예제 #1
0
        private void BindDataGrid()
        {
            DataTable dtTop = new DataTable();
            DataRow   dr;

            dtTop.Columns.Add(new DataColumn("Id", typeof(int)));
            dtTop.Columns.Add(new DataColumn("Index", typeof(string)));
            dtTop.Columns.Add(new DataColumn("EMailMessageId", typeof(int)));
            dtTop.Columns.Add(new DataColumn("Weight", typeof(int)));
            dtTop.Columns.Add(new DataColumn("Sender", typeof(string)));
            dtTop.Columns.Add(new DataColumn("Message", typeof(string)));
            dtTop.Columns.Add(new DataColumn("SystemMessage", typeof(string)));
            dtTop.Columns.Add(new DataColumn("Created", typeof(string)));
            dtTop.Columns.Add(new DataColumn("CreationDate", typeof(DateTime)));
            dtTop.Columns.Add(new DataColumn("Attachments", typeof(string)));
            dtTop.Columns.Add(new DataColumn("NodeType", typeof(string)));
            dtTop.Columns.Add(new DataColumn("CanMakeResolution", typeof(bool)));
            dtTop.Columns.Add(new DataColumn("CanMakeWorkaround", typeof(bool)));
            dtTop.Columns.Add(new DataColumn("CanUnMakeResolution", typeof(bool)));
            dtTop.Columns.Add(new DataColumn("CanUnMakeWorkaround", typeof(bool)));
            dtTop.Columns.Add(new DataColumn("CanReSend", typeof(bool)));
            dtTop.Columns.Add(new DataColumn("CanReSendOut", typeof(bool)));
            dtTop.Columns.Add(new DataColumn("CanReply", typeof(bool)));

            DataTable dt = dtTop.Clone();

            IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
            EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
            bool allowEMailRouting = settings.AllowEMailRouting;
            bool CanUpdate         = Incident.CanUpdate(IncidentId);

            int _index = 0;

            foreach (ForumThreadNodeInfo node in Incident.GetForumThreadNodes(IncidentId))
            {
                bool   fl_IsTop = false;
                int    iWeight  = 3;
                string typeName = "internal";
                ForumThreadNodeSettingCollection coll = new ForumThreadNodeSettingCollection(node.Id);
                if (coll[ForumThreadNodeSetting.Question] != null)
                {
                    if (pc["IncForum_Quests458"] == "1")
                    {
                        fl_IsTop = true;
                        iWeight  = 0;
                    }
                    if (coll[ForumThreadNodeSetting.Incoming] != null)
                    {
                        typeName = "Mail_incoming_quest";
                    }
                    else if (coll[ForumThreadNodeSetting.Outgoing] != null)
                    {
                        typeName = "Mail_outgoing_quest";
                    }
                    else
                    {
                        typeName = "internal_quest";
                    }
                }
                else if (coll[ForumThreadNodeSetting.Resolution] != null)
                {
                    if (pc["IncForum_Resol458"] == "1")
                    {
                        fl_IsTop = true;
                        iWeight  = 1;
                    }
                    if (coll[ForumThreadNodeSetting.Incoming] != null)
                    {
                        typeName = "Mail_incoming_resol";
                    }
                    else if (coll[ForumThreadNodeSetting.Outgoing] != null)
                    {
                        typeName = "Mail_outgoing_resol";
                    }
                    else
                    {
                        typeName = "internal_resol";
                    }
                }
                else if (coll[ForumThreadNodeSetting.Workaround] != null)
                {
                    if (pc["IncForum_Work458"] == "1")
                    {
                        fl_IsTop = true;
                        iWeight  = 2;
                    }
                    if (coll[ForumThreadNodeSetting.Incoming] != null)
                    {
                        typeName = "Mail_incoming_wa";
                    }
                    else if (coll[ForumThreadNodeSetting.Outgoing] != null)
                    {
                        typeName = "Mail_outgoing_wa";
                    }
                    else
                    {
                        typeName = "internal_wa";
                    }
                }
                else if (coll[ForumThreadNodeSetting.Incoming] != null)
                {
                    typeName = "Mail_incoming";
                }
                else if (coll[ForumThreadNodeSetting.Outgoing] != null)
                {
                    typeName = "Mail_outgoing";
                }

                if (fl_IsTop)
                {
                    dr = dtTop.NewRow();
                }
                else
                {
                    dr = dt.NewRow();
                }
                dr["Weight"] = iWeight;

                dr["Id"]                  = node.Id;
                dr["EMailMessageId"]      = node.EMailMessageId;
                dr["CanMakeResolution"]   = false;
                dr["CanMakeWorkaround"]   = false;
                dr["CanUnMakeResolution"] = false;
                dr["CanUnMakeWorkaround"] = false;
                dr["CanReply"]            = false;
                dr["CanReSend"]           = false;
                dr["CanReSendOut"]        = false;
                switch (typeName)
                {
                case "internal_resol":
                case "Mail_incoming_resol":
                case "Mail_outgoing_resol":
                    dr["CanUnMakeResolution"] = true;
                    break;

                case "internal_wa":
                case "Mail_incoming_wa":
                case "Mail_outgoing_wa":
                    dr["CanMakeResolution"]   = true;
                    dr["CanUnMakeWorkaround"] = true;
                    break;

