public UserTable()
{
try
{
// Retrieve the storage account from the connection string.
CloudStorageAccount storageAccount = CloudStorageAccount.Parse(ConfigurationManager.AppSettings["StorageConnectionString"]);
// Create the IdTableClient client.
CloudTableClient tableClient = storageAccount.CreateCloudTableClient();
// Create the CloudTable object that represents the "people" IdTableClient.
UserTableClient = tableClient.GetTableReference(UserTableName);
_uniqueIdGenerator = new UniqueIdGenerator(new BlobOptimisticDataStore(storageAccount, "UniqueIdGenerator"));
_retryPolicy = BotConnectorUtility.BuildRetryPolicy();
}
catch (System.Exception e)
{
WebApiConfig.TelemetryClient.TrackException(e, new Dictionary <string, string>
{
{ "debugNote", "failed to init OnlineStatus table client" },
});
throw;
}
}
/// <summary>
/// This is only here for reference purposes. Not used.
/// </summary>
/// <param name="endUserActivity"></param>
/// <param name="messageToSend"></param>
/// <param name="agentConversationId"></param>
/// <returns></returns>
public static async Task <ConversationResourceResponse> CreateAConversation(IMessageActivity endUserActivity,
string messageToSend,
string agentConversationId)
{
var botAccount = endUserActivity.Recipient;
try
{
// To create a new reply chain
var channelData = new Dictionary <string, object>
{
["teamsChannelId"] = "19:[email protected]",
["notification"] = new Dictionary <string, object>()
{
{ "alert", true }
}
};
IMessageActivity agentMessage = Activity.CreateMessageActivity();
agentMessage.From = botAccount;
agentMessage.Type = ActivityTypes.Message;
agentMessage.Text = messageToSend;
agentMessage.ChannelId = MsTeamChannelId;
agentMessage.ServiceUrl = endUserActivity.ServiceUrl;
agentMessage.ReplyToId = agentConversationId;
var agentMessageActivity = (Activity)agentMessage;
var conversationParams = new ConversationParameters()
{
IsGroup = true,
Bot = botAccount,
Members = null,
Activity = agentMessageActivity,
ChannelData = channelData,
};
using (ConnectorClient connector =
await BotConnectorUtility.BuildConnectorClientAsync(endUserActivity.ServiceUrl))
{
var createResponse = await BotConnectorUtility.BuildRetryPolicy().ExecuteAsync(async() =>
await connector.Conversations.CreateConversationAsync(conversationParams));
return(createResponse);
}
}
catch (Exception e)
{
WebApiConfig.TelemetryClient.TrackException(e, new Dictionary <string, string>
{
{ "function", "CreateAConversation" },
{ "messageToSend", messageToSend },
{ "agentConversationId", agentConversationId },
});
throw;
}
}
public static async Task PostWithRetryAsync(this IDialogContext context, IMessageActivity activity)
{
var retryPolicy = BotConnectorUtility.BuildRetryPolicy();
await retryPolicy.ExecuteAsync(async() => await context.PostAsync(activity));
}
public static async Task PostWithRetryAsync(this IDialogContext context, string text)
{
var retryPolicy = BotConnectorUtility.BuildRetryPolicy();
await retryPolicy.ExecuteAsync(async() => await context.PostAsync(text));
}
public static async Task <ResourceResponse> SendMessageToAgentAsReplyToConversationInAgentsChannel(
IMessageActivity activity,
string messageToSend,
string agentConversationId,
int vsoId)
{
var propertiesForLogging = new Dictionary <string, string>
{
{ "function", "SendMessageToAgentAsReplyToConversationInAgentsChannel" },
{ "endUser", activity.From.Name },
{ "messageToSend", messageToSend },
{ "agentConversationId", agentConversationId },
{ "vsoId", vsoId.ToString() },
};
try
{
var isSms = IsPhoneNumber(activity.From.Name);
ChannelAccount botAccount = isSms ? await IdTable.GetBotId() : activity.Recipient;
var serviceUrl = TeamsServiceEndpoint;
using (ConnectorClient connector = await BotConnectorUtility.BuildConnectorClientAsync(serviceUrl))
