/// <summary>
/// 关联前的检查
/// </summary>
/// <param name="context"></param>
private void CheckRelaTicket(HttpContext context)
{
var ticketId = context.Request.QueryString["ticket_id"];
var relaTicketId = context.Request.QueryString["rela_ticket_ids"];
bool isDiffCompany = false;
bool isHasPro = false;
bool isSginInd = false; // 是否关联事故
// if (!string.IsNullOrEmpty(ticketId) && !string.IsNullOrEmpty(relaTicketId))
var stDal = new sdk_task_dal();
var relList = stDal.GetTicketByIds(relaTicketId);
var thisTicket = stDal.FindNoDeleteById(long.Parse(ticketId));
if (relList != null && relList.Count > 0 && thisTicket != null)
{
if (relList.Any(_ => _.account_id != thisTicket.account_id))
{
isDiffCompany = true;
}
if (relList.Any(_ => _.problem_ticket_id != null))
{
isHasPro = true;
}
if (relList.Any(_ => _.ticket_type_id == (int)DTO.DicEnum.TICKET_TYPE.PROBLEM && stDal.GetProCount(_.id) != 0))
{
isSginInd = true;
}
}
context.Response.Write(new EMT.Tools.Serialize().SerializeJson(new { diffAcc = isDiffCompany, isHasPro = isHasPro, isSginInd = isSginInd, }));
}
protected void Page_Load(object sender, EventArgs e)
{
try
{
var ticketIds = Request.QueryString["ticketIds"];
var sdDal = new sdk_task_dal();
if (!string.IsNullOrEmpty(ticketIds))
{
ticketList = sdDal.GetTicketByIds(ticketIds);
}
if (ticketList != null && ticketList.Count > 0)
{
if (ticketList.Count == 1)
{
isSingle = true;
}
else
{
isSingle = false;
}
thisTicket = ticketList[0];
}
else
{
Response.Write("<script>alert('未查询到相关工单信息！');window.close();</script>");
return;
}
var udfBLL = new UserDefinedFieldsBLL();
if (thisTicket == null)
{
Response.Write("<script>alert('未查询到相关工单信息！');window.close();</script>");
}
else
{
thisAccount = new CompanyBLL().GetCompany(thisTicket.account_id);
thisUser = new sys_resource_dal().FindNoDeleteById(LoginUserId);
#region 获取相关属性是否可以更改
if (ticketList.Any(_ => _.id != thisTicket.id))
{
isManyTitle = true;
}
else
{
isManyTitle = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id))
{
isManydesc = true;
}
else
{
isManydesc = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.department_id != thisTicket.department_id))
{
isManyDep = true;
}
else
{
isManyDep = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.issue_type_id != thisTicket.issue_type_id))
{
isManyissType = true;
}
else
{
isManyissType = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && (_.owner_resource_id != thisTicket.owner_resource_id && _.role_id != thisTicket.role_id)))
{
isManyPri = true;
}
else
{
isManyPri = false;
if (thisTicket.owner_resource_id != null && thisTicket.role_id != null)
{
thisPriRes = new sys_resource_dal().FindNoDeleteById((long)thisTicket.owner_resource_id);
thisRole = new sys_role_dal().FindNoDeleteById((long)thisTicket.role_id);
var resDepList = new sys_resource_department_dal().GetResDepByResAndRole((long)thisTicket.owner_resource_id, (long)thisTicket.role_id);
if (resDepList != null && resDepList.Count > 0)
{
proResDep = resDepList[0];
}
}
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.cate_id != thisTicket.cate_id))
{
isManyTicketCate = true;
}
else
{
isManyTicketCate = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.estimated_hours != thisTicket.estimated_hours))
{
isManyEstHour = true;
}
else
{
isManyEstHour = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.estimated_end_time != thisTicket.estimated_end_time))
