/*
* /// <summary>
* /// Forms a ticket to be sent to Jira via the cougtech walk in email service.
* /// </summary>
* /// <param name="id">Users WSU NID.</param>
* /// <param name="prob">Problem type.</param>
* /// <param name="descr">The problem description.</param>
* /// <param name="isAppt">Boolean for if the ticket is an appointment.</param>
* /// <returns>0 if the ticket was submitted. -1 if the ticket submission failed.</returns>
* public int SendTicket_Email(string id, string prob, string descr, bool isAppt)
* {
* //New mail object
* MailMessage msg = new MailMessage();
* MailAddress mailFrom = new MailAddress("*****@*****.**" + "<" + wsuEmail + ">");
* MailAddress mailTo = new MailAddress("*****@*****.**");
*
* msg.To.Add(mailTo);
* msg.From = mailFrom;
*
* SmtpClient client = new SmtpClient("mail.wsu.edu");
*
*
* //Format the subject based on the ticket information
* if (StudentIDPage.IsTest) //Test ticket
* {
* msg.Subject = "##CTtest : " + prob + " : " + id;
* }
* else if (StudentIDPage.IsQuickPick) //Quickpick ticket
* {
* msg.Subject = "##CTwi : " + StudentIDPage.QuickCode;
* }
* else if (isAppt) //Appointment ticket
* {
* msg.Subject = "##CTapt : " + prob + " : " + id + " : " + QueryFirstName(id);
* }
* else //Standard walk-in ticket
* {
* msg.Subject = "##CTwi : " + prob + " : " + id + " : " + QueryFirstName(id);
* }
*
* //Build the message body
* StringBuilder sb = new StringBuilder();
* sb.AppendLine(DateTime.Now.ToLongTimeString() + "\n" + id + "\n\n" + prob + "\n\n" + descr);
* sb.AppendLine("\n\nVerify the Customer's information in the Reporter field.");
* sb.AppendLine("Assign to yourself, if not already assigned.");
* sb.AppendLine("Start work notes using Start Work.");
* sb.AppendLine("Finish with Close or Move.");
* msg.Body = sb.ToString();
*
* //Change the cursor
* Cursor = Cursors.AppStarting;
*
* //Send the message
* try
* {
* client.Send(msg);
* }
* catch (Exception e)
* {
* MessageBox.Show("Ticket failed to send\nPlease try again.");
* Cursor = Cursors.Arrow;
* return -1; //-1 for error
* }
*
* //Change the cursor back
* Cursor = Cursors.Arrow;
*
* return 0; //0 for success
* }
*/
// Private Functions ///////////////////////////////////////////////////////////////////
/// <summary>
///
/// </summary>
private void AdminWindow_Login()
{
AdminWindow adminWindow = new AdminWindow(this, Cougtech_CustomerLogger.Logging_En, Cougtech_CustomerLogger.Ticketing_Email_En,
Cougtech_CustomerLogger.Ticketing_Jira_En);
if (adminWindow.Authenticate())
{
adminWindow.ShowDialog();
}
}
//opens the admin button, after the user successfully puts in our secret password
private void AdminButton_Click(object sender, RoutedEventArgs e)
{
PasswordWindow ap = new PasswordWindow("");
ap.ShowDialog();
//This is also terrible, but easy to use... but still, we should move this out to a file somewhere
//because this is dumb
//and bad, and should be fixed if we want to do this correctly
//woot woot for hardcoded passwords....
if (ap.Password == "couglolz") // open admin window only if password is correct
{
AdminWindow aw = new AdminWindow(this);
aw.ShowDialog(); // keeps admin window on top of all other windows, preventing multiple admin windows from opening
}
}
//opens the admin button, after the user successfully puts in our secret password
private void AdminButton_Click(object sender, RoutedEventArgs e) {
PasswordWindow ap = new PasswordWindow("");
ap.ShowDialog();
//This is also terrible, but easy to use... but still, we should move this out to a file somewhere
//because this is dumb
//and bad, and should be fixed if we want to do this correctly
//woot woot for hardcoded passwords....
if (ap.Password == "couglolz") { // open admin window only if password is correct
AdminWindow aw = new AdminWindow(this);
aw.ShowDialog(); // keeps admin window on top of all other windows, preventing multiple admin windows from opening
}
}