public void Save()
{
UserSetting _c = UserSetting.GetSettings("RPT");
_c["FID"] = _id.ToString();
_c["FNAME"] = HttpUtility.UrlDecode(_name);
_c["FTYPE"] = _reptype.ToString();
_c["STDT"] = _start.ToString("MM/dd/yyyy HH:mm:ss");
_c["ENDT"] = _end.ToString("MM/dd/yyyy HH:mm:ss");
_c["RANGE"] = ConvertRangeToString(_range);
if (_yaxis == Grouping.Location)
{
_c["SLAYAX"] = Grouping.Location.ToString() + "," + LocationTypeID.ToString();
}
else if (_yaxis == Grouping.Class)
{
_c["SLAYAX"] = Grouping.Class.ToString() + "," + ClassLevel.ToString();
}
else
{
_c["SLAYAX"] = _yaxis.ToString();
}
if (_subyaxis == Grouping.Location)
{
_c["SLASYAX"] = Grouping.Location.ToString() + "," + SubLocationTypeID.ToString();
}
else if (_subyaxis == Grouping.Class)
{
_c["SLASYAX"] = Grouping.Class.ToString() + "," + SubClassLevel.ToString();
}
else
{
_c["SLASYAX"] = _subyaxis.ToString();
}
_c["SLAPRT"] = _priority.ToString();
_c["SLACLS"] = _class.ToString();
_c["SLACTG"] = _creationcategory.ToString();
_c["SLASTG"] = _submissioncat.ToString();
_c["SLARTG"] = _resolutioncat.ToString();
_c["SLALCT"] = _location.ToString();
_c["SLATCH"] = _technician.ToString();
_c["SLASBY"] = _submittedby.ToString();
_c["SLACBY"] = _closedby.ToString();
_c["SLAACC"] = _account.ToString();
_c["SLAACCL"] = _accountLocation.ToString();
_c["SLAACCPL"] = _accountParentLocation.ToString();
_c["TECHTYPE"] = technicianType.ToString();
_c["CALLCENTER"] = handledByCallCenter.ToString();
//tkt #3949: Level Filter added to Ticket Count Report
_c["TICKETLEVEL"] = _ticket_level.ToString();
//tkt #3632: Add Support Groups to Ticket Count Report criteria
_c["SUPPORTGROUP"] = _support_group.ToString();
_c["AGEDAY"] = _age.ToString();
_c["AGERANGE"] = _age_equal.ToString();
_c["ASSETFILTER"] = _asset_filter;
_c["SLAGRAPHWIDTH"] = _sla_graph_width_id.ToString();
_c["SLAGRAPHVIEW"] = _sla_graph_view_id.ToString();
}
public string GetQueryString()
{
string _res = string.Empty;
_res += "&ds=" + HttpUtility.UrlEncode(_start.ToString("MM/dd/yyyy HH:mm:ss"));
_res += "&de=" + HttpUtility.UrlEncode(_end.ToString("MM/dd/yyyy HH:mm:ss"));
_res += "&dr=" + HttpUtility.UrlEncode(ConvertRangeToString(_range));
if (_yaxis == Grouping.Location)
{
_res += "&ya=" + HttpUtility.UrlEncode(Grouping.Location.ToString() + "," + LocationTypeID.ToString());
}
else if (_yaxis == Grouping.Class)
{
_res += "&ya=" + HttpUtility.UrlEncode(Grouping.Class.ToString() + "," + ClassLevel.ToString());
}
else
{
_res += "&ya=" + HttpUtility.UrlEncode(_yaxis.ToString());
}
if (_subyaxis == Grouping.Location)
{
_res += "&sya=" + HttpUtility.UrlEncode(Grouping.Location.ToString() + "," + SubLocationTypeID.ToString());
}
else if (_subyaxis == Grouping.Class)
{
_res += "&sya=" + HttpUtility.UrlEncode(Grouping.Class.ToString() + "," + SubClassLevel.ToString());
}
else
{
_res += "&sya=" + HttpUtility.UrlEncode(_subyaxis.ToString());
}
if (_priority != 0)
{
_res += "&prt=" + _priority.ToString();
}
if (_class != 0)
{
_res += "&cls=" + _class.ToString();
}
if (_creationcategory != 0)
{
_res += "&ctg=" + _creationcategory.ToString();
}
if (_submissioncat != 0)
{
_res += "&stg=" + _submissioncat.ToString();
}
if (_resolutioncat != 0)
{
_res += "&rtg=" + _resolutioncat.ToString();
}
if (_location != 0)
{
_res += "&lct=" + _location.ToString();
}
if (_technician != 0)
{
_res += "&tch=" + _technician.ToString();
}
if (_submittedby != 0)
{
_res += "&sby=" + _submittedby.ToString();
}
if (_closedby != 0)
{
_res += "&cby=" + _closedby.ToString();
}
if (_account != 0)
{
_res += "&acc=" + _account.ToString();
}
if (_accountLocation != 0)
{
_res += "&accl=" + _accountLocation.ToString();
}
if (_accountParentLocation != 0)
{
_res += "&accpl=" + _accountParentLocation.ToString();
}
_res += "&tcht=" + HttpUtility.UrlEncode(technicianType.ToString());
_res += "&hcc=" + HttpUtility.UrlEncode(handledByCallCenter.ToString());
if (_ticket_level != 0)
{
_res += "&lvl=" + _ticket_level.ToString();
}
if (_support_group != 0)
{
_res += "&sg=" + _support_group.ToString();
}
if (_age >= 0)
{
_res += "&age=" + _age.ToString();
}
_res += "&ager=" + HttpUtility.UrlEncode(_age_equal.ToString());
if (_asset_filter.Length > 0)
{
_res += "&ass=" + HttpUtility.UrlEncode(_asset_filter);
}
if (_sla_graph_width_id != 0)
{
_res += "&slaw=" + _sla_graph_width_id.ToString();
}
if (_sla_graph_view_id != 0)
{
_res += "&slag=" + _sla_graph_view_id.ToString();
}
return(_res.TrimStart('&'));
}