                case "internal":
                case "Mail_incoming":
                case "Mail_outgoing":
                    dr["CanMakeResolution"] = true;
                    dr["CanMakeWorkaround"] = true;
                    break;

                default:
                    break;
                }
                if (coll[ForumThreadNodeSetting.Outgoing] != null && !Security.CurrentUser.IsExternal)
                {
                    dr["CanReSendOut"] = true;
                    ///AK test
                    //dr["CanReply"] = true;
                    ///
                }
                if (coll[ForumThreadNodeSetting.Incoming] != null && !Security.CurrentUser.IsExternal)
                {
                    dr["CanReply"]  = true;
                    dr["CanReSend"] = allowEMailRouting;
                }

                if (node.EMailMessageId <= 0)
                {
                    dr["Sender"] = CommonHelper.GetUserStatus(node.CreatorId);
                }

                dr["Created"]      = node.Created.ToShortDateString() + " " + node.Created.ToShortTimeString();
                dr["CreationDate"] = node.Created;

                string sNodeType = typeName;
                try
                {
                    sNodeType = LocRM.GetString(String.Format("NodeType_{0}", typeName));
                }
                catch
                {
                }

                dr["NodeType"]      = String.Format("<img alt='{1}' src='../Layouts/Images/icons/{0}.gif'/>", typeName, sNodeType);
                dr["SystemMessage"] = "&nbsp;";

                string sMessage = "";

                if (coll[IncidentForum.IssueEvent.Declining.ToString()] != null)
                {
                    sMessage = String.Format("<font color='red'><b>{0}</b></font>",
                                             LocRM.GetString("tUserDeclined"));
                }

                if (coll[IncidentForum.IssueEvent.State.ToString()] != null)
                {
                    int stateId = int.Parse(coll[IncidentForum.IssueEvent.State.ToString()].ToString());
                    if (sMessage == "")
                    {
                        sMessage = String.Format("{2}: <font color='{0}'><b>{1}</b></font>",
                                                 Util.CommonHelper.GetStateColorString(stateId),
                                                 GetStatusName(stateId),
                                                 LocRM.GetString("Status"));
                    }
                    else
                    {
                        sMessage += String.Format("{2}: <font color='{0}'><b>{1}</b></font>",
                                                  Util.CommonHelper.GetStateColorString(stateId),
                                                  GetStatusName(stateId),
                                                  LocRM.GetString("Status"));
                    }
                }

                if (coll[IncidentForum.IssueEvent.Responsibility.ToString()] != null)
                {
                    string sResp = "";

                    int iResp = int.Parse(coll[IncidentForum.IssueEvent.Responsibility.ToString()].ToString());
                    if (iResp == -2)
                    {
                        sResp = String.Format("<img alt='' src='{0}'/> <span style='color:#808080;font-weight:bold'>{1}</span>",
                                              ResolveUrl("~/Layouts/Images/not_set.png"),
                                              LocRM.GetString("tRespNotSet"));
                    }
                    else if (iResp == -1)
                    {
                        sResp = String.Format("<img alt='' src='{0}'/> <span style='color:green;font-weight:bold'>{1}</span>",
                                              ResolveUrl("~/Layouts/Images/waiting.gif"),
                                              LocRM.GetString("tRespGroup"));
                    }
                    else
                    {
                        sResp = Util.CommonHelper.GetUserStatus(iResp);
                    }

                    sResp = "<span class='IconAndText'><span>" + LocRM.GetString("tResponsible") + ":</span> " + sResp + "</span>";

                    if (sMessage == "")
                    {
                        sMessage = sResp;
                    }
                    else
                    {
                        sMessage += "<br/>" + sResp;
                    }
                }

                if (WasFarwarded == 1 && node.EMailMessageId == ForwardedEMail)
                {
                    sMessage = "<font color='green'><b>" + LocRM.GetString("tWasResended") + "</b></font><br/>" + sMessage;
                }

                if (WasFarwarded == -1 && node.EMailMessageId == ForwardedEMail)
                {
                    sMessage = "<font color='red'><b>" + LocRM.GetString("tWasNotResended") + "</b></font><br/>" + sMessage;
                }

                dr["SystemMessage"] = (sMessage.Length == 0) ? "&nbsp;" : sMessage;

                string sAttach = "";

                // EmailMessage
                if (node.EMailMessageId > 0)
                {
                    EMailMessageInfo mi = null;
                    try
                    {
                        mi = EMailMessageInfo.Load(node.EMailMessageId);
                        int iUserId = User.GetUserByEmail(mi.SenderEmail);

                        if (EMailClient.IsAlertSenderEmail(mi.SenderEmail))
                        {
                            iUserId = node.CreatorId;                             //User.GetUserByEmail(mi.SenderEmail);
                        }
                        if (iUserId > 0)
                        {
                            dr["Sender"] = Util.CommonHelper.GetUserStatus(iUserId);
                        }
                        else
                        {
                            Client client = Mediachase.IBN.Business.Common.GetClient(mi.SenderEmail);
                            if (client != null)
                            {
                                if (client.IsContact)
                                {
                                    dr["Sender"] = CommonHelper.GetContactLink(this.Page, client.Id, client.Name);
                                }
                                else
                                {
                                    dr["Sender"] = CommonHelper.GetOrganizationLink(this.Page, client.Id, client.Name);
                                }
                            }
                            else if (mi.SenderName != "")
                            {
                                dr["Sender"] = CommonHelper.GetEmailLink(mi.SenderEmail, mi.SenderName);
                            }
                            else
                            {
                                dr["Sender"] = CommonHelper.GetEmailLink(mi.SenderEmail, mi.SenderEmail);
                            }
                        }

