// //////////////////////////////////////////////////////////////////////// // PUBLIC METHODS // public SupportTicketInformationTDS.ActivityInformationDataTable GetToDoNew() { activityInformation = (SupportTicketInformationTDS.ActivityInformationDataTable)Session["activityInformationDummyForST"]; if (activityInformation == null) { activityInformation = ((SupportTicketInformationTDS)Session["supportTicketInformationTDS"]).ActivityInformation; } return activityInformation; }
protected void AddToDoNewEmptyFix(GridView grdSupportTicket) { if (grdSupportTicket.Rows.Count == 0) { int companyId = Int32.Parse(hdfCompanyId.Value); SupportTicketInformationTDS.ActivityInformationDataTable dt = new SupportTicketInformationTDS.ActivityInformationDataTable(); dt.AddActivityInformationRow(-1, -1, "", DateTime.Now, -1, "", false, companyId, false, "", false); Session["activityInformationDummyForST"] = dt; grdSupportTicket.DataBind(); } // normally executes at all postbacks if (grdSupportTicket.Rows.Count == 1) { SupportTicketInformationTDS.ActivityInformationDataTable dt = (SupportTicketInformationTDS.ActivityInformationDataTable)Session["activityInformationDummyForST"]; if (dt != null) { grdSupportTicket.Rows[0].Visible = false; grdSupportTicket.Rows[0].Controls.Clear(); Session.Remove("activityInformationDummyForST"); } } }
// //////////////////////////////////////////////////////////////////////// // EVENTS // protected void Page_Load(object sender, EventArgs e) { // Register client scripts this.RegisterClientScripts(); if (!IsPostBack) { // Security check if (!(Convert.ToBoolean(Session["sgLFS_ITTST_SUPPORTTICKET_ADMIN"]))) { if (!(Convert.ToBoolean(Session["sgLFS_ITTST_SUPPORTTICKET_VIEW"]) && Convert.ToBoolean(Session["sgLFS_ITTST_SUPPORTTICKET_EDIT"]))) { Response.Redirect("./../../error_page.aspx?error=" + "You are not authorized to view this page. Contact your system administrator."); } } // Validate query string if (((string)Request.QueryString["source_page"] == null) || ((string)Request.QueryString["supportTicket_id"] == null) || ((string)Request.QueryString["action"] == null)) { Response.Redirect("./../../error_page.aspx?error=" + "Invalid query string in supportTicket_activity.aspx"); } // Tag Page hdfCompanyId.Value = Session["companyID"].ToString(); hdfSupportTicketId.Value = Request.QueryString["supportTicket_id"].ToString(); hdfAction.Value = Request.QueryString["action"].ToString(); hdfDashboard.Value = Request.QueryString["dashboard"].ToString(); // If coming from int companyId = Int32.Parse(hdfCompanyId.Value.Trim()); int currentSupportTicketId = Int32.Parse(hdfSupportTicketId.Value.ToString()); Session.Remove("activityInformationDummyForST"); // ... supportTicket_navigator2.aspx if (Request.QueryString["source_page"] == "supportTicket_navigator2.aspx") { StoreNavigatorState(); supportTicketInformationTDS = new SupportTicketInformationTDS(); activityInformation = new SupportTicketInformationTDS.ActivityInformationDataTable(); SupportTicketInformationBasicInformation supportTicketInformationBasicInformation = new SupportTicketInformationBasicInformation(supportTicketInformationTDS); supportTicketInformationBasicInformation.LoadAllBySupportTicketId(currentSupportTicketId, companyId); SupportTicketInformationBasicInformationGateway supportTicketInformationBasicInformationGatewayForState = new SupportTicketInformationBasicInformationGateway(supportTicketInformationBasicInformation.Data); string state = supportTicketInformationBasicInformationGatewayForState.GetState(currentSupportTicketId); if (state == "Completed") hdfCompleted.Value = "True"; SupportTicketInformationActivityInformation supportTicketInformationActivityInformation = new SupportTicketInformationActivityInformation(supportTicketInformationTDS); supportTicketInformationActivityInformation.LoadAllBySupportTicketId(currentSupportTicketId, companyId); // Store dataset Session["supportTicketInformationTDS"] = supportTicketInformationTDS; Session["activityInformationForST"] = activityInformation; } // ... supportTicket_summary.aspx or supportTicket_edit.aspx if ((Request.QueryString["source_page"] == "supportTicket_summary.aspx") || (Request.QueryString["source_page"] == "supportTicket_edit.aspx")) { StoreNavigatorState(); ViewState["update"] = Request.QueryString["update"]; // Restore dataset supportTicketInformationTDS = (SupportTicketInformationTDS)Session["supportTicketInformationTDS"]; activityInformation = (SupportTicketInformationTDS.ActivityInformationDataTable)Session["activityInformationForST"]; if (ViewState["update"].ToString().Trim() == "yes") { SupportTicketInformationBasicInformation supportTicketInformationBasicInformation = new SupportTicketInformationBasicInformation(supportTicketInformationTDS); supportTicketInformationBasicInformation.LoadAllBySupportTicketId(currentSupportTicketId, companyId); SupportTicketInformationBasicInformationGateway supportTicketInformationBasicInformationGatewayForState = new SupportTicketInformationBasicInformationGateway(supportTicketInformationBasicInformation.Data); string state = supportTicketInformationBasicInformationGatewayForState.GetState(currentSupportTicketId); if (state == "Completed") hdfCompleted.Value = "True"; SupportTicketInformationActivityInformation supportTicketInformationActivityInformation = new SupportTicketInformationActivityInformation(supportTicketInformationTDS); supportTicketInformationActivityInformation.LoadAllBySupportTicketId(currentSupportTicketId, companyId); // Store dataset Session["supportTicketInformationTDS"] = supportTicketInformationTDS; Session["activityInformationForST"] = activityInformation; } } // Prepare initial data // ... for subject SupportTicketInformationBasicInformationGateway supportTicketInformationBasicInformationGateway = new SupportTicketInformationBasicInformationGateway(); supportTicketInformationBasicInformationGateway.LoadAllBySupportTicketId(currentSupportTicketId, companyId); lblTitleSubjectName.Text = " " + supportTicketInformationBasicInformationGateway.GetSubject(currentSupportTicketId); // ... Data for current to do list LoadSupportTicketData(currentSupportTicketId, companyId); } else { // Restore datasets supportTicketInformationTDS = (SupportTicketInformationTDS)Session["supportTicketInformationTDS"]; activityInformation = (SupportTicketInformationTDS.ActivityInformationDataTable)Session["activityInformationForST"]; } }