public void CreateModuleTest()
{
TicketModule temp = NewModule();
InsertModuleIntoDatabase(temp);
//Make sure it returns a row id and that that record exists.
Assert.IsTrue(temp.TicketModuleId > 0, "The TicketModule insertion did not return a row id");
Assert.IsTrue(SelectModuleById(temp.TicketModuleId) != null, "The internal selection query used to verify this test failed to return the a row.");
}
/// <summary>
/// Creates shiny new modules that are not referenced / altered by other methods.
/// </summary>
/// <returns></returns>
private TicketModule NewModule()
{
//Initialize a basic module object.
TicketModule Module = new TicketModule();
Module.Description = "This is my testing description";
Module.Name = "Module Name - Testing";
Module.TicketQueueId = 1;
Module.IsActive = true;
return(Module);
}
public void GetAllModulesTest()
{
TicketModuleCollection tempModuleCol = new TicketModuleCollection();
//Create a new module, insert it into the database, and then insert it into the Module Collection.
for (int x = 0; x < 10; x++)
{
TicketModule tempMod = NewModule();
InsertModuleIntoDatabase(tempMod);
tempModuleCol.Add(tempMod);
}
//Get all Modules...
TicketModuleCollection tempModuleCol2 = HelpdeskService.GetAllModules();
foreach (TicketModule temp in tempModuleCol)
{
Assert.IsTrue(tempModuleCol2.Contains(temp));
}
}
public void EditModuleTest()
{
TicketModule temp = NewModule();
InsertModuleIntoDatabase(temp);
//Make sure the insertion worked smoothly.
Assert.IsTrue(temp.Equals(SelectModuleById(temp.TicketModuleId)), "The created module and selected module do not match. Insertion or selection might have failed");
//Change the values...
temp.Name = "New Module name!";
temp.Description = "New Module Description";
temp.IsActive = false;
temp.TicketQueueId = 3;
//Peform the update.
HelpdeskService.EditModule(temp);
//Create a new instance of the module object and compare them...
TicketModule temp2 = SelectModuleById(temp.TicketModuleId);
//Make sure they match.
Assert.IsTrue(temp.Equals(temp2), "The updated module did not match equality with the prepared module values in the method.");
}
/// <summary>
/// Creates shiny new queues that are not referenced / altered by other methods.
/// </summary>
/// <returns></returns>
private Ticket NewTicket()
{
//Make the complex objects and retunr their ID.
TicketQueue que = new TicketQueue(0, "nblevins", "description", "QueueName", TestDate, true);
HelpdeskService.CreateQueue(que);
TicketCategory cat = new TicketCategory(0, "Category Name", "Category Description", true, que.QueueId);
HelpdeskService.CreateCategory(cat);
TicketModule mod = new TicketModule(0, que.QueueId, "Module Name", "Description", true);
HelpdeskService.CreateModule(mod);
Requestor req = new Requestor(0, "nbleivns", "Blevins", "444-444-4444", "*****@*****.**");
HelpdeskService.CreateRequestor(req);
TicketStatus stat = new TicketStatus(0, "Status Name", "Description", 1, true);
HelpdeskService.CreateStatus(stat);
//Set up the ticket...
Ticket temp = new Ticket();
temp.Category = cat;
temp.CreationDate = TestDate;
temp.Creator = "nblevins";
temp.Description = "This is my ticket decription.";
temp.DueDate = TestDate + new TimeSpan(2, 0, 0);
temp.Module = mod;
temp.Priority = TicketPriority.Medium;
temp.Requestor = req;
temp.Responses = new TicketResponseCollection();
temp.Status = stat;
temp.Assignment = new AssignmentCollection();
temp.Queue = que;
//Build the company...
Company comp = new Company();
comp.Address1 = "addy1";
comp.Address2 = "addy2";
comp.City = "some city";
comp.ContactNumber1 = "444-444-4444";
comp.ContactNumber2 = "322-333-3333";
comp.Name = "New Company";
comp.ParentId = 0;
comp.State = "TN";
comp.Website = "www.sworps.com";
comp.Zip_Code = "33333-3333";
Requestor MainReq = new Requestor();
MainReq.ContactNumber = "555-555-5555";
MainReq.Email = "*****@*****.**";
MainReq.FirstName = "nathan 1";
MainReq.LastName = "bleivns 1";
HelpdeskService.CreateRequestor(MainReq);
comp.MainContact = MainReq;
Requestor SecReq = new Requestor();
SecReq.ContactNumber = "555-222-5555";
SecReq.Email = "*****@*****.**";
SecReq.FirstName = "nathan 2";
SecReq.LastName = "bleivns 2";
HelpdeskService.CreateRequestor(SecReq);
comp.SecondaryContact = SecReq;
temp.Company = comp;
return(temp);
}
/// <summary>
/// Creates shiny new modules that are not referenced / altered by other methods.
