/// <summary>
/// This is start of the Dialog and Prompting for User name
/// </summary>
/// <param name="context"></param>
/// <returns></returns>
public async Task StartAsync(IDialogContext context)
{
if (context == null)
{
throw new ArgumentNullException(nameof(context));
}
isSms = context.Activity.ChannelId == ActivityHelper.SmsChannelId;
userProfile = await UserProfileHelper.GetUserProfile(context);
minHoursToCompleteResearch = Convert.ToInt32(ConfigurationManager.AppSettings["ResearchProjectViaTeamsMinHours"]);
//// This will Prompt for Name of the user.
//var message = isSms ? BuildIntroMessageForSms(context) : BuildIntroMessageForTeams(context);
//await context.PostWithRetryAsync(message);
var minLength = isSms ? 5 : 150;
var maxLength = 1000;
var charLimitGuidance = $"I need a minimum of {minLength} characters and maximum of {maxLength} characters to process.";
var promptDescription = new PromptText(
"Okay, I'll find a human freelancer who can do the research for you. " +
$"What would you like a freelancer to research? {(isSms ? "" : charLimitGuidance)}",
charLimitGuidance + " Please try again.",
"Sorry, I didn't understand that description. Please reply to start over again.",
2, minLength, maxLength);
context.Call(promptDescription, OnDescriptionReceivedAsync);
}
public static async Task <bool> RelayMessageToAgentIfThereIsAnOpenResearchProject(IDialogContext context)
{
int?vsoId = await GetResearchVsoIdFromVso(context.Activity.ChannelId, context.Activity.From.Name);
if (vsoId == null)
{
return(false);
}
var userProfile = await UserProfileHelper.GetUserProfile(context);
context.UserData.SetValue(UserProfileHelper.UserProfileKey, userProfile);
string agentConversationId = await VsoHelper.GetAgentConversationIdForVso((int)vsoId);
if (string.IsNullOrEmpty(agentConversationId))
{
return(false);
}
await context.PostWithRetryAsync("OK, I'll add that to the project.");
//await SendAutoReplyIfNeeded(context, vsoId);
IMessageActivity messageActivity = (IMessageActivity)context.Activity;
if (ActivityHelper.HasAttachment(messageActivity))
{
await context.PostWithRetryAsync(
$"Sending file attachments is not supported. " +
$"Please send it via an accessible link within Microsoft");
}
else
{
await ActivityHelper.SendMessageToAgentAsReplyToConversationInAgentsChannel(
messageActivity,
messageActivity.Text,
agentConversationId,
(int)vsoId);
}
await OnlineStatus.SetMemberActive(context.Activity.From.Name,
context.Activity.From.Id,
OnlineStatus.EndUserMemberType);
return(true);
}
private static Attachment BuildOptionsForNewUserWithResearchPptApptOptions(IDialogContext context)
{
var heroCard = new HeroCard
{
Title = $"Hello {UserProfileHelper.GetFriendlyName(context)}! I am Expert Intelligence Bot.",
Subtitle = "I am supported by experts who can work for you.",
Text = "We can do a few things. Please select one of the options so I can collect few information to get started. " +
"After that a project manager will review your request and follow up." +
$"You can also reach out to me by sending SMS at {ConfigurationManager.AppSettings["BotPhoneNumber"]}",
Buttons = new List <CardAction>
{
new CardAction(ActionTypes.ImBack, "Internet Research", value: "research"),
new CardAction(ActionTypes.ImBack, "PowerPoint Improvements", value: "ppt"),
new CardAction(ActionTypes.ImBack, "virtual assistant", value: "virtual assistant"),
new CardAction(ActionTypes.ImBack, "Talk to an agent", value: "agent")
}
};
return(heroCard.ToAttachment());
}
private static async Task SendAutoReplyIfNeeded(IDialogContext context, int?vsoId)
{
// Check when was the last time we sent message to agent
var timeStampWhenLastMessageWasSentByAgent =
await OnlineStatus.GetTimeWhenMemberWasLastActive(OnlineStatus.AgentMemberType);
var timeSinceLastMessageWasSentByAgent = DateTime.UtcNow.Subtract((DateTime)timeStampWhenLastMessageWasSentByAgent);
bool autoReplyWasSentAWhileBack = DateTime.UtcNow.Subtract(GetAutoReplySentOnTimeStamp(context))
.TotalMinutes > MinutesToWaitBeforeSendingAutoReply;
if (timeSinceLastMessageWasSentByAgent.TotalMinutes >= MinutesToWaitForAgentOnlineBeforeSendingAutoReply && autoReplyWasSentAWhileBack)
{
await context.PostWithRetryAsync($"Hi {UserProfileHelper.GetFriendlyName(context)}, " +
$"My experts are working on Project #{vsoId}. " +
$"Current status of this project is {await VsoHelper.GetProjectStatus((int)vsoId)}. " +
"Either experts are busy or offline at the moment. " +
$"They were online {timeSinceLastMessageWasSentByAgent.TimeAgo()}. Please wait. ");
SetAutoReplySentOnTimeStamp(context);
}
}