/// <summary>
/// Updates a ticket by using the Patch method.
/// </summary>
/// <param name="appId">The Application ID that the ticket is in.</param>
/// <param name="id">The id of the ticket to Patch.</param>
/// <param name="content">The content to patch in the ticket. See https://api.teamdynamix.com/TDWebApi/Home/AboutPatching for more details.</param>
/// <param name="notify">Whether to notify the person responsible.</param>
/// <returns>The updated Ticket.</returns>
public TeamDynamix.Api.Tickets.Ticket PatchTicketSync(int appId, int id, TeamDynamix.Api.JsonPatchOperation[] content, bool notify = false)
{
// declare the method
var method = new HttpMethod("PATCH");
// convert to JSON
var json = JsonConvert.SerializeObject(content);
// format it into an HttpContent
var iContent = new StringContent(json, Encoding.UTF8, "application/json");
// mix it all together
var message = new HttpRequestMessage(method, baseURI + appId + "/tickets/" + id + "?notifyNewResponsible=" + notify)
{
Content = iContent
};
// send it off
response = client.SendAsync(message).Result;
string sResponse = response.Content.ReadAsStringAsync().Result;
if (!response.IsSuccessStatusCode)
{
Console.WriteLine("ERROR: " + response.ReasonPhrase);
return(null);
}
TeamDynamix.Api.Tickets.Ticket tTicket = JsonConvert.DeserializeObject <TeamDynamix.Api.Tickets.Ticket>(sResponse); // convert response to ticket
return(tTicket);
}
/// <summary>
/// Creates a ticket.
/// </summary>
/// <param name="appId">The Application ID that the ticket is in.</param>
/// <param name="ticket">The ticket to create in TD.</param>
/// <param name="options">OPTIONAL: Any options that should be included with the ticket.</param>
/// <returns>The created Ticket</returns>
public TeamDynamix.Api.Tickets.Ticket CreateTicketSync(int appId, TeamDynamix.Api.Tickets.Ticket ticket, TeamDynamix.Api.Tickets.TicketCreateOptions options = null)
{
var newOptions = new TeamDynamix.Api.Tickets.TicketCreateOptions
{
EnableNotifyReviewer = false,
NotifyRequestor = false,
NotifyResponsible = false,
AllowRequestorCreation = false
};
options ??= newOptions; // a way to get around complie time constant arguments
// convert to JSON
var json = JsonConvert.SerializeObject(ticket);
// convert to HttpContent, but more specifically StringContent
var sTicket = new StringContent(json, Encoding.UTF8, "application/json");
// make the request
response = client.PostAsync(appId + "/tickets/?EnableNotifyReviewer=" + options.EnableNotifyReviewer + "&NotifyRequestor=" + options.NotifyRequestor + "&NotifyResponsible=" + options.NotifyResponsible + "&AllowRequestorCreation=" + options.AllowRequestorCreation, sTicket).Result;
string sResponse = response.Content.ReadAsStringAsync().Result;
if (!response.IsSuccessStatusCode)
{
Console.WriteLine("ERROR: " + response.ReasonPhrase);
return(null);
}
var tTicket = JsonConvert.DeserializeObject <TeamDynamix.Api.Tickets.Ticket>(sResponse); // convert response to ticket
return(tTicket);
}
/// <summary>
/// Updates a ticket by using the Post method.
/// </summary>
/// <param name="appId">The Application ID that the ticket is in.</param>
/// <param name="ticket">The Ticket to Post.</param>
/// <param name="notify">Whether to notify the person responsible.</param>
/// <returns>The updated Ticket.</returns>
public TeamDynamix.Api.Tickets.Ticket PostTicketSync(int appId, TeamDynamix.Api.Tickets.Ticket ticket, bool notify = false)
{
// convert to JSON
var json = JsonConvert.SerializeObject(ticket);
// convert to HttpContent, but more specifically StringContent
var sTicket = new StringContent(json, Encoding.UTF8, "application/json");
// make the request
response = client.PostAsync(appId + "/tickets/" + ticket.ID + "?notifyNewResponsible=" + notify, sTicket).Result;
string sResponse = response.Content.ReadAsStringAsync().Result;
if (!response.IsSuccessStatusCode)
{
Console.WriteLine("ERROR: " + response.ReasonPhrase);
return(null);
}
var tTicket = JsonConvert.DeserializeObject <TeamDynamix.Api.Tickets.Ticket>(sResponse); // convert response to ticket
return(tTicket);
}