/// </summary>
/// <returns></returns>
private TicketModule NewModule()
{
//Initialize a basic module object.
TicketModule Module = new TicketModule();
Module.Description = "This is my testing description";
Module.Name = "Module Name - Testing";
Module.TicketQueueId = 1;
Module.IsActive = true;
return Module;
}
/// <summary>
/// Helper method to insert values into the database. If successful, it will set teh appropriate row id.
/// </summary>
/// <param name="Module"></param>
private void InsertModuleIntoDatabase(TicketModule Module)
{
HelpdeskService.CreateModule(Module);
}
/// <summary>
/// Creates shiny new queues that are not referenced / altered by other methods.
/// </summary>
/// <returns></returns>
private Ticket NewTicket()
{
//Make the complex objects and retunr their ID.
TicketQueue que = new TicketQueue(0, "nblevins", "description", "QueueName", TestDate, true);
HelpdeskService.CreateQueue(que);
TicketCategory cat = new TicketCategory(0, "Category Name", "Category Description", true, que.QueueId);
HelpdeskService.CreateCategory(cat);
TicketModule mod = new TicketModule(0, que.QueueId, "Module Name", "Description", true);
HelpdeskService.CreateModule(mod);
Requestor req = new Requestor(0, "nbleivns", "Blevins", "444-444-4444", "*****@*****.**");
HelpdeskService.CreateRequestor(req);
TicketStatus stat = new TicketStatus(0, "Status Name", "Description", 1, true);
HelpdeskService.CreateStatus(stat);
//Set up the ticket...
Ticket temp = new Ticket();
temp.Category = cat;
temp.CreationDate = TestDate;
temp.Creator = "nblevins";
temp.Description = "This is my ticket decription.";
temp.DueDate = TestDate + new TimeSpan(2, 0, 0);
temp.Module = mod;
temp.Priority = TicketPriority.Medium;
temp.Requestor = req;
temp.Responses = new TicketResponseCollection();
temp.Status = stat;
temp.Assignment = new AssignmentCollection();
temp.Queue = que;
//Build the company...
Company comp = new Company();
comp.Address1 = "addy1";
comp.Address2 = "addy2";
comp.City = "some city";
comp.ContactNumber1 = "444-444-4444";
comp.ContactNumber2 = "322-333-3333";
comp.Name = "New Company";
comp.ParentId = 0;
comp.State = "TN";
comp.Website = "www.sworps.com";
comp.Zip_Code = "33333-3333";
Requestor MainReq = new Requestor();
MainReq.ContactNumber = "555-555-5555";
MainReq.Email = "*****@*****.**";
MainReq.FirstName = "nathan 1";
MainReq.LastName = "bleivns 1";
HelpdeskService.CreateRequestor(MainReq);
comp.MainContact = MainReq;
Requestor SecReq = new Requestor();
SecReq.ContactNumber = "555-222-5555";
SecReq.Email = "*****@*****.**";
SecReq.FirstName = "nathan 2";
SecReq.LastName = "bleivns 2";
HelpdeskService.CreateRequestor(SecReq);
comp.SecondaryContact = SecReq;
temp.Company = comp;
return temp;
}
public static void CreateModule(TicketModule module)
{
LoadProviders(); _provider.CreateModule(module);
}
public static void EditModule(TicketModule module)
{
LoadProviders(); _provider.EditModule(module);
}
/// <summary>
/// Helper method to insert values into the database. If successful, it will set teh appropriate row id.
/// </summary>
/// <param name="Module"></param>
private void InsertModuleIntoDatabase(TicketModule Module)
{
HelpdeskService.CreateModule(Module);
}
public abstract void EditModule(TicketModule module);
public abstract void CreateModule(TicketModule module);