{
isManyDueTime = true;
}
else
{
isManyDueTime = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.account_id != thisTicket.account_id))
{
isManyAccount = true;
}
else
{
isManyAccount = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.contract_id != thisTicket.contract_id))
{
isManyContract = true;
}
else
{
isManyContract = false;
if (thisTicket.contract_id != null)
{
thisContract = new ctt_contract_dal().FindNoDeleteById((long)thisTicket.contract_id);
}
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.status_id != thisTicket.status_id))
{
isManyStatus = true;
}
else
{
isManyStatus = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.service_id != thisTicket.service_id))
{
isManySerivce = true;
}
else
{
isManySerivce = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.priority_type_id != thisTicket.priority_type_id))
{
isManyPrio = true;
}
else
{
isManyPrio = false;
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.cost_code_id != thisTicket.cost_code_id))
{
isManyWork = true;
}
else
{
isManyWork = false;
if (thisTicket.cost_code_id != null)
{
thisWorkType = new d_cost_code_dal().FindNoDeleteById((long)thisTicket.cost_code_id);
}
}
if (ticketList.Any(_ => _.id != thisTicket.id && _.sub_issue_type_id != thisTicket.sub_issue_type_id))
{
isManySubIssType = true;
}
else
{
isManySubIssType = false;
}
// protected bool isManyStatus;
#endregion
udfValue = udfBLL.GetUdfValue(DicEnum.UDF_CATE.TASK, thisTicket.id, udfTaskPara);
if (udfTaskPara != null && udfTaskPara.Count > 0)
{
foreach (var udfTask in udfTaskPara)
{
var thisValue = "";
if (udfValue.FirstOrDefault(_ => _.id == udfTask.id) != null)
{
thisValue = udfValue.FirstOrDefault(_ => _.id == udfTask.id).value.ToString();
}
var count = new UserDefinedFieldsBLL().GetSameValueCount(DicEnum.UDF_CATE.TASK, ticketIds, udfTask.col_name, thisValue.ToString());
if (count > 1 && (!isSingle))
{
udfValue.FirstOrDefault(_ => _.id == udfTask.id).value = "多个值-保持不变";
}
}
}
var otherResList = new sdk_task_resource_dal().GetTaskResByTaskId(thisTicket.id);
if (otherResList != null && otherResList.Count > 0)
{
foreach (var item in otherResList)
{
if (item.resource_id != null && item.role_id != null)
{
var resDepList = new sys_resource_department_dal().GetResDepByResAndRole((long)item.resource_id, (long)item.role_id);
if (resDepList != null && resDepList.Count > 0)
{
ticketResIds += resDepList[0].id + ",";
}
}
}
if (ticketResIds != "")
{
ticketResIds = ticketResIds.Substring(0, ticketResIds.Length - 1);
}
}
}
if (IsPostBack)
{
var stDal = new sdk_task_dal();
var ticBll = new TicketBLL();
var accBll = new CompanyBLL();
var notiResIds = new System.Text.StringBuilder();
foreach (var tic in ticketList)
{
var ticket = stDal.FindNoDeleteById(tic.id);
if (ticket == null)
{
continue;
}
var user = UserInfoBLL.GetUserInfo(LoginUserId);
#region 获取相关参数
#region 标题，描述，队列，主负责人
var pageTitle = ticket.title;
if (!isManyTitle)
{
pageTitle = Request.Form["title"];
}
var pageDesc = ticket.description;
if (!isManydesc)
{
pageDesc = Request.Form["description"];
}
var pageDepIdString = Request.Form["department_id"];
var pagePriResIdString = Request.Form["pri_res"];
if (string.IsNullOrEmpty(pageDepIdString) && string.IsNullOrEmpty(pagePriResIdString))
{
Response.Write("<script>alert('队列和主负责人请填写其中一项！');</script>");
