private Ticket(Guid guid, DateTime utcNow, string requestedBy)
{
Id = guid;
GeneratedAt = utcNow;
GeneratedBy = requestedBy;
State = TicketState.New;
}
public bool isExpired(TicketState ticketState)
{
if (ticketState.getCountOfUses() == 0
&& (System.DateTime.Now.Ticks - ticketState.getLastTimeUsed() < this.timeToKillInMilliSeconds))
{
//if (log.isDebugEnabled())
//{
// log
// .debug("Ticket is not expired due to a count of zero and the time being less than the timeToKillInMilliseconds");
//}
return false;
}
if ((System.DateTime.Now.Ticks - ticketState.getLastTimeUsed() >= this.timeToKillInMilliSeconds))
{
//if (log.isDebugEnabled())
//{
// log
// .debug("Ticket is expired due to the time being greater than the timeToKillInMilliseconds");
//}
return true;
}
if ((System.DateTime.Now.Ticks - ticketState.getLastTimeUsed() <= this.timeInBetweenUsesInMilliSeconds))
{
//log
// .warn("Ticket is expired due to the time being less than the waiting period.");
return true;
}
return false;
}
public static bool UpdateTroubleTicketState(int tickedID, TicketState newTicketState)
{
using (SqlConnection connection = new SqlConnection(connectionString))
{
connection.Open();
SqlCommand command = connection.CreateCommand();
SqlTransaction transaction = connection.BeginTransaction("UpdateTicketStateTrans");
command.Connection = connection;
command.Transaction = transaction;
command.CommandText = "UPDATE [TroubleTickets] SET State = @newState WHERE Id = @id";
command.Parameters.AddWithValue("@newState", (int)newTicketState);
command.Parameters.AddWithValue("@id", tickedID);
try
{
command.ExecuteNonQuery();
transaction.Commit();
Console.WriteLine("Tickets: Ticket state changed to " + newTicketState);
return(true);
}
catch (SqlException e)
{
transaction.Rollback();
Console.WriteLine("ERROR: Changing ticket state");
return(false);
}
}
}
public bool isExpired(TicketState ticketState)
{
if (ticketState.getCountOfUses() == 0 &&
(System.DateTime.Now.Ticks - ticketState.getLastTimeUsed() < this.timeToKillInMilliSeconds))
{
//if (log.isDebugEnabled())
//{
// log
// .debug("Ticket is not expired due to a count of zero and the time being less than the timeToKillInMilliseconds");
//}
return(false);
}
if ((System.DateTime.Now.Ticks - ticketState.getLastTimeUsed() >= this.timeToKillInMilliSeconds))
{
//if (log.isDebugEnabled())
//{
// log
// .debug("Ticket is expired due to the time being greater than the timeToKillInMilliseconds");
//}
return(true);
}
if ((System.DateTime.Now.Ticks - ticketState.getLastTimeUsed() <= this.timeInBetweenUsesInMilliSeconds))
{
//log
// .warn("Ticket is expired due to the time being less than the waiting period.");
return(true);
}
return(false);
}
public ActionResult Edit(TicketInfoViewModel model)
{
if (this.ModelState.IsValid && model != null)
{
TicketType type = (TicketType)Enum.Parse(typeof(TicketType), model.Type);
TicketPriority priority = (TicketPriority)Enum.Parse(typeof(TicketPriority), model.Priority);
TicketState state = (TicketState)Enum.Parse(typeof(TicketState), model.State);
if (model.LocationId == null)
{
model.LocationId = this.ticketService
.GetById(model.Id)
.Select(m => m.LocationId)
.FirstOrDefault()
.ToString();
}
var ticketId = this.ticketService.Update(
model.Id,
model.Title,
type,
state,
priority,
int.Parse(model.LocationId)).Id;
model = this.ticketService
.GetById(ticketId)
.To <TicketInfoViewModel>()
.FirstOrDefault();
return(this.PartialView("_TicketInfo", model));
}
return(this.PartialView("_TicketEditInfo", model));
}
public async Task RefreshAsync(RefreshInfo info)
