo.OpenId);
string[] aMPInfo = WeiXinTool.GetMPUserInfo(WeiXinMsgInfo.OriginalId);
string[] aServerId = WeiXinTool.GetMPServerId(WeiXinMsgInfo.OriginalId);
WeiXinBindInfo.MPUser = aMPInfo[0];
WeiXinBindInfo.MPPass = aMPInfo[1];
WeiXinLogin.ExecLogin(WeiXinBindInfo.MPUser, WeiXinBindInfo.MPPass);
if (bGetFans)
{
foreach (string sServerId in aServerId)
{
if (sServerId == WeiXinFans.sFakeId)
{
return(ServerBack());
}
}
}
if (aMPInfo == null)
{
return("客服系统配置出现问题，如果你是本系统管理员请进入后台完成相关设置。");
}
WeiXinBindInfo.BreakMsg = Guid.NewGuid().ToString().Substring(0, 5);
if (!bGetFans)
{
string sOutText = string.Format("您是首次使用“微客服”平台，将会为您自动注册到客服系统，如果在5秒内收到绑定成功信息则代表注册成功！<a href=\"http:////RMBZ.Net\\{0}\"> </a>", WeiXinBindInfo.BreakMsg);
WritePage(sOutText, false);
Thread.Sleep(2500);
string[] aFakeId = Bind.MPBind.BindFakeId(WeiXinBindInfo.BreakMsg, WeiXinBindInfo.MPUser, WeiXinBindInfo.MPPass);
if (aFakeId.Length == 2)
{
WeiXinFans.sFakeId = aFakeId[0];
string sSql = string.Format("INSERT INTO `mpserver_bridge` (`openid`, `fakeid`, `name`, `time`) VALUES ('{0}', '{1}', '{2}', '{3}')", WeiXinMsgInfo.OpenId, aFakeId[0], WeiXinTool.Base64Code(aFakeId[1]), DateTime.Now);
CDBAccess.MySqlDt(sSql);
SendMsg.SendMessageText(aFakeId[1] + " 绑定成功，现在您就可以和客服联系啦。", WeiXinFans.sFakeId);
}
else
{
//WriteFile.Write("log.txt", WeiXinMsgInfo.OpenId + ":NoFoundFakeId.\n");
}
return("OK");
}
else
{
if (aServerId == null)
{
return("无法联系到客服！\n\n本客服系统尚未设置客服人员ID，请管理员尽快设置！");
}
else
{
string sServerId = aServerId[0];
string MsgText = string.Format("来自 {0} 的消息：\n\n{1}\n\n回复此消息请回复“{2}#回复内容”", WeiXinFans.sNickName, WeiXinMsgInfo.Text, WeiXinFans.sFansId);
SendMsg.SendMessageText(MsgText, sServerId);
return("消息已经送达至客服，我们会尽快为您做答复！\n回复“退出”可退出“微客服”平台。");
}
}
}
/// <summary>
/// 服务器返回处理
/// </summary>
/// <returns></returns>
public static string ServerBack()
{
WeiXinMsgInfo.Text = WeiXinMsgInfo.Text.Replace("＃", "#");
string[] aSendMsgInfo = WeiXinMsgInfo.Text.Split('#');
if (aSendMsgInfo.Length != 2)
{
return("回复格式错误，标准格式为“ID#回复内容”，如“121#这个问题已经给你提交，稍后给您答复。”");
}
else
{
string sFakeId = WeiXinTool.FansIdToFakeId(aSendMsgInfo[0]);
if (sFakeId == "0")
{
return("此ID无效，没有找到此ID对应的用户信息！请确认ID正确后再回复。");
}
else
{
string sSendMsg = string.Format("来自客服的回复：\n{0}\n回复“退出”可退出“微客服”平台。", aSendMsgInfo[1]);
SendMsg.SendMessageText(sSendMsg, sFakeId);
return("已回复！");
}
}
}