private async void GetTicketDetails(string tick_id)
{
if (comfun.isConnected())
{
try
{
var client = new HttpClient();
client.BaseAddress = new Uri(App.api_url);
var values = new Dictionary <string, string>();
values.Add("operation", "query");
values.Add("session_string", App.session_string);
// values.Add("query", "select * from tickets where tickets_id = " + tick_id);
values.Add("query", "select * from tickets where id = " + tick_id);
var content = new FormUrlEncodedContent(values);
HttpResponseMessage response = await client.PostAsync("/itcrm/webservices/", content);
var result = await response.Content.ReadAsStringAsync();
//await DisplayAlert("Ticket Detail", result.ToString(), "ok");
TicketResult ticketDetail = JsonConvert.DeserializeObject <TicketResult>(result);
var detail = ticketDetail.result[0];
lblTicketStatus.Text = detail.tickets_status;
// DisplayAlert("status", status, "ok");
lblTicketNumber.Text = detail.tickets_id;
lblTicketSummary.Text = detail.tickets_summary;
lblTicketFullName.Text = detail.tickets_full_name;
lblTicketEmail.Text = detail.tickets_email_address;
lblTicketDevice.Text = detail.tickets_device_id;
lblTicketDetail.Text = detail.tickets_detail;
lblTicketSource.Text = detail.tickets_source;
//lblTicketTopic.Text = detail.tickets_topic;
lblTicketDueDate.Text = detail.tickets_due_date;
lblTicketCreated.Text = detail.tickets_created;
// device_id = detail.tickets_device_id_id;
// DisplayAlert("device id", device_id, "ok");
activityIndicator.IsRunning = false;
}
catch (Exception ex)
{ }
}
else
{
await DisplayAlert("Connection", "Internet Connection Disabled", "Ok");
}
}
private async void GetTickets()
{
if (comfun.isConnected())
{
try
{
var client = new HttpClient();
client.BaseAddress = new Uri(App.api_url);
var values = new Dictionary <string, string>();
values.Add("operation", "query");
values.Add("session_string", App.session_string);
values.Add("query", "select * from tickets");
var content = new FormUrlEncodedContent(values);
HttpResponseMessage response = await client.PostAsync("/itcrm/webservices/", content);
var result = await response.Content.ReadAsStringAsync();
//await DisplayAlert("result!", result.ToString(), "ok");
TicketResult tickets_list = JsonConvert.DeserializeObject <TicketResult>(result);
ObservableCollection <SetTicketList> dt = new ObservableCollection <SetTicketList>();
//lvTicketList.ItemsSource = dt;
var lst = tickets_list.result;
try
{
for (int i = 0; i < lst.Length; i++)
{
try
{
// await DisplayAlert("Error!", lst[i].tickets_id, "ok");
list.Add(lst[i].tickets_id);
}
catch (Exception e)
{
// await DisplayAlert("Error!", e.Message, "ok");
}
}
}
catch { }
try
{
for (int i = 0; i <= lst.Length; i++)
{
try
{
dt.Add(new SetTicketList()
{
ticket_id = "#" + lst[i].tickets_device_id,
color = colors[count],
summary = lst[i].tickets_summary,
device_name = lst[i].tickets_device_id,
detail = Tickets.TruncateAtWord(lst[i].tickets_detail, 3),
tickets_created = lst[i].tickets_created,
icon = frstWord(lst[i].tickets_detail) //"https://cloudschool.management/itcrm/media/images/tickets.png"
});
}
catch (Exception e)
{
//await DisplayAlert("Error!", e.Message, "ok");
}
if (count > 3)
{
count = 0;
}
count++;
}
aiDevices.IsRunning = false;
lvTicketList.ItemsSource = dt;
}
catch { }
aiDevices.IsRunning = false;
}
catch { }
}
else
{
await DisplayAlert("Connection", "Internet Connection Disabled", "Ok");
}
}
private async void GetTicketDetails(string tick_id)
{
if (comfun.isConnected())
{
try
{
var client = new HttpClient();
client.BaseAddress = new Uri(App.api_url);
var values = new Dictionary <string, string>();
values.Add("operation", "query");
values.Add("session_string", App.session_string);
// values.Add("query", "select * from tickets where tickets_id = " + tick_id);
values.Add("query", "select * from tickets where id = " + tick_id);
var content = new FormUrlEncodedContent(values);
HttpResponseMessage response = await client.PostAsync("/itcrm/webservices/", content);
var result = await response.Content.ReadAsStringAsync();
//await DisplayAlert("Ticket Detail", result.ToString(), "ok");
TicketResult ticketDetail = JsonConvert.DeserializeObject <TicketResult>(result);
var detail = ticketDetail.result[0];
device_id = detail.tickets_device_id_id;
dt.Add(new TicketDetailLv()
{
title = "Name: ",
value = detail.tickets_full_name,
});
dt.Add(new TicketDetailLv()
{
title = "Email Address: ",
value = detail.tickets_email_address
});
dt.Add(new TicketDetailLv()
{
title = "Device Name: ",
value = detail.tickets_device_id
});
dt.Add(new TicketDetailLv()
{
title = "Summary: ",
value = detail.tickets_summary
});
dt.Add(new TicketDetailLv()
{
title = "Detail: ",
value = detail.tickets_detail
});
dt.Add(new TicketDetailLv()
{
title = "Source: ",
value = detail.tickets_source
});
dt.Add(new TicketDetailLv()
{
title = "Due Date: ",
value = detail.tickets_due_date
});
dt.Add(new TicketDetailLv()
{
title = "Created on: ",
value = detail.tickets_created
});
activityIndicator.IsRunning = false;
}
catch (Exception ex)
{ }
}
else
{
await DisplayAlert("Connection", "Internet Connection Disabled", "Ok");
}
}