{
switch (info.RefreshType)
{
case RefreshType.Event:
case RefreshType.Session:
_messageBus.StartEventRefresh();
EventState state = await RefreshEvent();
if (_messageBus != null)
{
_messageBus.RefreshEvent(state);
}
break;
case RefreshType.Ticket:
Guid ticketId = info.Id;
TicketState ticket = await _service.GetTicket(ticketId);
if (ticket != null)
{
await _cache.PutAsync(ticketId, ticket);
}
break;
default:
throw new ArgumentOutOfRangeException();
}
}
public string TranslateTicketState(TicketState ticketState)
{
switch (ticketState)
{
case TicketState.New:
return(Resources.String_New);
case TicketState.Accepted:
return(Resources.String_Accepted);
case TicketState.Closed:
return(Resources.String_Closed);
case TicketState.Completed:
return(Resources.String_Completed);
case TicketState.InProgress:
return(Resources.String_InProgress);
case TicketState.Blocked:
return(Resources.String_Blocked);
default:
return(ticketState.ToString());
}
}
private void bunifuCustomDataGrid1_CellDoubleClick(object sender, DataGridViewCellEventArgs e)
{
if (state == TicketState.OneWay)
{
//marking selected plane and sending to next form
destinationPlane = (Plane)bunifuCustomDataGrid1.CurrentRow.DataBoundItem;
Form5 f5 = new Form5(destinationPlane, state);
this.Hide();
f5.ShowDialog();
Close();
}
else if (state == TicketState.Return)
{
//marking selected plane for dsetination and giving new source to grid view
if (returnPlaneList != null)
{
destinationPlane = (Plane)bunifuCustomDataGrid1.CurrentRow.DataBoundItem;
bunifuCustomDataGrid1.DataSource = null;
bunifuCustomDataGrid1.DataSource = returnPlaneList;
bunifuCustomDataGrid1.Refresh();
state = TicketState.Done;
}
}
else
{
//marking next selected plane and open new form
nextDestinationPlane = (Plane)bunifuCustomDataGrid1.CurrentRow.DataBoundItem;
state = TicketState.Return;
Form5 f5 = new Form5(destinationPlane, nextDestinationPlane, state);//destinationPlane, nextDestinationPlane);
this.Hide();
f5.ShowDialog();
Close();
}
}
public async Task <TicketState> ValidateAuthCodeAsync(string code)
{
if (_networkMonitor.IsAvailable())
{
try{
TicketState ticket = await _service.ValidateAuthCode(code);
if (ticket == null)
{
return(null);
}
_logger.Info("Valid auth code: {0}, user: {1:n}", code, ticket.Id);
AppSettings.UserId = ticket.Id;
await _cache.PutAsync(ticket.Id, ticket);
return(ticket);
}catch (Exception ex) {
_logger.Error(ex);
}
}
return(null);
}
private void SetTicketState(Ticket ticket, TicketState state, bool batch = false)
{
TicketSingle(ticket, batch, t => {
t.State = state;
return(t);
});
}
public static void TicketContextMenu(TicketContext context, TicketState state, string fileName)
{
int choice = Menu.getInput();
switch (choice)
{
case 1:
Menu.displayMessage(Menu.displaySearchMenu(state));
int searchChoice = Menu.getInput();
Menu.displayResults(context.Search(searchChoice));
break;
case 2:
if (state is BugTicketState)
{
var newTicket = Menu.GetBugTicket(state);
context.Write(newTicket, fileName);
}
else if (state is EnhacementTicketState)
{
var newTicket = GetEnhancementTicket(state);
context.Write(newTicket, fileName);
}
else if (state is TaskTicketState)
{
var newTicket = GetTaskTicket(state);
context.Write(newTicket, fileName);
}
break;
case 3:
break;
}
}
public ActionResult Create(CreateTicketViewModel model)
{
if (this.ModelState.IsValid && model != null)
{
var authorId = this.CurrentUser.Id;
TicketType type = (TicketType)Enum.Parse(typeof(TicketType), model.Ticket.Type);
TicketPriority priority = (TicketPriority)Enum.Parse(typeof(TicketPriority), model.Ticket.Priority);
