public XElement WelcomeCall(string pcidssId, string callerId, string lastCall, string tel2)
{
try
{
crmService = new XrmServices();
if (!string.IsNullOrEmpty(pcidssId))
{
Entity contact = Contact.GetContactById(pcidssId, crmService);
if (contact.Id != Guid.Empty)
{
crmService.GetService().Create(new Entity("phonecall")
{
Attributes = new AttributeCollection()
{
new KeyValuePair <string, object>("regardingobjectid", contact.ToEntityReference()),
new KeyValuePair <string, object>("new_callid", callerId),
new KeyValuePair <string, object>("new_iswelcomecall", true),
new KeyValuePair <string, object>("scheduledstart", DateTime.Now),
new KeyValuePair <string, object>("new_secondphonenumber", bool.Parse(tel2)),
new KeyValuePair <string, object>("new_lastcall", bool.Parse(lastCall)),
}
});
result.AddResultElement("url", XrmUtility.FormatUrl(contact.Id, contact.LogicalName.ToLower()));
result.AddResultElement("status", contact.GetAttributeValue <OptionSetValue>("statuscode").Value);
returnCode = (int)CustomReturnCode.Success;
}
else
{
returnCode = (int)CustomReturnCode.CustomerNotFound;
}
}
else
{
returnCode = (int)CustomReturnCode.CustomerNotFound;
}
result.SetError(returnCode, customError.getErrorMessage(returnCode));
}
catch (Exception ex)
{
result.SetError((int)CustomReturnCode.Unknown, ex.Message, ex);
}
Dispose();
return(result.getXml((Method == "post") ? new List <string> {
pcidssId, callerId
} : null));
}
public XElement UpdateEmailByExchangeId(string messageId, string domainName = "", string userName = "")
{
//return new XElement("root");
//return new XElement("");
//string resultMessage = string.Empty;
bool ownerChanged = false;
try
{
crmService = new XrmServices();
string user = domainName + "\\" + userName;
EntityReference email = Activity.GetEmailById(messageId, crmService);
if (email != null && email.Id != Guid.Empty)
{
//Activity.ReopenActivity(email, crmService);
XrmUtility.ChangeOwner(email, SystemUser.GetUserFromLogin(user, crmService), crmService);
Entity updateEmail = new Entity("email");
updateEmail.Id = email.Id;
//Status du mail à "A traiter"
updateEmail.Attributes.Add("new_status", new OptionSetValue(100000000));
crmService.Update(updateEmail);
//Activity.CloseActivity(email, crmService);
ownerChanged = true;
// resultMessage = XrmUtility.FormatUrl(email.Id, email.LogicalName.ToLower());
}
else
{
returnCode = (int)CustomReturnCode.MailNotFound;
}
result.SetError(returnCode, customError.getErrorMessage(returnCode));
}
catch (Exception ex)
{
result.SetError((int)CustomReturnCode.Unknown, ex.Message, ex);
}
result.AddResultElement("value", ownerChanged);
return(result.getXml((Method == "post") ? new List <string> {
messageId, domainName, userName
} : null));
//return resultMessage;
}
