public static void DeleteProductVersion(LoginUser loginUser, int productVersionID)
{
ProductVersions productVersions = new ProductVersions(loginUser);
using (SqlCommand command = new SqlCommand())
{
command.CommandText = "DELETE FROM OrganizationProducts WHERE (ProductVersionID = @ProductVersionID)";
command.CommandType = CommandType.Text;
command.Parameters.Clear();
command.Parameters.AddWithValue("@ProductVersionID", productVersionID);
productVersions.ExecuteNonQuery(command, "OrganizationProducts");
command.CommandText = "UPDATE Tickets SET SolvedVersionID = null WHERE (SolvedVersionID = @ProductVersionID)";
command.CommandType = CommandType.Text;
command.Parameters.Clear();
command.Parameters.AddWithValue("@ProductVersionID", productVersionID);
productVersions.ExecuteNonQuery(command, "Tickets");
command.CommandText = "UPDATE Tickets SET ReportedVersionID = null WHERE (ReportedVersionID = @ProductVersionID)";
command.CommandType = CommandType.Text;
command.Parameters.Clear();
command.Parameters.AddWithValue("@ProductVersionID", productVersionID);
productVersions.ExecuteNonQuery(command, "Tickets");
}
productVersions.LoadByProductVersionID(productVersionID);
if (!productVersions.IsEmpty)
{
productVersions[0].Delete();
}
productVersions.Save();
}
public void AddCustomer(int organizationID, int productID, int versionID)
{
using (SqlCommand command = new SqlCommand())
{
command.CommandText = @"INSERT INTO
OrganizationProducts
(OrganizationID, ProductID, ProductVersionID, IsVisibleOnPortal, DateCreated, DateModified, CreatorID, ModifierID)
VALUES
(@OrganizationID, @ProductID, @ProductVersionID, 1, @DateCreated, @DateModified, @CreatorID, @ModifierID)";
command.CommandType = CommandType.Text;
command.Parameters.AddWithValue("@OrganizationID", organizationID);
command.Parameters.AddWithValue("@ProductID", productID);
command.Parameters.AddWithValue("@ProductVersionID", versionID);
command.Parameters.AddWithValue("@DateCreated", DateTime.UtcNow);
command.Parameters.AddWithValue("@DateModified", DateTime.UtcNow);
command.Parameters.AddWithValue("@CreatorID", LoginUser.UserID);
command.Parameters.AddWithValue("@ModifierID", LoginUser.UserID);
ExecuteNonQuery(command, "OrganizationProducts");
}
string organizationName = ((Organization)Organizations.GetOrganization(LoginUser, organizationID)).Name;
string productName = ((Product)Products.GetProduct(LoginUser, productID)).Name;
string versionNumber = ((ProductVersion)ProductVersions.GetProductVersion(LoginUser, (int)versionID)).VersionNumber;
string description = "Added product '" + productName + "' version '" + versionNumber + "' to customer '" + organizationName + "'";
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, ReferenceType.ProductVersions, (int)versionID, description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, ReferenceType.Products, productID, description);
ActionLogs.AddActionLog(LoginUser, ActionLogType.Insert, ReferenceType.Organizations, organizationID, description);
}
partial void BeforeRowDelete(int productVersionID)
{
ProductVersion version = (ProductVersion)ProductVersions.GetProductVersion(LoginUser, productVersionID);
Product product = (Product)Products.GetProduct(LoginUser, version.ProductID);
string description = "Deleted version '" + version.VersionNumber + "' for product '" + product.Name + "'";
ActionLogs.AddActionLog(LoginUser, ActionLogType.Delete, ReferenceType.ProductVersions, productVersionID, description);
}
public static ProductVersion GetProductVersion(LoginUser loginUser, int productVersionID)
{
ProductVersions productVersions = new ProductVersions(loginUser);
productVersions.LoadByProductVersionID(productVersionID);
if (productVersions.IsEmpty)
{
return(null);
}
else
{
return(productVersions[0]);
}
}
public static int?GetIDByName(LoginUser loginUser, string versionNumber, int?productID)
{
int?result = null;
if (productID != null)
{
ProductVersions productVersions = new ProductVersions(loginUser);
productVersions.LoadByProductIDAndVersionNumber((int)productID, versionNumber);
if (!productVersions.IsEmpty)
