public Ticket AddSupportTicket(Ticket supportTicket)
{
var obj = ticketRepository.Add(supportTicket);
var noti = new Notification()
{
Id = Guid.NewGuid(),
To = "admin",
CreateBy = supportTicket.CreateBy,
CreateAt = DateTime.Now,
Read = false,
Title = supportTicket.Title
};
notificationRepository.Add(noti);
return obj;
}
public Ticket ReplySupportTicket(Ticket supportTicket)
{
foreach (var item in supportTicket.TicketItems)
{
if (item.Id == Guid.Empty)
{
item.Id = Guid.NewGuid();
ticketItemRepository.Add(item);
}
}
//Notify to ticket owner
var noti = new Notification()
{
Id = Guid.NewGuid(),
To = supportTicket.CreateBy,
CreateBy = supportTicket.CreateBy,
CreateAt = DateTime.Now,
Read = false,
Title = supportTicket.Title
};
notificationRepository.Add(noti);
return supportTicket;
}
public Notification Update(Notification notification)
{
throw new NotImplementedException();
}