public void CreateTicket(Alert alert)
{
TicketArticle ticketArticle = new TicketArticle();
switch (alert.Data.Essentials.MonitoringService)
{
case MonitoringService.Platform:
ticketArticle = CreatePlatformArticle(alert.Data.AlertContext);
break;
case MonitoringService.LogAnalytics:
ticketArticle = CreateLogAnalyticsArticle(alert.Data.AlertContext);
break;
case MonitoringService.ApplicationInsights:
ticketArticle = CreateApplicationInsightsArticle(alert.Data.AlertContext);
break;
case MonitoringService.ActivityLog:
ticketArticle = CreateActivityLogArticle(alert.Data.AlertContext);
break;
case MonitoringService.ServiceHealth:
ticketArticle = CreateServiceHealthArticle(alert.Data.AlertContext);
break;
case MonitoringService.ResourceHealth:
ticketArticle = CreateResourceHealthArticle(alert.Data.AlertContext);
break;
default:
ticketArticle = new TicketArticle
{
Subject = "Default Subject",
Body = "Default Body",
Type = "note",
};
break;
}
var ticket = TicketClient.CreateTicketAsync(
new Ticket
{
Title = $"{alert.Data.Essentials.AlertRule}",
GroupId = 1,
CustomerId = 1,
OwnerId = 1
}, ticketArticle);
}
