public void PostsUpdateWhenTrackedZendeskTicketChanges()
{
var zendeskApi = new Mock <IZendeskTicketApi>();
var ticket1 = new ZendeskTicket("12345", "description", "open", new ZendeskTicket.Comment[3]);
var ticket2 = new ZendeskTicket("12345", "description", "open", new ZendeskTicket.Comment[5]);
var persistence = new InMemoryKeyValueStore();
zendeskApi.Setup(x => x.FromId("12345")).ReturnsAsync(ticket1);
var commandParser = CommandParser.For("track ZD#12345");
var zendeskTracker = new ZendeskTicketTracker(commandParser, persistence, zendeskApi.Object);
zendeskTracker.ProcessMessage(new Message("a-channel", "a-user", "scbot track ZD#12345"));
CollectionAssert.IsEmpty(zendeskTracker.ProcessTimerTick().Responses);
zendeskApi.Setup(x => x.FromId("12345")).ReturnsAsync(ticket2);
var ping = zendeskTracker.ProcessTimerTick().Responses.Single();
Assert.AreEqual("a-channel", ping.Channel);
Assert.AreEqual("<https://redgatesupport.zendesk.com/agent/tickets/12345|ZD#12345> (description) updated: 2 comments added", ping.Message);
// subsequent ticks should use updated values
CollectionAssert.IsEmpty(zendeskTracker.ProcessTimerTick().Responses);
}
public void DoesntMentionTheSameTicketTwice()
{
var api = new Mock <IZendeskTicketApi>(MockBehavior.Strict);
var ticket = new ZendeskTicket("34182", "SQL Packager 8 crash", "Closed", new ZendeskTicket.Comment[45]);
api.Setup(x => x.FromId("34182")).ReturnsAsync(ticket);
var processor = new ZendeskTicketProcessor(api.Object);
var result = processor.ProcessMessage(new Message("a-channel", "a-user", string.Format("what is {0} and {0}", "ZD#34182")));
var response = result.Responses.Single();
Assert.AreEqual("<https://redgatesupport.zendesk.com/agent/tickets/34182|ZD#34182> | SQL Packager 8 crash | Closed | 45 comments", response.Message);
}
public void CanTrackTicketFromUrl()
{
var zendeskApi = new Mock <IZendeskTicketApi>(MockBehavior.Strict);
var ticket1 = new ZendeskTicket("12345", "description", "open", new ZendeskTicket.Comment[3]);
var ticket2 = new ZendeskTicket("12345", "description", "open", new ZendeskTicket.Comment[5]);
var persistence = new InMemoryKeyValueStore();
zendeskApi.Setup(x => x.FromId("12345")).ReturnsAsync(ticket1);
var commandParser = CommandParser.For("track <https://redgatesupport.zendesk.com/agent/tickets/12345>");
var zendeskTracker = new ZendeskTicketTracker(commandParser, persistence, zendeskApi.Object);
var result = zendeskTracker.ProcessMessage(new Message("a-channel", "a-user", @"scbot track <https://redgatesupport.zendesk.com/agent/tickets/12345>"));
Assert.AreEqual("Now tracking ZD#12345. To stop tracking, use `untrack ZD#12345`", result.Responses.Single().Message);
}
private static string FormatTicket(ZendeskTicket x)
{
return(string.Format("<{0}|ZD#{1}> | {2} | {3} | {4} {5}",
"https://redgatesupport.zendesk.com/agent/tickets/" + x.Id, x.Id, x.Description,
x.Status, x.Comments.Count, x.Comments.Count == 1 ? "comment" : "comments"));
}
private ZendeskTicket StripCommentText(ZendeskTicket newValue)
{
return(new ZendeskTicket(newValue.Id, newValue.Description, newValue.Status,
newValue.Comments.Select(x => new ZendeskTicket.Comment("<text>", x.Author, x.Avatar)).ToList()));
}