{
IMessageActivity message = Activity.CreateMessageActivity();
message.From = botAccount;
message.ReplyToId = agentConversationId;
message.Conversation = new ConversationAccount
{
Id = agentConversationId,
IsGroup = true,
};
IEnumerable <ChannelAccount> agentIds = await OnlineStatus.GetAgentIds();
var channelAccounts = agentIds as ChannelAccount[] ?? agentIds.ToArray();
string atMentions = Empty;
if (channelAccounts.Any())
{
//message.Entities = new List<Entity>(channelAccounts.Select(account =>
// new Mention(account, "@" + account.Name.Replace(" ", "_"), "mention")));
atMentions = Join(" ", channelAccounts.Select(ca => "@" + ca.Name));
}
message.Text = $"{atMentions} [{activity.From.Name}]: {messageToSend}";
message.TextFormat = "plain";
message.ServiceUrl = TeamsServiceEndpoint;
message.ChannelData = new Dictionary <string, object>
{
["teamsChannelId"] = "19:[email protected]",
["notification"] = new Dictionary <string, object> {
{ "alert", true }
}
};
ResourceResponse response = await BotConnectorUtility.BuildRetryPolicy().ExecuteAsync(async()
=> await connector.Conversations.SendToConversationAsync((Activity)message));
Trace.TraceInformation(
$"[SUCCESS]: SendMessageToAgentAsReplyToConversationInAgentsChannel. Message={messageToSend}. " +
$"response id ={response.Id} agentConversationId={agentConversationId} ");
propertiesForLogging.Add("replyMessageId", response.Id);
WebApiConfig.TelemetryClient.TrackEvent("SendMessageToAgentAsReplyToConversationInAgentsChannel",
propertiesForLogging);
return(response);
}
}
catch (Exception e)
{
WebApiConfig.TelemetryClient.TrackException(e, propertiesForLogging);
throw;
}
}
public static async Task <ResourceResponse> SendMessageToUserEx(IMessageActivity activity,
string username,
string userId,
string messageToSend,
string vsoId)
{
try
{
var userAccount = new ChannelAccount(userId, username);
bool isSms = IsPhoneNumber(username);
var serviceUrl = isSms ? SmsServiceEndpoint : activity.ServiceUrl;
if (isSms)
{
MicrosoftAppCredentials.TrustServiceUrl(serviceUrl);
}
var botPhoneNumber = ConfigurationManager.AppSettings["BotPhoneNumber"];
var botAccount = isSms
? new ChannelAccount(botPhoneNumber, botPhoneNumber)
: activity.Recipient;
using (ConnectorClient connector = await BotConnectorUtility.BuildConnectorClientAsync(serviceUrl))
{
var conversation = connector.Conversations.CreateOrGetDirectConversation(botAccount,
userAccount, activity.GetChannelData <TeamsChannelData>().Tenant.Id);
IMessageActivity message = Activity.CreateMessageActivity();
message.From = botAccount;
message.Recipient = userAccount;
message.Conversation = new ConversationAccount(id: conversation.Id);
message.Text = $"[Mary (human)] {messageToSend}";
message.TextFormat = "plain";
message.Locale = "en-Us";
message.ChannelId = isSms ? SmsChannelId : MsTeamChannelId;
message.ServiceUrl = serviceUrl;
var endUserMessageActivity = (Activity)message;
var retryPolicy = BotConnectorUtility.BuildRetryPolicy();
ResourceResponse response = await retryPolicy.ExecuteAsync(async() =>
await connector.Conversations.SendToConversationAsync(endUserMessageActivity));
Trace.TraceInformation($"[SUCCESS]: SendMessageToUserEx. Message={messageToSend}. " +
$"response id ={response.Id} vsoId={vsoId} ");
WebApiConfig.TelemetryClient.TrackEvent("SendMessageToUserEx", new Dictionary <string, string>
{
{ "endUser", username },
{ "messageToSend", messageToSend },
{ "endUserConversationId", response.Id },
{ "vsoId", vsoId },
});
return(response);
}
}
catch (Exception e)
{
WebApiConfig.TelemetryClient.TrackException(e, new Dictionary <string, string>
{
{ "function", "SendMessageToUserEx" },
{ "endUser", username },
{ "messageToSend", messageToSend },
{ "vsoId", vsoId },
});
throw;
}
}