                        string sBody = "";
                        if (mi.HtmlBody != null)
                        {
                            int iMaxLen = 256;
                            sBody = mi.HtmlBody;
                            if (!Security.CurrentUser.IsExternal && pc["IncForum_FullMess"] != "1")
                            {
                                sBody = EMailMessageInfo.CutHtmlBody(mi.HtmlBody, iMaxLen, "...");
                            }
                        }

                        if (pc["IncForum_FullMess"] != "1")
                        {
                            dr["Message"] = String.Format("{0}<div class='text' style='text-align:right; font-weight:bold'><a href='javascript:OpenMessage({2},{3},false)'>{1}</a></div>", sBody, LocRM.GetString("More"), node.Id, node.EMailMessageId);
                        }
                        else
                        {
                            dr["Message"] = sBody;
                        }

                        // Attachments
                        for (int i = 0; i < mi.Attachments.Length; i++)
                        {
                            AttachmentInfo ai    = mi.Attachments[i];
                            int            id    = DSFile.GetContentTypeByFileName(ai.FileName);
                            string         sIcon = "";
                            if (id > 0)
                            {
                                sIcon = String.Format("<img alt='' src='{0}'/>", ResolveUrl("~/Common/ContentIcon.aspx?IconID=" + id));
                            }
                            //sAttach += String.Format("<nobr><a href='{0}'{2}>{1}</a></nobr> &nbsp;&nbsp;",
                            //  ResolveUrl("~/Incidents/EmailAttachDownload.aspx") + "?EMailId=" + node.EMailMessageId.ToString() + "&AttachmentIndex=" + i.ToString(),
                            //  sIcon + "&nbsp;" + ai.FileName,
                            //  Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
                            sAttach += String.Format("<a href='{0}'{2} style='white-space:nowrap'>{1}</a> &nbsp;&nbsp;", WebDavUrlBuilder.GetEmailAtachWebDavUrl(node.EMailMessageId, i, true),
                                                     sIcon + "&nbsp;" + ai.FileName, Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
                        }
                    }
                    catch
                    {
                        dr["Sender"]  = Util.CommonHelper.GetUserStatus(-1);
                        dr["Message"] = String.Format("<font color='red'><b>{0}</b>&nbsp;(#{1})</font>", LocRM.GetString("tNotFound"), node.EMailMessageId);
                    }
                }
                else
                {
                    string sBody = CommonHelper.parsetext_br(node.Text, false);
                    dr["Message"] = sBody;
                    if (!Security.CurrentUser.IsExternal && pc["IncForum_FullMess"] != "1")
                    {
                        int    iMaxLen = 300;
                        string sBody1  = sBody;
                        sBody = EMailMessageInfo.CutHtmlBody(sBody, iMaxLen, "...");

                        if (!sBody.Equals(sBody1))
                        {
                            dr["Message"] = String.Format("{0}<div class='text' style='text-align:right; font-weight:bold'><a href=\"javascript:OpenMessage({2},-1,true)\">{1}</a></div>", sBody, LocRM.GetString("More"), node.Id);
                        }
                    }

                    // Files
                    if (node.ContentType == ForumStorage.NodeContentType.TextWithFiles)
                    {
                        FileInfo[] files = Incident.GetForumNodeFiles(node.Id);
                        if (files.Length > 0)
                        {
                            foreach (FileInfo fl in files)
                            {
                                if (sAttach != "")
                                {
                                    sAttach += "&nbsp;&nbsp;&nbsp;";
                                }

                                string sTarget = Mediachase.IBN.Business.Common.OpenInNewWindow(fl.FileBinaryContentType) ? " target='_blank'" : "";
                                //string sLink = Util.CommonHelper.GetAbsolutePath(WebDavFileUserTicket.GetDownloadPath(fl.Id, fl.Name));
                                string sLink       = Util.CommonHelper.GetAbsoluteDownloadFilePath(fl.Id, fl.Name, "FileLibrary", "ForumNodeId_" + node.Id);
                                string sNameLocked = CommonHelper.GetLockerText(sLink);
                                sAttach += String.Format("<span style='white-space:nowrap'><a href=\"{1}\"{3}><img alt='' src='../Common/ContentIcon.aspx?IconID={2}'/> {0}</a> {4}</span>", fl.Name, sLink, fl.FileBinaryContentTypeId, sTarget, sNameLocked);
                            }
                        }
                    }
                }

                dr["Attachments"] = sAttach;

                if (sMessage.Length > 0 && dr["Message"].ToString() == "" && sAttach.Length == 0)
                {
                    if (pc["IncForum_Info"] == "0")
                    {
                        continue;
                    }
                    dr["NodeType"]            = String.Format("<img src='../Layouts/Images/icons/info_message.gif' alt='{1}'/>", typeName, LocRM.GetString("NodeType_InfoMessage"));
                    dr["CanMakeResolution"]   = false;
                    dr["CanMakeWorkaround"]   = false;
                    dr["CanUnMakeResolution"] = false;
                    dr["CanUnMakeWorkaround"] = false;
                }