TicketState state = (TicketState)Enum.Parse(typeof(TicketState), model.Ticket.State);
var ticketId = this.ticketService.Create(
model.Ticket.Title,
type,
state,
priority,
int.Parse(model.Ticket.LocationId),
authorId).Id;
this.ticketMessageService.Create(
model.Message.Content,
model.Message.PricingUnits,
ticketId,
authorId);
return(this.RedirectToAction("Details", "Ticket", new { area = string.Empty, id = ticketId }));
}
return(this.View(model));
}
public static bool IsOpen(this TicketState @this)
{
return
(@this == TicketState.New ||
@this == TicketState.Accepted ||
@this == TicketState.InProgress ||
@this == TicketState.Blocked);
}
public Ticket(Guid projectId, string name, string description, TicketState ticketState, string assignTo)
: this()
{
ProjectId = projectId;
Name = name;
Description = description;
TicketState = ticketState;
AssignTo = assignTo;
}
public void LogAcccess(string ipAddress)
{
State = TicketState.Accessed;
AccessedAt.Add(new AccessEntry
{
IPAddress = ipAddress,
OccurredAt = DateTime.UtcNow
});
}
public CreateTicketInput(long openedById, TicketState state, string description, long placeId, string title, DateTime created)
{
OpenedById = openedById;
State = state;
Description = description;
PlaceId = placeId;
Title = title;
Created = created;
}
public static EnhancementTicket GetEnhancementTicket(TicketState state)
{
var listLength = state.TicketList.Count;
Console.WriteLine("Write summary for ticket:");
string summary = Console.ReadLine();
Console.WriteLine("Enter status of ticket(Open, Closed, Pending, Resovled):");
string status = Console.ReadLine();
Console.WriteLine("Enter priority of status(High, Medium, Low):");
string sPriority = Console.ReadLine();
Console.WriteLine("Who is summiting this ticket:");
string submitter = Console.ReadLine();
Console.WriteLine("Who is assigned for this ticket:");
string assgined = Console.ReadLine();
Console.WriteLine("Who is watching this ticket(seperated by |):");
string watchers = Console.ReadLine();
Console.WriteLine("What is the software:");
string software = Console.ReadLine();
Console.WriteLine("What is the cost (ex. 1.00)");
string sCost = Console.ReadLine();
Console.WriteLine("What is the reason");
string reason = Console.ReadLine();
Console.WriteLine("What is the estimate");
string estimate = Console.ReadLine();
var newETicket = new EnhancementTicket {
TicketID = state.TicketList[listLength - 1].TicketID + 1,
Summary = summary.ToLower(),
TicketStatus = Enum.TryParse(status, out TicketStatus ticketStatus) ? ticketStatus : TicketStatus.Error, // ticketStatus parser
Priority = Enum.TryParse(sPriority, out Priority priority) ? priority : Priority.Error, // ticketPriority parser
Submitter = submitter.ToLower(),
Assgined = assgined.ToLower(),
Watching = watchers.ToLower().Split('|').ToList(),
Software = software.ToLower(),
Cost = decimal.TryParse(sCost, out decimal cost) ? cost : 0,
Reason = reason.ToLower(),
Estimate = estimate.ToLower()
};
return(newETicket);
}
private void bunifuFlatButton2_Click_1(object sender, EventArgs e)
{
//getting id of selecting checkbox
if (sClas == SeatClass.Business)
{
getBusTicketNumber();
}
else if (sClas == SeatClass.Economics)
{
getEcoTicketNumber();
}
else if (sClas == SeatClass.Delux)
{
getDelTicketNumber();
}
//check exact seat been selected or not
if (countTicketSelection == checkboxSelected)
{
//code for oneway passenger
if (tstate == TicketState.OneWay)
{
getPrice();
bunifuGradientPanel1.Visible = false;
bunifuGradientPanel2.Visible = false;
