public void DeleteConference(string OtherDN)
{
try
{
RequestAgentConference.DeleteFromConference(OtherDN);
}
catch (Exception commonException)
{
logger.Error("Softphone_DeleteConference:" + commonException.ToString());
}
}
public void InitiateConference(string otherDn, string location, KeyValueCollection userData, KeyValueCollection reasons, KeyValueCollection extensions)
{
//Input Validation
CheckException.CheckDialValues(otherDn);
RequestAgentConference.InitiateConference(otherDn, location, userData, reasons, extensions);
if ((Settings.GetInstance().CallControl == "both" ? Settings.GetInstance().ActiveDN : (Settings.GetInstance().CallControl == "acd" ?
Settings.GetInstance().ACDPosition : Settings.GetInstance().ExtensionDN)) != otherDn)
{
HoldingFlagStatus(PhoneFunctions.IntiateConference);
}
}
public void InitiateConference(string number, KeyValueCollection userData)
{
//Input Validation
CheckException.CheckDialValues(number);
RequestAgentConference.InitiateConference(number, userData);
if ((Settings.GetInstance().CallControl == "both" ? Settings.GetInstance().ActiveDN : (Settings.GetInstance().CallControl == "acd" ?
Settings.GetInstance().ACDPosition : Settings.GetInstance().ExtensionDN)) != number)
{
HoldingFlagStatus(PhoneFunctions.IntiateConference);
}
}
public void CompleteConference()
{
RequestAgentConference.CompleteConference();
HoldingFlagStatus(PhoneFunctions.CompleteConference);
}
public void SingleStepConference(string otherDN, string location, KeyValueCollection userData)
{
RequestAgentConference.SingleStepConference(otherDN, location, userData);
}
public void SingleStepConference(string otherDN)
{
RequestAgentConference.SingleStepConference(otherDN);
}