                if (dr["Message"].ToString().Trim() == "")
                {
                    dr["Message"] = "&nbsp;";
                }
                if (pc["IncForum_ShowNums"] == "1")
                {
                    dr["Index"] = "<table cellspacing='0' cellpadding='4' border='0' width='100%'><tr><td class='text' align='center' style='background-position: center center; background-image: url(../Layouts/Images/atrisk1.gif); background-repeat: no-repeat'><b>" + (++_index).ToString() + "</b></td></tr></table>";
                }
                else
                {
                    dr["Index"] = "&nbsp;";
                }

                if (fl_IsTop)
                {
                    dtTop.Rows.Add(dr);
                }
                else
                {
                    dt.Rows.Add(dr);
                }
            }

            DataRow[] drtop   = dtTop.Select("", "Weight, CreationDate");
            DataRow[] drother = dt.Select("", pc["IncForum_Sort458"]);

            DataTable result = dt.Clone();

            foreach (DataRow dr1 in drtop)
            {
                DataRow _dr = result.NewRow();
                _dr.ItemArray = (Object[])dr1.ItemArray.Clone();
                result.Rows.Add(_dr);
            }
            foreach (DataRow dr2 in drother)
            {
                DataRow _dr = result.NewRow();
                _dr.ItemArray = (Object[])dr2.ItemArray.Clone();
                result.Rows.Add(_dr);
            }

            DataView dv = result.DefaultView;

            dgForum.DataSource = dv;

            if (pc["IncidentForum_PageSize"] != null)
            {
                dgForum.PageSize = int.Parse(pc["IncidentForum_PageSize"]);
            }

            if (pc["IncidentForum_Page"] != null)
            {
                int iPageIndex = int.Parse(pc["IncidentForum_Page"]);
                int ppi        = dv.Count / dgForum.PageSize;
                if (dv.Count % dgForum.PageSize == 0)
                {
                    ppi = ppi - 1;
                }
                if (iPageIndex <= ppi)
                {
                    dgForum.CurrentPageIndex = iPageIndex;
                }
                else
                {
                    dgForum.CurrentPageIndex = 0;
                }

                pc["IncidentForum_Page"] = dgForum.CurrentPageIndex.ToString();
            }

            dgForum.DataBind();
            foreach (DataGridItem dgi in dgForum.Items)
            {
                ImageButton ib = (ImageButton)dgi.FindControl("ibDelete");
                if (ib != null)
                {
                    ib.ToolTip = LocRM.GetString("Delete");
                    ib.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("WarningForumNode") + "')");
                    ib.Visible = CanUpdate;
                }
                ImageButton ib1 = (ImageButton)dgi.FindControl("ibResolution");
                if (ib1 != null)
                {
                    ib1.ToolTip = LocRM.GetString("tMarkAsResolution");
                    ib1.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tMarkAsResolutionWarning") + "')");
                }
                ImageButton ib2 = (ImageButton)dgi.FindControl("ibWA");
                if (ib2 != null)
                {
                    ib2.ToolTip = LocRM.GetString("tMarkAsWA");
                    ib2.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tMarkAsWAWarning") + "')");
                }
                ImageButton ib3 = (ImageButton)dgi.FindControl("ibUnResolution");
                if (ib3 != null)
                {
                    ib3.ToolTip = LocRM.GetString("tUnMarkAsResolution");
                    ib3.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tUnMarkAsResolutionWarning") + "')");
                }
                ImageButton ib4 = (ImageButton)dgi.FindControl("ibUnWA");
                if (ib4 != null)
                {
                    ib4.ToolTip = LocRM.GetString("tUnMarkAsWA");
                    ib4.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tUnMarkAsWAWarning") + "')");
                }
                ImageButton ib5 = (ImageButton)dgi.FindControl("ibReSend");
                if (ib5 != null)
                {
                    ib5.ToolTip = LocRM.GetString("tReSend");
                    ib5.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tReSendWarning") + "')");
                }
                ImageButton ib6 = (ImageButton)dgi.FindControl("ibReSendOut");
                if (ib6 != null)
                {
                    ib6.ToolTip = LocRM.GetString("tReSend");
                    ib6.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tReSendOutWarning") + "')");
                }
                ImageButton ib7 = (ImageButton)dgi.FindControl("ibReply");
                if (ib7 != null)
                {
                    ib7.ToolTip = LocRM.GetString("tReply");
                    if (!allowEMailRouting || (pc["IncForum_ReplyOutlook"] == "0" && pc["IncForum_ReplyEML"] == "0"))
                    {
                        string command = string.Format(CultureInfo.InvariantCulture,
                                                       "{{ShowResizableWizard('{0}?IncidentId={1}&NodeId={2}&send=1',800,600);return false;}}",
                                                       Page.ResolveUrl("~/Incidents/AddEMailMessage.aspx"), IncidentId, ib7.CommandArgument);
                        ib7.Attributes.Add("onclick", command);
                    }
                }
            }

            if (dgForum.Items.Count == 0)
            {
                dgForum.Visible   = false;
                divNoMess.Visible = true;

                divNoMess.InnerHtml = "<span style='color:red'>" + LocRM.GetString("NoMessages") + "</span>";
            }
            else
            {
                dgForum.Visible   = true;
                divNoMess.Visible = false;
            }
        }
예제 #2
0
        private void BindDataGrid()
        {
            DataTable dt = new DataTable();
            DataRow   dr;

