void telecomProvider_IncomingCall(object sender, CallEventArgs e)
{
UpdatePerformanceCounters();
// Add a log entry
LoggingService.AddLogEntry(LogLevel.Basic, "(Line " + e.LineNumber + ") Incoming call from " + e.CallerDisplayName + " " + e.CallerPhoneNumber + " to " + e.CallingToNumber + " " + e.CallingToMiscInfo, false);
// Check to see if the service is supposed to be running and that we have a valid license.
if (/*(LicenseService.IsLicensed() || LicenseService.IsTrialLicense() || Properties.Settings.Default.IsFreeVersion) &&*/ Properties.Settings.Default.ServiceEnabled)
{
TelecomScriptInterface tsInterface = tsInterfaces[e.LineNumber];
// Populate our caller variables into the IML Interpreter so they can be used in our script
tsInterface.IMLInterpreter.CallerDisplayName = e.CallerDisplayName;
tsInterface.IMLInterpreter.CallerHost = e.CallerMiscInfo;
tsInterface.IMLInterpreter.CallerUsername = e.CallerPhoneNumber;
tsInterface.IMLInterpreter.DialedUsername = e.CallingToNumber;
tsInterface.IMLInterpreter.DialedHost = e.CallingToMiscInfo;
// Set the profile parameter of our tsInterface. This is usually the profile for the incoming call.
//tsInterface.Profile = e.Tag;
// Check to see if this caller is asking for a direct extension number
WOSI.CallButler.Data.CallButlerDataset.ExtensionsRow extension = null;
tsInterface.Extension = null;
int internalCallerExtension = 0;
// Check to see if this is an internal caller
if (registrarService != null)
{
try
{
WOSI.CallButler.Data.CallButlerDataset.ExtensionsRow internalExtensionRow = dataProvider.GetExtensionNumber(Properties.Settings.Default.CustomerID, Convert.ToInt32(e.CallerPhoneNumber));
if (internalExtensionRow != null)
{
tsInterface.Extension = internalExtensionRow;
internalCallerExtension = internalExtensionRow.ExtensionNumber;
// Update our extension status
/*if (Properties.Settings.Default.EnableKinesisServer)
* {
* tsInterface.UpdateExtensionCallStatus(CallStatus.Dialing);
* }*/
}
}
catch (Exception ex)
{
}
}
try
{
int extensionNumber = Convert.ToInt32(e.CallingToNumber);
extension = dataProvider.GetExtensionNumber(Properties.Settings.Default.CustomerID, extensionNumber);
}
catch
{
}
if (extension != null)
{
// If this extension is calling itself, send it to the voicemail management script, otherwise send it to the extension.
if (e.CallerPhoneNumber == e.CallingToNumber)
{
// Start the voicemail processing script
tsInterface.ScriptProcessor = new VoicemailManagementScriptProcessor(extension, registrarService);
if (telecomProvider.IsLineInUse(e.LineNumber))
{
telecomProvider.AnswerCall(e.LineNumber, tsInterface.Extension == null ? false : true);
}
}
else
{
// Send the caller to the requested extension
if (telecomProvider.IsLineInUse(e.LineNumber))
{
telecomProvider.AnswerCall(e.LineNumber, tsInterface.Extension == null ? false : true);
}
TransferToExtension(extension.ExtensionNumber.ToString(), tsInterface, true);
}
return;
}
if (tsInterface.Extension != null)
{
// If dialing "*", send the internal caller to the main menu
if (e.CallingToNumber == "*" || e.CallingToNumber.Trim() == "")
{
}
// This is an internal caller trying to make an outbound call
else if (Properties.Settings.Default.AllowOutboundDialing && e.CallingToNumber.StartsWith(Properties.Settings.Default.OutboundDialingPrefix))
{
if (MakeOutboundCall(tsInterface, e.CallingToNumber, e.CallerDisplayName, internalCallerExtension, true, false))
{
telecomProvider.AnswerCall(e.LineNumber, tsInterface.Extension == null ? false : true);
return;
}
}
}
// Should we be trying the receptionist first?
if (Properties.Settings.Default.TryReceptionistFirst)
{
WOSI.CallButler.Data.CallButlerDataset.ExtensionsRow recepExtension = dataProvider.GetExtension(Properties.Settings.Default.CustomerID, Properties.Settings.Default.ReceptionistExtensionID);
if (recepExtension != null)
{
ReceptionistFinderScriptProcessor recepSp = new ReceptionistFinderScriptProcessor(recepExtension, this);
TransferToExtension(recepExtension.ExtensionNumber.ToString(), recepSp, tsInterface, true);
return;
}
}
ProcessAutoAttendantAnswer(e.LineNumber, tsInterface, true);
}
}
