private void DisplayTicketsOverview()
{
int counter = 1;
listViewIncidents.Items.Clear();
List <Ticket> ticketList = ticket_Service.GetTickets();
if (ticketList != null)
{
foreach (Ticket ticket in ticketList)
{
ListViewItem li = new ListViewItem(counter++.ToString());
li.SubItems.Add(ticket.Subject);
li.SubItems.Add(ticket.User);
li.SubItems.Add(ticket.DateReported.ToString("dd/MM/yyyy"));
li.SubItems.Add(ticket.Priority);
li.SubItems.Add(ticket.Status);
li.Tag = ticket.Id;
listViewIncidents.Items.Add(li);
}
}
else
{
MessageBox.Show("Can't connect to database. Please try again.");
}
}
private void CreateAlertPanelElements()
{
//get tickets
Ticket_Service ticketService = new Ticket_Service();
List <Ticket> tickets = ticketService.GetTickets();
//Assign margin
int marginLeft = 0;
int marginTop = 0;
int i = 0;
int numberInSet = 0;
foreach (Ticket ticket in tickets)
{
int modelo = numberInSet % 4;
i++;
string panelName = "ticket" + i;
Panel ticketPanel = PaintTicketAlertPanel(panelName, marginLeft, marginTop);
pnlMonitoring.Controls.Add(ticketPanel);
Color urgency = ReporTicketDateTimeUrgency(ticket);
PaintTicketAlertPanelElements(0, 0, ticketPanel, ticket.User, ticket.Id.ToString(), ticket.Status, ticket.Subject, urgency);
marginTop += 110;
if (numberInSet > 3 && modelo == 0)
{
marginLeft += 310;
marginTop = 0;
}
numberInSet++;
}
}