            #region DataTable
            dt.Columns.Add(new DataColumn("Id", typeof(int)));
            dt.Columns.Add(new DataColumn("Index", typeof(string)));
            dt.Columns.Add(new DataColumn("EMailMessageId", typeof(int)));
            dt.Columns.Add(new DataColumn("Sender", typeof(string)));
            dt.Columns.Add(new DataColumn("Message", typeof(string)));
            dt.Columns.Add(new DataColumn("SystemMessage", typeof(string)));
            dt.Columns.Add(new DataColumn("Created", typeof(string)));
            dt.Columns.Add(new DataColumn("CreationDate", typeof(DateTime)));
            dt.Columns.Add(new DataColumn("Attachments", typeof(string)));
            dt.Columns.Add(new DataColumn("NodeType", typeof(string)));
            dt.Columns.Add(new DataColumn("CanMakeResolution", typeof(bool)));
            dt.Columns.Add(new DataColumn("CanMakeWorkaround", typeof(bool)));
            dt.Columns.Add(new DataColumn("CanUnMakeResolution", typeof(bool)));
            dt.Columns.Add(new DataColumn("CanUnMakeWorkaround", typeof(bool)));
            dt.Columns.Add(new DataColumn("CanReSend", typeof(bool)));
            dt.Columns.Add(new DataColumn("CanReSendOut", typeof(bool)));
            dt.Columns.Add(new DataColumn("CanReply", typeof(bool)));
            #endregion

            IncidentBox incidentBox = IncidentBox.Load(Incident.GetIncidentBox(IncidentId));
            EMailRouterIncidentBoxBlock settings = IncidentBoxDocument.Load(incidentBox.IncidentBoxId).EMailRouterBlock;
            bool allowEMailRouting = settings.AllowEMailRouting;
            bool CanUpdate         = Incident.CanUpdate(IncidentId);

            int _index = 0;
            foreach (ForumThreadNodeInfo node in Incident.GetForumThreadNodes(IncidentId))
            {
                #region Define Node Type
                string typeName = "internal";
                ForumThreadNodeSettingCollection coll = new ForumThreadNodeSettingCollection(node.Id);
                if (coll[ForumThreadNodeSetting.Question] != null)
                {
                    if (coll[ForumThreadNodeSetting.Incoming] != null)
                    {
                        typeName = "Mail_incoming_quest";
                    }
                    else if (coll[ForumThreadNodeSetting.Outgoing] != null)
                    {
                        typeName = "Mail_outgoing_quest";
                    }
                    else
                    {
                        typeName = "internal_quest";
                    }
                }
                else if (coll[ForumThreadNodeSetting.Resolution] != null)
                {
                    if (coll[ForumThreadNodeSetting.Incoming] != null)
                    {
                        typeName = "Mail_incoming_resol";
                    }
                    else if (coll[ForumThreadNodeSetting.Outgoing] != null)
                    {
                        typeName = "Mail_outgoing_resol";
                    }
                    else
                    {
                        typeName = "internal_resol";
                    }
                }
                else if (coll[ForumThreadNodeSetting.Workaround] != null)
                {
                    if (coll[ForumThreadNodeSetting.Incoming] != null)
                    {
                        typeName = "Mail_incoming_wa";
                    }
                    else if (coll[ForumThreadNodeSetting.Outgoing] != null)
                    {
                        typeName = "Mail_outgoing_wa";
                    }
                    else
                    {
                        typeName = "internal_wa";
                    }
                }
                else if (coll[ForumThreadNodeSetting.Incoming] != null)
                {
                    typeName = "Mail_incoming";
                }
                else if (coll[ForumThreadNodeSetting.Outgoing] != null)
                {
                    typeName = "Mail_outgoing";
                }
                #endregion

                dr = dt.NewRow();

                dr["Id"]                  = node.Id;
                dr["EMailMessageId"]      = node.EMailMessageId;
                dr["CanMakeResolution"]   = false;
                dr["CanMakeWorkaround"]   = false;
                dr["CanUnMakeResolution"] = false;
                dr["CanUnMakeWorkaround"] = false;
                dr["CanReply"]            = false;
                dr["CanReSend"]           = false;
                dr["CanReSendOut"]        = false;
                switch (typeName)
                {
                case "internal_resol":
                case "Mail_incoming_resol":
                case "Mail_outgoing_resol":
                    dr["CanUnMakeResolution"] = true;
                    break;

                case "internal_wa":
                case "Mail_incoming_wa":
                case "Mail_outgoing_wa":
                    dr["CanMakeResolution"]   = true;
                    dr["CanUnMakeWorkaround"] = true;
                    break;

                case "internal":
                case "Mail_incoming":
                case "Mail_outgoing":
                    dr["CanMakeResolution"] = true;
                    dr["CanMakeWorkaround"] = true;
                    break;

