public static void CancelOrder(IUnitOfWork db,
ILogService log,
ITime time,
ISystemActionService actionService,
IOrderHistoryService orderHistoryService,
long orderId,
long?by)
{
var dbOrder = db.Orders.Get(orderId);
if (dbOrder != null)
{
var orderItems = db.OrderItemSources.GetWithListingInfo().Where(oi => oi.OrderId == orderId).ToList();
var itemIdList = orderItems.Where(oi => !String.IsNullOrEmpty(oi.SourceMarketId))
.Select(oi => oi.SourceMarketId)
.ToList();
log.Info("Items to cancel: " + String.Join(";", itemIdList));
db.OrderNotifies.Add(new OrderNotify()
{
OrderId = dbOrder.Id,
Type = (int)OrderNotifyType.CancellationRequest,
Status = 1,
Message = "Email cancelation from web page",
CreateDate = time.GetAppNowTime(),
});
db.Commit();
orderHistoryService.AddRecord(dbOrder.Id, OrderHistoryHelper.CancellationRequestKey, null, true, by);
SystemActionHelper.AddCancelationActionSequences(db,
actionService,
dbOrder.Id,
dbOrder.AmazonIdentifier,
String.Join(";", itemIdList),
null,
null,
null,
null,
by,
CancelReasonType.Manually);
}
}
public void CheckRemovedOrder(IUnitOfWork db,
ILogService log,
ISystemActionService systemAction,
Order order,
long?toBatchId,
long?by)
{
log.Info("CheckRemovedOrder");
var orderNumber = order.AmazonIdentifier;
var customerOrderId = order.CustomerOrderId;
var buyerEmail = order.BuyerEmail;
//NOTE: when remove from batch if has cancellation request process them
var cancelationRequests = db.OrderNotifies.GetAll().Where(o => o.OrderId == order.Id && o.Type == (int)OrderNotifyType.CancellationRequest).ToList();
if (cancelationRequests.Any() &&
toBatchId == null) //Move to Order Page
{
log.Info("Order status was changed to Canceled, orderNumber=" + orderNumber);
var itemIdList = cancelationRequests
.Where(r => !String.IsNullOrEmpty(r.Params))
.Select(r => r.Params)
.Distinct();
SystemActionHelper.AddCancelationActionSequences(db,
systemAction,
order.Id,
orderNumber,
String.Join(";", itemIdList),
null,
null,
null,
null,
by,
CancelReasonType.PerBuyerRequest);
order.OrderStatus = OrderStatusEnumEx.Canceled;
db.Commit();
}
}
private void CancelOrder(IUnitOfWork db,
EmailReadingResult result,
string orderNumber,
Order order)
{
if (!String.IsNullOrEmpty(orderNumber))
{
var itemId = EmailHelper.ExtractWalmartItemId(result.Email.Message);
_log.Info("ItemId=" + itemId);
var existCancellationActions = _systemAction.GetByTypeAndTag(db,
SystemActionType.UpdateOnMarketCancelOrder, orderNumber);
var isExistCancelRequest = existCancellationActions.Any();
if (existCancellationActions.Any() &&
order != null &&
(order.Market == (int)MarketType.Walmart ||
order.Market == (int)MarketType.WalmartCA)) //NOTE: for Walmart checking by item cancallation
{
var existItemCancallation = false;
foreach (var action in existCancellationActions)
{
var data = JsonConvert.DeserializeObject <CancelOrderInput>(action.InputData);
if (data.ItemId == itemId)
{
existItemCancallation = true;
}
}
isExistCancelRequest = existItemCancallation;
}
if (!isExistCancelRequest)
{
result.WasEmailProcessed = true;
_log.Info("CancellationEmailRule, WasEmailProcessed=" + result.WasEmailProcessed);
var comment = "";
//NOTE: "system to cancel that order if it wasn’t shipped and it’s not assigned to Active Batch yet, and send client an email"
//NOTE: if no order in system
