/// <summary>
/// Uploads a text based file to the current ticket. You need to pass a string, and the mime type of a text based file (html, text, etc...).
/// </summary>
/// <param name="text">
/// The content of the text based file.
///</param>
/// <param name="creds">
/// The parature credentials class for the APIs.
/// </param>
/// <param name="contentType">
/// The type of content being uploaded, you have to make sure this is the right text.
/// </param>
/// <param name="fileName">
/// The name you woule like the attachment to have.
///</param>
public void AddAttachment(ParaService service, string text, string contentType, string fileName)
{
var encoding = new ASCIIEncoding();
var bytes = encoding.GetBytes(text);
Ticket_Attachments.Add(service.UploadFile <Ticket>(bytes, contentType, fileName));
}
/// <summary>
/// If you have an attachment and would like to delete, just pass the id here.
/// </summary>
public bool DeleteAttachment(string attachmentGuid)
{
if (Ticket_Attachments == null)
{
return(false);
}
var matchingAtt = Ticket_Attachments.FirstOrDefault(at => at.Guid == attachmentGuid);
if (matchingAtt != null)
{
Ticket_Attachments.Remove(matchingAtt);
if (Ticket_Attachments.Any() == false)
{
AllowDeleteAllAttachments = true;
}
return(true);
}
return(false);
}
/// <summary>
/// If you have an attachment and would like to replace the file, use this method. It will actually delete
/// the existing attachment, and then add a new one to replace it.
/// </summary>
public void UpdateAttachment(ParaService service, Byte[] attachment, string attachmentGuid, string contentType, string fileName)
{
DeleteAttachment(attachmentGuid);
Ticket_Attachments.Add(service.UploadFile <Ticket>(attachment, contentType, fileName));
}
public void AttachmentsUpdate(ParaCredentials creds, Byte[] attachment, string attachmentGuid, string contentType, string fileName)
{
AttachmentsDelete(attachmentGuid);
Ticket_Attachments.Add(ApiHandler.Ticket.AddAttachment(creds, attachment, contentType, fileName));
}
public void AttachmentsAdd(ParaCredentials creds, string text, string contentType, string fileName)
{
Ticket_Attachments.Add(ApiHandler.Ticket.AddAttachment(creds, text, contentType, fileName));
}
/// <summary>
/// Uploads an attachment to the current ticket.
/// The attachment will also be added to the current Ticket's attachments collection. To complete attachment, the Update method should be performed on the attachment.
/// </summary>
/// <param name="attachment">
/// The binary Byte array of the attachment you would like to add.
/// </param>
/// <param name="fileName"></param>
public void AddAttachment(ParaService service, Byte[] attachment, string contentType, string fileName)
{
Ticket_Attachments.Add(service.UploadFile <Ticket>(attachment, contentType, fileName));
}