                default:
                    break;
                }
                if (coll[ForumThreadNodeSetting.Outgoing] != null && !Mediachase.IBN.Business.Security.CurrentUser.IsExternal)
                {
                    dr["CanReSendOut"] = true;
                }
                if (coll[ForumThreadNodeSetting.Incoming] != null && !Mediachase.IBN.Business.Security.CurrentUser.IsExternal)
                {
                    dr["CanReply"]  = true;
                    dr["CanReSend"] = allowEMailRouting;
                }

                if (node.EMailMessageId <= 0)
                {
                    dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetUserStatus(node.CreatorId);
                }

                dr["Created"]      = node.Created.ToShortDateString() + " " + node.Created.ToShortTimeString();
                dr["CreationDate"] = node.Created;

                string sNodeType = typeName;
                try
                {
                    sNodeType = LocRM.GetString(String.Format("NodeType_{0}", typeName));
                }
                catch
                {
                }
                dr["NodeType"] = String.Format("<img src='{2}/{0}.gif' width=24 height=16 align=absmiddle alt='{1}'>",
                                               typeName, sNodeType, ResolveClientUrl("~/layouts/images/icons"));
                dr["SystemMessage"] = String.Empty;

                string sMessage = "";
                if (coll[IncidentForum.IssueEvent.Declining.ToString()] != null)
                {
                    sMessage = String.Format("<font color='red'><b>{0}</b></font>",
                                             LocRM.GetString("tUserDeclined"));
                }
                if (coll[IncidentForum.IssueEvent.State.ToString()] != null)
                {
                    int stateId = int.Parse(coll[IncidentForum.IssueEvent.State.ToString()].ToString());
                    if (sMessage == "")
                    {
                        sMessage = String.Format("{2}: <font color='{0}'><b>{1}</b></font>",
                                                 Mediachase.UI.Web.Util.CommonHelper.GetStateColorString(stateId),
                                                 GetStatusName(stateId),
                                                 LocRM.GetString("Status"));
                    }
                    else
                    {
                        sMessage += String.Format("{2}: <font color='{0}'><b>{1}</b></font>",
                                                  Mediachase.UI.Web.Util.CommonHelper.GetStateColorString(stateId),
                                                  GetStatusName(stateId),
                                                  LocRM.GetString("Status"));
                    }
                }
                if (coll[IncidentForum.IssueEvent.Responsibility.ToString()] != null)
                {
                    int    iResp = int.Parse(coll[IncidentForum.IssueEvent.Responsibility.ToString()].ToString());
                    string sResp = "";
                    if (iResp == -2)
                    {
                        sResp = String.Format("<img align='absmiddle' border='0' src='{0}' />&nbsp;<font color='#808080'><b>{1}</b></font>",
                                              ResolveClientUrl("~/layouts/images/not_set.png"),
                                              LocRM.GetString("tRespNotSet"));
                    }
                    else if (iResp == -1)
                    {
                        sResp = String.Format("<img align='absmiddle' border='0' src='{0}' />&nbsp;<font color='green'><b>{1}</b></font>",
                                              ResolveClientUrl("~/layouts/images/waiting.gif"),
                                              LocRM.GetString("tRespGroup"));
                    }
                    else
                    {
                        sResp = Mediachase.UI.Web.Util.CommonHelper.GetUserStatus(iResp);
                    }
                    if (sMessage == "")
                    {
                        sMessage = LocRM.GetString("tResponsible") + ": " + sResp;
                    }
                    else
                    {
                        sMessage += "<br />" + LocRM.GetString("tResponsible") + ": " + sResp;
                    }
                }
                if (WasFarwarded == 1 && node.EMailMessageId == ForwardedEMail)
                {
                    sMessage = "<font color='green'><b>" + LocRM.GetString("tWasResended") + "</b></font><br/>" + sMessage;
                }
                if (WasFarwarded == -1 && node.EMailMessageId == ForwardedEMail)
                {
                    sMessage = "<font color='red'><b>" + LocRM.GetString("tWasNotResended") + "</b></font><br/>" + sMessage;
                }

                dr["SystemMessage"] = (sMessage.Length == 0) ? String.Empty : sMessage;

                string sAttach = "";


                #region EmailMessage - Attachments
                if (node.EMailMessageId > 0)
                {
                    EMailMessageInfo mi = null;
                    try
                    {
                        mi = EMailMessageInfo.Load(node.EMailMessageId);
                        int iUserId = User.GetUserByEmail(mi.SenderEmail);

                        if (EMailClient.IsAlertSenderEmail(mi.SenderEmail))
                        {
                            iUserId = node.CreatorId;
                        }

                        if (iUserId > 0)
                        {
                            dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetUserStatus(iUserId);
                        }
                        else
                        {
                            Client client = Mediachase.IBN.Business.Common.GetClient(mi.SenderEmail);
                            if (client != null)
                            {
                                if (client.IsContact)
                                {
                                    dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetContactLink(this.Page, client.Id, client.Name);
                                }
                                else
                                {
                                    dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetOrganizationLink(this.Page, client.Id, client.Name);
                                }
                            }
                            else if (mi.SenderName != "")
                            {
                                dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetEmailLink(mi.SenderEmail, mi.SenderName);
                            }
                            else
                            {
                                dr["Sender"] = Mediachase.UI.Web.Util.CommonHelper.GetEmailLink(mi.SenderEmail, mi.SenderEmail);
                            }
                        }