{
result = productVersions[0].ProductVersionID;
}
}
return(result);
}
public static Organization Clone(LoginUser loginUser, int sourceOrganizationID, string cloneName)
{
Organization sOrg = Organizations.GetOrganization(loginUser, sourceOrganizationID);
Organization dOrg = (new Organizations(loginUser)).AddNewOrganization();
dOrg.CopyRowData(sOrg);
dOrg.Name = cloneName;
dOrg.Collection.Save();
//** Groups **//
Groups sGroups = new Groups(loginUser);
sGroups.LoadByOrganizationID(sourceOrganizationID);
Groups dGroups = new Groups(loginUser);
foreach (Group sGroup in sGroups)
{
Group dGroup = dGroups.AddNewGroup();
dGroup.CopyRowData(sGroup);
dGroup.OrganizationID = dOrg.OrganizationID;
}
dGroups.Save();
//** Users **//
Users sUsers = new Users(loginUser);
sUsers.LoadByOrganizationID(sourceOrganizationID, false);
Users dUsers = new Users(loginUser);
foreach (User sUser in sUsers)
{
User dUser = dUsers.AddNewUser();
dUser.CopyRowData(sUser);
dUser.OrganizationID = dOrg.OrganizationID;
if (sUser.PrimaryGroupID != null)
{
dUser.PrimaryGroupID = dGroups.FindByName(sGroups.FindByGroupID((int)sUser.PrimaryGroupID).Name).GroupID;
}
}
dUsers.Save();
//** Finish Organization w/ users and groups **//
dOrg.DefaultPortalGroupID = sOrg.DefaultPortalGroupID == null ? null : (int?)dGroups.FindByName(sGroups.FindByGroupID((int)sOrg.DefaultPortalGroupID).Name).GroupID;
dOrg.PrimaryUserID = sOrg.PrimaryUserID == null ? null : (int?)dUsers.FindByEmail(sUsers.FindByUserID((int)sOrg.PrimaryUserID).Email).UserID;
dOrg.DefaultSupportUserID = null;
dOrg.DefaultSupportGroupID = null;
dOrg.WebServiceID = Guid.NewGuid();
dOrg.SystemEmailID = Guid.NewGuid();
dOrg.PortalGuid = Guid.NewGuid();
dOrg.Collection.Save();
//** Ticket Types **//
TicketTypes sTicketTypes = new TicketTypes(loginUser);
sTicketTypes.LoadByOrganizationID(sourceOrganizationID);
TicketTypes dTicketTypes = new TicketTypes(loginUser);
foreach (TicketType sTicketType in sTicketTypes)
{
TicketType dTicketType = dTicketTypes.AddNewTicketType();
dTicketType.CopyRowData(sTicketType);
dTicketType.OrganizationID = dOrg.OrganizationID;
}
dTicketTypes.Save();
//** Ticket Severities **//
TicketSeverities sSeverities = new TicketSeverities(loginUser);
sSeverities.LoadByOrganizationID(sourceOrganizationID);
TicketSeverities dSeverities = new TicketSeverities(loginUser);
foreach (TicketSeverity sSeverity in sSeverities)
{
TicketSeverity dSeverity = dSeverities.AddNewTicketSeverity();
dSeverity.CopyRowData(sSeverity);
dSeverity.OrganizationID = dOrg.OrganizationID;
}
dSeverities.Save();
//** Ticket Statuses **//
TicketStatuses sStatuses = new TicketStatuses(loginUser);
sStatuses.LoadByOrganizationID(sourceOrganizationID);
TicketStatuses dStatuses = new TicketStatuses(loginUser);
foreach (TicketStatus sStatus in sStatuses)
{
TicketType tempTT = sTicketTypes.FindByTicketTypeID(sStatus.TicketTypeID);
if (tempTT == null)
{
continue;
}
TicketStatus dStatus = dStatuses.AddNewTicketStatus();
dStatus.CopyRowData(sStatus);
dStatus.OrganizationID = dOrg.OrganizationID;
dStatus.TicketTypeID = dTicketTypes.FindByName(tempTT.Name).TicketTypeID;
}
dStatuses.Save();
TicketNextStatuses sTicketNextStatuses = new TicketNextStatuses(loginUser);
TicketNextStatuses dTicketNextStatuses = new TicketNextStatuses(loginUser);
sTicketNextStatuses.LoadAll(sourceOrganizationID);
foreach (TicketNextStatus sTicketNextStatus in sTicketNextStatuses)
{
TicketNextStatus dTicketNextStatus = dTicketNextStatuses.AddNewTicketNextStatus();
dTicketNextStatus.CopyRowData(sTicketNextStatus);
TicketStatus tempTS = sStatuses.FindByTicketStatusID(sTicketNextStatus.CurrentStatusID);
TicketType tempTT = dTicketTypes.FindByName(sTicketTypes.FindByTicketTypeID(tempTS.TicketTypeID).Name);
dTicketNextStatus.CurrentStatusID = dStatuses.FindByName(tempTS.Name, tempTT.TicketTypeID).TicketStatusID;
tempTS = sStatuses.FindByTicketStatusID(sTicketNextStatus.CurrentStatusID);
tempTT = dTicketTypes.FindByName(sTicketTypes.FindByTicketTypeID(tempTS.TicketTypeID).Name);
dTicketNextStatus.NextStatusID = dStatuses.FindByName(tempTS.Name, tempTT.TicketTypeID).TicketStatusID;