return;
}
long?pageDepId;
if (!string.IsNullOrEmpty(pageDepIdString) && pageDepIdString != "0")
{
pageDepId = long.Parse(pageDepIdString);
}
else if (string.IsNullOrEmpty(pageDepIdString))
{
pageDepId = null;
}
else
{
pageDepId = ticket.department_id;
}
long?pagePriResId;
if (!string.IsNullOrEmpty(pagePriResIdString) && pagePriResIdString != "0")
{
pagePriResId = long.Parse(pagePriResIdString);
}
else if (string.IsNullOrEmpty(pagePriResIdString))
{
pagePriResId = null;
}
else
{
pagePriResId = ticket.owner_resource_id;
}
#endregion
#region 种类,预估时间，到期时间，合同名称
var pageCateId = ticket.cate_id;
var pageCateIdString = Request.Form["ticket_cate"];
if (!string.IsNullOrEmpty(pageCateIdString) && pageCateIdString != "0")
{
pageCateId = int.Parse(pageCateIdString);
}
else if (string.IsNullOrEmpty(pagePriResIdString))
{
Response.Write("<script>alert('请选择工单种类！');</script>");
return;
}
else
{
pageCateId = ticket.cate_id;
}
var estHours = ticket.estimated_hours;
var pageEstHours = Request.Form["est_hours"];
if (!string.IsNullOrEmpty(pageEstHours) && pageEstHours.Trim() != "多个值-保持不变")
{
estHours = decimal.Parse(pageEstHours);
}
var dueTime = ticket.estimated_end_time;
var pageDueTime = Request.Form["due_time"];
if (!string.IsNullOrEmpty(pageDueTime) && pageDueTime.Trim() != "多个值-保持不变")
{
dueTime = Tools.Date.DateHelper.ToUniversalTimeStamp(DateTime.Parse(pageDueTime));
}
var contractName = ticket.contract_id;
var pageContract = Request.Form["contractName"];
if (!string.IsNullOrEmpty(pageContract) && pageContract != "0")
{
contractName = long.Parse(pageContract);
}
else if (string.IsNullOrEmpty(pageContract))
{
contractName = null;
}
#endregion
#region 状态，服务包，优先级，工作类型，问题类型，子问题类型
var pageStatusId = ticket.status_id;
var pageStuatusIdString = Request.Form["statusId"];
if (!string.IsNullOrEmpty(pageStuatusIdString) && pageStuatusIdString != "0")
{
pageStatusId = int.Parse(pageStuatusIdString);
}
else if (string.IsNullOrEmpty(pageStuatusIdString))
{
Response.Write("<script>alert('请选择工单状态！');</script>");
return;
}
var pageServiceId = ticket.service_id;
var pageServiceIdString = Request.Form["serviceId"];
if (!string.IsNullOrEmpty(pageServiceIdString) && pageServiceIdString != "0")
{
pageServiceId = int.Parse(pageServiceIdString);
}
else if (string.IsNullOrEmpty(pageServiceIdString))
{
pageServiceId = null;
}
var pagePrioId = ticket.priority_type_id;
var pagePrioIdString = Request.Form["priorityId"];
if (!string.IsNullOrEmpty(pagePrioIdString) && pagePrioIdString != "0")
{
pagePrioId = int.Parse(pagePrioIdString);
}
else if (string.IsNullOrEmpty(pagePrioIdString))
{
Response.Write("<script>alert('请选择工单优先级！');</script>");
return;
}
var workTypeId = ticket.cost_code_id;
var pageWorkTypeId = Request.Form["workTypeId"];
if (!string.IsNullOrEmpty(pageWorkTypeId) && pageWorkTypeId != "0")
{
workTypeId = long.Parse(pageWorkTypeId);
}
else if (string.IsNullOrEmpty(pageWorkTypeId))
{
contractName = null;
}
var pageIssId = ticket.issue_type_id;
var pageIssIdString = Request.Form["IssueType"];
if (!string.IsNullOrEmpty(pageIssIdString) && pageIssIdString != "0")
{
pageIssId = int.Parse(pageIssIdString);
}
else if (string.IsNullOrEmpty(pageIssIdString))
{
Response.Write("<script>alert('请选择问题类型！');</script>");
return;
}
var pageSubIssId = ticket.sub_issue_type_id;