                        string sBody = String.Empty;
                        if (mi.HtmlBody != null)
                        {
                            sBody = mi.HtmlBody;
                        }

                        dr["Message"] = sBody;

                        // Attachments
                        for (int i = 0; i < mi.Attachments.Length; i++)
                        {
                            AttachmentInfo ai    = mi.Attachments[i];
                            int            id    = DSFile.GetContentTypeByFileName(ai.FileName);
                            string         sIcon = "";
                            if (id > 0)
                            {
                                sIcon = String.Format("<img align='absmiddle' border='0' src='{0}' />", ResolveClientUrl("~/Common/ContentIcon.aspx?IconID=" + id));
                            }
                            //sAttach += String.Format("<nobr><a href='{0}'{2}>{1}</a></nobr> &nbsp;&nbsp;",
                            //  ResolveClientUrl("~/Incidents/EmailAttachDownload.aspx") + "?EMailId=" + node.EMailMessageId.ToString() + "&AttachmentIndex=" + i.ToString(),
                            //  sIcon + "&nbsp;" + ai.FileName,
                            //  Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
                            sAttach += String.Format("<nobr><a href='{0}'{2}>{1}</a></nobr> &nbsp;&nbsp;", WebDavUrlBuilder.GetEmailAtachWebDavUrl(node.EMailMessageId, i, true),
                                                     sIcon + "&nbsp;" + ai.FileName, Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
                        }
                    }
                    catch
                    {
                        dr["Sender"]  = Mediachase.UI.Web.Util.CommonHelper.GetUserStatus(-1);
                        dr["Message"] = String.Format("<font color='red'><b>{0}</b>&nbsp;(#{1})</font>", LocRM.GetString("tNotFound"), node.EMailMessageId);
                    }
                }
                else
                {
                    string sBody = Mediachase.UI.Web.Util.CommonHelper.parsetext_br(node.Text, false);
                    dr["Message"] = sBody;

                    // Files
                    if (node.ContentType == ForumStorage.NodeContentType.TextWithFiles)
                    {
                        FileInfo[] files = Incident.GetForumNodeFiles(node.Id);
                        if (files.Length > 0)
                        {
                            foreach (FileInfo fl in files)
                            {
                                if (sAttach != "")
                                {
                                    sAttach += "&nbsp;&nbsp;&nbsp;";
                                }

                                string sTarget     = Mediachase.IBN.Business.Common.OpenInNewWindow(fl.FileBinaryContentType) ? " target='_blank'" : "";
                                string sLink       = Mediachase.UI.Web.Util.CommonHelper.GetAbsoluteDownloadFilePath(fl.Id, fl.Name, "FileLibrary", "ForumNodeId_" + node.Id);
                                string sNameLocked = Mediachase.UI.Web.Util.CommonHelper.GetLockerText(sLink);

                                sAttach += String.Format("<nobr><a href=\"{1}\"{3}><img src='{4}?IconID={2}' width='16' height='16' border=0 align=absmiddle> {0}</a> {5}</nobr>",
                                                         fl.Name,
                                                         sLink,
                                                         fl.FileBinaryContentTypeId,
                                                         sTarget,
                                                         ResolveClientUrl("~/Common/ContentIcon.aspx"),
                                                         sNameLocked
                                                         );
                            }
                        }
                    }
                }

                dr["Attachments"] = sAttach;
                #endregion

                if (sMessage.Length > 0 && dr["Message"].ToString() == "" && sAttach.Length == 0)
                {
                    dr["NodeType"] = String.Format("<img src='{0}' width='16' height='16' align=absmiddle alt='{1}'>",
                                                   ResolveClientUrl("~/layouts/images/icons/info_message.gif"),
                                                   LocRM.GetString("NodeType_InfoMessage"));
                    dr["CanMakeResolution"]   = false;
                    dr["CanMakeWorkaround"]   = false;
                    dr["CanUnMakeResolution"] = false;
                    dr["CanUnMakeWorkaround"] = false;
                }

                if (dr["Message"].ToString().Trim() == "")
                {
                    dr["Message"] = "&nbsp;";
                }
                dr["Index"] = "<table cellspacing='0' border='0' width='100%'><tr><td class='text' align='center' style='BACKGROUND-POSITION: center center; BACKGROUND-IMAGE: url(../../../layouts/images/atrisk1.gif); BACKGROUND-REPEAT: no-repeat;padding:4px;'><b>" + (++_index).ToString() + "</b></td></tr></table>";
                dt.Rows.Add(dr);
            }

            DataView dv = dt.DefaultView;
            dv.Sort = "CreationDate";

            dgForum.DataSource = dv;

            if (dv.Count == 0)
            {
                dgForum.Visible          = false;
                dgForum.CurrentPageIndex = 0;
                divNoMess.Visible        = true;

                divNoMess.InnerHtml = "<font color='red'>" + LocRM.GetString("NoMessages") + "</font>";
            }
            else
            {
                dgForum.Visible   = true;
                divNoMess.Visible = false;

                int ppi = dv.Count / dgForum.PageSize;
                if (dv.Count % dgForum.PageSize == 0)
                {
                    ppi = ppi - 1;
                }

                if (ViewState["IncidentForum_Page"] != null)
                {
                    int iPageIndex = int.Parse(ViewState["IncidentForum_Page"].ToString());

                    if (iPageIndex <= ppi)
                    {
                        dgForum.CurrentPageIndex = iPageIndex;
                    }
                    else
                    {
                        dgForum.CurrentPageIndex = ppi;
                    }