//WORKING HERE
}
TicketTemplates sTicketTemplates = new TicketTemplates(loginUser);
TicketTemplates dTicketTemplates = new TicketTemplates(loginUser);
sTicketTemplates.LoadByOrganization(sourceOrganizationID);
foreach (TicketTemplate sTicketTemplate in sTicketTemplates)
{
TicketTemplate dTicketTemplate = dTicketTemplates.AddNewTicketTemplate();
dTicketTemplate.CopyRowData(sTicketTemplate);
dTicketTemplate.OrganizationID = dOrg.OrganizationID;
dTicketTemplate.TicketTypeID = dTicketTemplate.TicketTypeID != null ? (int?)dTicketTypes.FindByName(sTicketTypes.FindByTicketTypeID((int)sTicketTemplate.TicketTypeID).Name).TicketTypeID : null;
}
//** ActionTypes **//
ActionTypes sActionTypes = new ActionTypes(loginUser);
sActionTypes.LoadByOrganizationID(sourceOrganizationID);
ActionTypes dActionTypes = new ActionTypes(loginUser);
foreach (ActionType sActionType in sActionTypes)
{
ActionType dActionType = dActionTypes.AddNewActionType();
dActionType.CopyRowData(sActionType);
dActionType.OrganizationID = dOrg.OrganizationID;
}
dActionTypes.Save();
//** Products **//
Products sProducts = new Products(loginUser);
Products dProducts = new Products(loginUser);
sProducts.LoadByOrganizationID(sourceOrganizationID);
foreach (Product sProduct in sProducts)
{
Product dProduct = dProducts.AddNewProduct();
dProduct.CopyRowData(sProduct);
dProduct.OrganizationID = dOrg.OrganizationID;
}
dProducts.Save();
ProductVersionStatuses sProductVersionStatuses = new ProductVersionStatuses(loginUser);
ProductVersionStatuses dProductVersionStatuses = new ProductVersionStatuses(loginUser);
sProductVersionStatuses.LoadByOrganizationID(sourceOrganizationID);
foreach (ProductVersionStatus sProductVersionStatus in sProductVersionStatuses)
{
ProductVersionStatus dProductVersionStatus = dProductVersionStatuses.AddNewProductVersionStatus();
dProductVersionStatus.CopyRowData(sProductVersionStatus);
dProductVersionStatus.OrganizationID = dOrg.OrganizationID;
}
dProductVersionStatuses.Save();
ProductVersions sProductVersions = new ProductVersions(loginUser);
ProductVersions dProductVersions = new ProductVersions(loginUser);
sProductVersions.LoadAll(sourceOrganizationID);
foreach (ProductVersion sProductVersion in sProductVersions)
{
ProductVersion dProductVersion = dProductVersions.AddNewProductVersion();
dProductVersion.CopyRowData(sProductVersion);
dProductVersion.ProductID = dProducts.FindByName(sProducts.FindByProductID(sProductVersion.ProductID).Name).ProductID;
}
dProductVersions.Save();
PortalOptions sPortalOptions = new PortalOptions(loginUser);
PortalOptions dPortalOptions = new PortalOptions(loginUser);
sPortalOptions.LoadByOrganizationID(sourceOrganizationID);
foreach (PortalOption sPortalOption in sPortalOptions)
{
PortalOption dPortalOption = dPortalOptions.AddNewPortalOption();
dPortalOption.CopyRowData(sPortalOption);
dPortalOption.OrganizationID = dOrg.OrganizationID;
dPortalOption.RequestGroup = sPortalOption.RequestGroup == null ? null : (int?)dGroups.FindByName(sGroups.FindByGroupID((int)sPortalOption.RequestGroup).Name).GroupID;
dPortalOption.RequestType = sPortalOption.RequestType == null ? null : (int?)dTicketTypes.FindByName(sTicketTypes.FindByTicketTypeID((int)sPortalOption.RequestType).Name).TicketTypeID;;
}
dPortalOptions.Save();
return(dOrg);
/*
* Actions
* Addresses
* Assets
* ChatSettings
* ChatUserSettings
* CrmLinkTable
* CrmLinkFields
* CustomFieldCategories
* CustomFields
* CustomValues
* FacebookOptions
* ForumCategories
* ForumPermissions
* ForumTickets
* GroupUsers
* Notes
* OrganizationEmails
* OrganizationProducts
* Organizations
* OrganizationSettings
* OrganizationTickets
* PhoneNumbers
* PhoneQueue
* PhoneTypes
* PortalOptions
* Reminders
* Reports
* SlaLevels
* SlaTriggers
* Subscriptions
* Tags
* TagLinks
* Automation Stuff
* TicketQueue
* TicketRatings
* TicketRelationShips
* Users(Contacts)
* WaterCooler
* WikiArticles
*/
}
public ProductVersion(DataRow row, ProductVersions productVersions) : base(row, productVersions)
{
_productVersions = productVersions;
}