bunifuGradientPanel3.Visible = false;
panel1.Visible = true;
}
//code for return and multicity passenger
else if (tstate == TicketState.Return)
{
loadSeat(nextPlane.planeID);
tstate = TicketState.Done;
countTicketSelection = 0;
this.Invalidate();
this.Refresh();
this.Update();
MessageBox.Show("destination plane seat selected . \n Select next plane seat");
}
else
{
getPrice();
bunifuGradientPanel1.Visible = false;
bunifuGradientPanel2.Visible = false;
bunifuGradientPanel3.Visible = false;
panel1.Visible = true;
}
}
else
{
//if more or less check box being selected
MessageBox.Show("selected " + countTicketSelection + " seat Insted of selecting " + checkboxSelected + " seat");
countTicketSelection = 0;
ticketNumber.Clear();
}
}
public TicketRegisteredDomainEvent(string id, string title, string description, TicketType ticketType, TicketState ticketState, TicketPriority ticketPriority, User user)
{
Id = id;
Title = title;
Description = description;
TicketType = ticketType;
TicketPriority = ticketPriority;
TicketState = ticketState;
User = user;
}
//
// GET: /TicketStates/Edit/5
public ActionResult Edit(int id = 0)
{
TicketState ticketstate = db.TicketState.Find(id);
if (ticketstate == null)
{
return(HttpNotFound());
}
return(View(ticketstate));
}
public ActionResult Edit(TicketState ticketstate)
{
if (ModelState.IsValid)
{
db.Entry(ticketstate).State = EntityState.Modified;
db.SaveChanges();
return(RedirectToAction("Index"));
}
return(View(ticketstate));
}
public Ticket(int id, string title, string description, string date, TicketState state, string answer, int workerId, int solverId)
{
this.id = id;
this.title = title;
this.description = description;
this.date = date;
this.state = state;
this.answer = answer;
this.workerId = workerId;
this.solverId = solverId;
}
private TicketState TicketStateFrom(Guid ticketId)
{
if (!_dictionary.TryGetValue(ticketId, out var ticketDetails))
{
ticketDetails = new TicketState();
_dictionary[ticketId] = ticketDetails;
_ticketStates.Add(ticketDetails);
}
return(ticketDetails);
}
public UpdateReadTicketCommand(string aggregateRootId, string userId, string userName, string title, TicketState state, TicketPriority priority, TicketType type, int version)
{
AggregateRootId = aggregateRootId;
UserId = userId;
UserName = userName;
Title = title;
TicketState = state;
TicketPriority = priority;
TicketType = type;
Version = version;
}
public ActionResult Create(TicketState ticketstate)
{
if (ModelState.IsValid)
{
db.TicketState.Add(ticketstate);
db.SaveChanges();
return(RedirectToAction("Index"));
}
return(View(ticketstate));
}
public Ticket(long id, long openedById, TicketState state, string description, long placeId, string title,
DateTime created)
{
Id = id;
OpenedById = openedById;
State = state;
Description = description;
PlaceId = placeId;
Title = title;
Created = created;
Comments = new List <TicketComment>();
}
public Ticket(int teamId, User user, string description, TicketType type, DateTime timeCreated, TicketState state)
{
TeamId = teamId;
User = user;
Description = description;
Type = type;
TimeCreated = timeCreated;
State = state;
ChildTickets = new List <Ticket>();
Comments = new List <Comment>();
Logs = new List <TicketLog>();
}
public void ChangeState(int id, TicketState state)
{
var ticket = GetTicket(id);
if (ticket is null)
{
throw new InvalidOperationException($"Задача с идентификатором {id} не найдена!");
}
ticket.State = state;
_context.Tickets.Update(ticket);
_context.SaveChanges();
}
/// <summary>
/// Convert domain enum TicketState to Api layer TicketState.