if (order == null ||
((order.OrderStatus == OrderStatusEnumEx.Unshipped ||
order.OrderStatus == OrderStatusEnumEx.Pending ||
order.OrderStatus == OrderStatusEnumEx.Canceled) &&
!order.BatchId.HasValue))
{
_log.Info("Order status was changed to Canceled, orderNumber=" + orderNumber);
SystemActionHelper.AddCancelationActionSequences(db,
_systemAction,
order.Id,
orderNumber,
itemId,
result.Email.Id,
result.Email.From,
(order != null && (order.Market == (int)MarketType.Walmart || order.Market == (int)MarketType.WalmartCA)) ? result.Email.Subject : null,
EmailHelper.ExtractShortMessageBody(result.Email.Message, 200, true),
null,
CancelReasonType.PerBuyerRequest);
if (order != null && order.Market != (int)MarketType.Walmart && order.Market != (int)MarketType.WalmartCA)
//NOTE: Exclude Walmart, cancellation happen only for one item
{
order.OrderStatus = OrderStatusEnumEx.Canceled;
}
//if (order != null && (order.Market == (int) MarketType.Walmart || order.Market == (int)MarketType.WalmartCA))
//{
// if (!order.BatchId.HasValue) //Only when not in batch
// {
// var orderItemLineCount = db.OrderItems.GetByOrderIdAsDto(order.Id).Count();
// if (orderItemLineCount > 1)
// {
// _log.Info("Walmart Order set OnHold, in case it has more then one item line = " + orderItemLineCount);
// order.OnHold = true;
// db.OrderComments.Add(new OrderComment()
// {
// OrderId = order.Id,
// Message = String.Format("[System] Partial email cancellation request, 1 / {0} order lines", orderItemLineCount),
// Type = (int)CommentType.ReturnExchange,
// LinkedEmailId = result.Email.Id,
// CreateDate = _time.GetAppNowTime(),
// UpdateDate = _time.GetAppNowTime(),
// });
// }
// }
//}
if (order != null)
{
comment = "Marked as cancelled + emailed";
db.OrderNotifies.Add(new OrderNotify()
{
OrderId = order.Id,
Status = 1,
Type = (int)OrderNotifyType.CancellationRequest,
Params = itemId,
Message = "Email cancelation request in progress",
CreateDate = _time.GetAppNowTime(),
});
}
}
else
{
var commentText =
"[System] Email cancelation request wasn't processed. Order already shipped.";
if (order.OrderStatus != OrderStatusEnumEx.Shipped)
{
db.OrderNotifies.Add(new OrderNotify()
{
OrderId = order.Id,
Status = 1,
Type = (int)OrderNotifyType.CancellationRequest,
Params = itemId,
Message = "Email cancelation request, order in batch",
CreateDate = _time.GetAppNowTime(),
});
}
else
{
_systemAction.AddAction(db,
SystemActionType.SendEmail,
orderNumber,
new SendEmailInput()
{
EmailType = EmailTypes.RejectOrderCancellationToBuyer,
OrderId = orderNumber,
ReplyToEmail = result.Email.From,
ReplyToSubject = result.Email.Subject,
},
null,
null);
commentText += " Email was sent to customer.";
}
db.OrderComments.Add(new OrderComment()
{
OrderId = order.Id,
Message = commentText,
Type = (int)CommentType.ReturnExchange,
LinkedEmailId = result.Email.Id,
CreateDate = _time.GetAppNowTime(),
UpdateDate = _time.GetAppNowTime(),
});
comment = "Cancellation skipped";
}
db.OrderEmailNotifies.Add(new OrderEmailNotify()
{
OrderNumber = orderNumber,
Type = (int)OrderEmailNotifyType.InputOrderCancelledEmail,
Reason = comment,
CreateDate = _time.GetUtcTime()
});
db.Commit();
}
else
{
_log.Info("Repeated OrderCancellation email, no action");
}
}
else
{
_log.Info("Can't OrderCancellation, no order number!");
}
}