                    ViewState["IncidentForum_Page"] = dgForum.CurrentPageIndex.ToString();
                }
                else
                {
                    dgForum.CurrentPageIndex = ppi;
                }
            }
            dgForum.DataBind();

            foreach (DataGridItem dgi in dgForum.Items)
            {
                ImageButton ib = (ImageButton)dgi.FindControl("ibDelete");
                if (ib != null)
                {
                    ib.ToolTip = LocRM.GetString("Delete");
                    ib.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("WarningForumNode") + "')");
                    ib.Visible = CanUpdate;
                }
                ImageButton ib1 = (ImageButton)dgi.FindControl("ibResolution");
                if (ib1 != null)
                {
                    ib1.ToolTip = LocRM.GetString("tMarkAsResolution");
                    ib1.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tMarkAsResolutionWarning") + "')");
                }
                ImageButton ib2 = (ImageButton)dgi.FindControl("ibWA");
                if (ib2 != null)
                {
                    ib2.ToolTip = LocRM.GetString("tMarkAsWA");
                    ib2.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tMarkAsWAWarning") + "')");
                }
                ImageButton ib3 = (ImageButton)dgi.FindControl("ibUnResolution");
                if (ib3 != null)
                {
                    ib3.ToolTip = LocRM.GetString("tUnMarkAsResolution");
                    ib3.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tUnMarkAsResolutionWarning") + "')");
                }
                ImageButton ib4 = (ImageButton)dgi.FindControl("ibUnWA");
                if (ib4 != null)
                {
                    ib4.ToolTip = LocRM.GetString("tUnMarkAsWA");
                    ib4.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tUnMarkAsWAWarning") + "')");
                }
                ImageButton ib5 = (ImageButton)dgi.FindControl("ibReSend");
                if (ib5 != null)
                {
                    ib5.ToolTip = LocRM.GetString("tReSend");
                    ib5.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tReSendWarning") + "')");
                }
                ImageButton ib6 = (ImageButton)dgi.FindControl("ibReSendOut");
                if (ib6 != null)
                {
                    ib6.ToolTip = LocRM.GetString("tReSend");
                    ib6.Attributes.Add("onclick", "return confirm('" + LocRM.GetString("tReSendOutWarning") + "')");
                }
                ImageButton ib7 = (ImageButton)dgi.FindControl("ibReply");
                if (ib7 != null)
                {
                    ib7.ToolTip = LocRM.GetString("tReply");
                    if (!allowEMailRouting || (pc["IncForum_ReplyOutlook"] == "0" && pc["IncForum_ReplyEML"] == "0"))
                    {
                        string scommand = String.Format("{{ShowResizableWizard('{0}?IncidentId={1}&NodeId={2}&send=1&back={3}', 800, 600);return false;}}",
                                                        ResolveClientUrl("~/Incidents/AddEMailMessage.aspx"),
                                                        IncidentId,
                                                        ib7.CommandArgument,
                                                        HttpUtility.UrlEncode(this.Page.Request.RawUrl));
                        ib7.Attributes.Add("onclick", scommand);
                    }
                }
            }
        }
예제 #3
0
        private void BindEmail()
        {
            EMailMessageInfo mi = EMailMessageInfo.Load(EMailId);

            lblFrom.Text = mi.From;
            lblSubj.Text = mi.Subject;
            lblBody.Text = mi.HtmlBody;

            string sAttach = "";

            for (int i = 0; i < mi.Attachments.Length; i++)
            {
                AttachmentInfo ai    = mi.Attachments[i];
                int            id    = DSFile.GetContentTypeByFileName(ai.FileName);
                string         sIcon = "";
                if (id > 0)
                {
                    sIcon = String.Format("<img align='absmiddle' border='0' src='{0}' />", ResolveUrl("~/Common/ContentIcon.aspx?IconID=" + id));
                }
                //sAttach += String.Format("<nobr><a href='{0}'{2}>{1}</a></nobr> &nbsp;&nbsp;",
                //    ResolveUrl("~/Incidents/EmailAttachDownload.aspx")+"?EMailId="+EMailId.ToString()+"&AttachmentIndex="+i.ToString(),
                //    sIcon + "&nbsp;" + ai.FileName,
                //    Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
                sAttach += String.Format("<nobr><a href='{0}'{2}>{1}</a></nobr> &nbsp;&nbsp;", WebDavUrlBuilder.GetEmailAtachWebDavUrl(EMailId, i, true),
                                         sIcon + "&nbsp;" + ai.FileName, Mediachase.IBN.Business.Common.OpenInNewWindow(ai.ContentType) ? " target='_blank'" : "");
            }
            lblAttach.Text = sAttach;
            lblBody.Text  += "&nbsp;";

            if (NodeId > 0)
            {
                ForumThreadNodeSettingCollection coll = new ForumThreadNodeSettingCollection(NodeId);
                if (!String.IsNullOrEmpty(coll[ForumThreadNodeSetting.AllRecipients]))
                {
                    lblTo.Text = coll[ForumThreadNodeSetting.AllRecipients];
                }
            }
        }