/// </summary>
/// <param name="value"></param>
/// <returns></returns>
public static Features.Ticket.Models.TicketState ToApiTicketState(this TicketState value)
{
return(value switch
{
TicketState.New => Features.Ticket.Models.TicketState.New,
TicketState.InProgress => Features.Ticket.Models.TicketState.InProgress,
TicketState.Resolved => Features.Ticket.Models.TicketState.Resolved,
TicketState.Done => Features.Ticket.Models.TicketState.Done,
TicketState.Closed => Features.Ticket.Models.TicketState.Closed,
TicketState.Removed => Features.Ticket.Models.TicketState.Removed,
TicketState.Reopen => Features.Ticket.Models.TicketState.Reopened,
_ => throw new ArgumentOutOfRangeException(nameof(value), value, null)
});
public TicketDTO(int id, int teamId, User user, string description, TicketType type, string timeCreated, TicketState state, int childCount, int commentsCount)
{
Id = id;
TeamId = teamId;
UserName = user.Name;
UserSurname = user.Surname;
Description = description;
Type = type;
TimeCreated = timeCreated;
State = state;
ChildTicketsCount = childCount;
CommentsCount = commentsCount;
}
public static TicketStateMachineBase GetTicketState(TicketState state)
{
return(state switch
{
TicketState.New => new NewTicketState(),
TicketState.InProgress => new InProgressTicketState(),
TicketState.Resolved => new ResolvedTicketState(),
TicketState.Done => new DoneTicketState(),
TicketState.Closed => new ClosedTicketState(),
TicketState.Removed => new RemovedTicketState(),
TicketState.Reopen => new ReopenTicketState(),
_ => new NewTicketState()
});
public bool isExpired(TicketState ticketState)
{
bool b =
(bool)
ticketState.getAuthentication().getAttributes().FirstOrDefault(
x => x.Key == typeof(RememberMeCredentials).FullName).Value;
if (b == null || b.Equals(false))
{
return this.sessionExpirationPolicy.isExpired(ticketState);
}
return this.rememberMeExpirationPolicy.isExpired(ticketState);
}
internal Ticket(PeygirDatabaseDataSet.TicketsRow row)
{
if (row == null)
{
throw new ArgumentNullException("row");
}
ID = row.ID;
milestoneID = row.MilestoneID;
ticketNumber = row.TicketNumber;
summary = row.Summary;
reportedBy = row.ReportedBy;
type = (TicketType)row.Type;
severity = (TicketSeverity)row.Severity;
state = (TicketState)row.State;
assignedTo = row.AssignedTo;
priority = (TicketPriority)row.Priority;
description = row.Description;
}
public Ticket(int projectID, int milestoneID)
{
if (projectID == InvalidID)
{
string message = Resources.String_InvalidProjectID;
throw new ArgumentException(message, "projectID");
}
if (milestoneID == InvalidID)
{
string message = Resources.String_InvalidMilestoneID;
throw new ArgumentException(message, "milestoneID");
}
this.milestoneID = milestoneID;
ticketNumber = 0;
summary = string.Empty;
reportedBy = string.Empty;
type = (TicketType)(-1);
severity = (TicketSeverity)(-1);
state = (TicketState)(-1);
assignedTo = string.Empty;
priority = (TicketPriority)(-1);
description = string.Empty;
// Find max ticket number.
TicketsTableAdapter tableAdapter = Database.TicketsTableAdapter;
int? maxTicketNumber = tableAdapter.GetMaxTicketNumber(projectID);
if (maxTicketNumber.HasValue)
{
ticketNumber = maxTicketNumber.Value + 1;
}
else
{
ticketNumber = 1;
}
}
public bool isExpired(TicketState ticketState)
{
return (ticketState == null)
|| (ticketState.getCountOfUses() >= this.numberOfUses)
|| (System.DateTime.Now.Ticks - ticketState.getLastTimeUsed() >= this.timeToKillInMilliSeconds);
}
private string TranslateTicketState(TicketState ticketState)
{
switch (ticketState)
{
case TicketState.New:
return Resources.String_New;
case TicketState.Accepted:
return Resources.String_Accepted;
case TicketState.Closed:
return Resources.String_Closed;
case TicketState.Completed:
return Resources.String_Completed;
default:
return ticketState.ToString();
}
}
public bool isExpired(TicketState ticketState)
{
// Ticket has been used, check maxTimeToLive (hard window)
if ((System.DateTime.Now.Ticks - ticketState.getCreationTime() >= this._maxTimeToLiveInMilliSeconds))
{
//if (log.isDebugEnabled()) {
// log.debug("Ticket is expired due to the time since creation being greater than the maxTimeToLiveInMilliSeconds");
//}
return true;
}
// Ticket is within hard window, check timeToKill (sliding window)
if ((System.DateTime.Now.Ticks - ticketState.getLastTimeUsed() >= this._timeToKillInMilliSeconds))
{
//if (log.isDebugEnabled()) {
// log.debug("Ticket is expired due to the time since last use being greater than the timeToKillInMilliseconds");
//}
return true;
}
return false;
}
public bool isExpired(TicketState ticketState)
{
return (ticketState == null)
|| (System.DateTime.Now.Ticks - ticketState.getCreationTime() >= this.timeToKillInMilliSeconds);
}
public bool isExpired(TicketState ticketState)
{
return false;
}