var pageSubIssIdString = Request.Form["SubIssueType"];
if (!string.IsNullOrEmpty(pageSubIssIdString) && pageSubIssIdString != "0")
{
pageSubIssId = int.Parse(pageSubIssIdString);
}
else if (string.IsNullOrEmpty(pageSubIssIdString))
{
Response.Write("<script>alert('请选择子问题类型！');</script>");
return;
}
#endregion
#region 自定义字段相关
var thisUdfValue = udfBLL.GetUdfValue(DicEnum.UDF_CATE.TASK, tic.id, udfTaskPara);
if (udfTaskPara != null && udfTaskPara.Count > 0)
{
var list = new List <UserDefinedFieldValue>();
foreach (var udf in udfTaskPara)
{
var new_udf = new UserDefinedFieldValue()
{
id = udf.id
};
var thisvv = Request.Form[udf.id.ToString()];
if (udf.data_type == (int)DicEnum.UDF_DATA_TYPE.LIST)
{
if (thisvv == "0")
{
new_udf.value = thisUdfValue.FirstOrDefault(_ => _.id == udf.id) == null ? "" : thisUdfValue.FirstOrDefault(_ => _.id == udf.id).value;
}
else
{
new_udf.value = thisvv == "" ? null : thisvv;
}
}
else
{
if (thisvv == "多个值-保持不变")
{
new_udf.value = thisUdfValue.FirstOrDefault(_ => _.id == udf.id) == null ? "" : thisUdfValue.FirstOrDefault(_ => _.id == udf.id).value;
}
else
{
new_udf.value = thisvv == "" ? null : thisvv;
}
}
list.Add(new_udf);
}
udfBLL.UpdateUdfValue(DicEnum.UDF_CATE.TASK, udfTaskPara, ticket.id, list, user, DicEnum.OPER_LOG_OBJ_CATE.PROJECT_TASK);
}
#endregion
#endregion
#region 修改工单
ticket.title = pageTitle;
ticket.description = pageDesc;
ticket.department_id = pageDepId;
long?roleId = null;
if (pagePriResId != null)
{
var resDep = new sys_resource_department_dal().FindById((long)pagePriResId);
if (resDep != null)
{
pagePriResId = resDep.resource_id;
roleId = resDep.role_id;
}
else
{
pagePriResId = null;
roleId = null;
}
}
ticket.owner_resource_id = pagePriResId;
ticket.role_id = roleId;
ticket.cate_id = pageCateId;
ticket.estimated_hours = estHours;
ticket.estimated_end_time = dueTime;
ticket.contract_id = contractName;
ticket.status_id = pageStatusId;
ticket.service_id = pageServiceId;
ticket.priority_type_id = pagePrioId;
ticket.cost_code_id = workTypeId;
ticket.issue_type_id = pageIssId;
ticket.sub_issue_type_id = pageSubIssId;
ticBll.EditTicket(ticket, LoginUserId);
#endregion
#region 生成备注
ticBll.AddModifyTicketNote(ticket.id, LoginUserId);
#endregion
#region 单个工单时 修改其他员工相关
if (isSingle)
{
var OtherResId = Request.Form["OtherResId"];
ticBll.TicketResManage(ticket.id, OtherResId, LoginUserId);
}
#endregion
#region 获取需要发送邮件的员工的Id
if (CkPriRes.Checked && ticket.owner_resource_id != null)
{
notiResIds.Append(ticket.owner_resource_id + ",");
}
if (CKcreate.Checked)
{
notiResIds.Append(ticket.create_user_id + ",");
}
if (CKaccMan.Checked)
{
var thisAccount = accBll.GetCompany(ticket.account_id);
if (thisAccount != null && thisAccount.resource_id != null)
{
notiResIds.Append(thisAccount.resource_id + ",");
}
}
#endregion
}
#region 通知相关
if (CCMe.Checked)
{
notiResIds.Append(LoginUserId + ",");
}
var resIds = Request.Form["resIds"];
if (!string.IsNullOrEmpty(resIds))
{
notiResIds.Append(resIds + ",");
}
var notify_id = Request.Form["notify_id"];
if (!string.IsNullOrEmpty(notify_id) && notify_id != "0")
{
}
#endregion
ClientScript.RegisterStartupScript(this.GetType(), "提示信息", "<script>alert('保存成功');self.opener.location.reload();window.close();</script>");
}
}
catch (Exception msg)
{
Response.Write("<script>alert('" + msg.Message + "！');window.close();</script>");
}
}