/// <summary> /// Dials the number. /// </summary> public long DialNumber(INotifyObject _notifyObject) { long QueueID = -1; string sensorInfo = _notifyObject.NotificationData.ToString(); string phoneNumber = _notifyObject.NotifierSettings["PhoneNo"].ToString(); string storePhoneNumber = _notifyObject.NotifierSettings["StorePhoneNo"].ToString(); string voiceMode = _notifyObject.NotifierSettings["CDYNE_VOICEID"].ToString(); string voiceVolume = _notifyObject.NotifierSettings["CDYNE_VOLUME"].ToString(); string voiceLicense = _notifyObject.NotifierSettings["CDYNE_ID"].ToString(); string voiceRetries = _notifyObject.NotifierSettings["CDYNE_RETRIES"].ToString(); LogBook.Write("PhoneNo.: " + _notifyObject.NotifierSettings["PhoneNumber"] + ", Voice Prompt: " + sensorInfo); PhoneNotify notify = new PhoneNotify(); AdvancedNotifyRequest anr = new AdvancedNotifyRequest(); PhoneNotify pn = new PhoneNotify(); anr.CallerIDName = "TempTrak"; anr.CallerIDNumber = storePhoneNumber; //TT registration #, if blank shows as private anr.PhoneNumberToDial = phoneNumber; anr.TextToSay = /*"~\\ActOnFeature(false)~*/ "~\\SetVar(Attempt|1)~ ~\\ActOnDigitPress(false)~ ~\\Label(Menu)~ ~\\AssignDTMF(*|Ack)~ ~\\ActOnDigitPress(true)~ ~\\Beep()~ ~\\PlaySilence(0.1)~" + sensorInfo + " ~\\WaitForDTMF(1)~" + "Press the star key to acknowledge receipt of this alert. Press 1 to repeat this message. ~\\PlaySilence(0.1)~ ~\\WaitForDTMF(10)~ ~\\IncreaseVariable(Attempt|1)~ ~\\GotoIf(Attempt|1|Menu)~ ~\\GotoIf(Attempt|2|Menu)~ ~\\GotoIf(Attempt|3|AttemptEnd)~ ~\\Label(AttemptEnd)~ Good Bye ~\\EndCall()~ ~\\Label(Ack)~ ~\\PlaySilence(0.1)~ Thank you for acknowledging receipt of this alert. ~\\PlaySilence(0.1)~ Log into TempTrak to take corrective action and officially clear alert. ~\\PlaySilence(0.1)~ Good Bye. ~\\EndCall()~"; anr.VoiceID = voiceMode.ToInt(); //store this in config if customer does not like voice anr.UTCScheduledDateTime = DateTime.UtcNow; anr.LicenseKey = voiceLicense; //"54B1B99F-7E7E-40AC-88EB-A91DBE859B82"; //stored in config file for now anr.TryCount = 0; //voiceRetries.ToInt(); //controlled by TT not CDyne anr.NextTryInSeconds = 0; //controlled by TT anr.TTSvolume = Convert.ToByte(voiceVolume); //also store this in config NotifyReturn nr = pn.NotifyPhoneAdvanced(anr); LogBook.Write("Info Passed to Notify Phone Advanced: "); LogBook.Write("CallerIDName: " + anr.CallerIDName); LogBook.Write("CallerIDNumber: " + anr.CallerIDNumber); LogBook.Write("PhoneNumberToDial: " + anr.PhoneNumberToDial); LogBook.Write("TextToSay: " + anr.TextToSay); LogBook.Write("VoiceID: " + anr.VoiceID); LogBook.Write("UTCScheduledDateTime: " + anr.UTCScheduledDateTime); LogBook.Write("LicenseKey: " + anr.LicenseKey); LogBook.Write("NextTryInSeconds: " + anr.NextTryInSeconds); LogBook.Write("TTSVolume: " + anr.TTSvolume); LogBook.Write("Dialed: " + phoneNumber + " ......... "); //final released version will have script uploaded to CDyne so we can say goodbye if user presses key QueueID = nr.QueueID; LogBook.Write("QueueID: " + nr.QueueID + " ......... "); return(QueueID); }
/// <summary> /// Dials the number. /// </summary> public long DialNumber() { LogBook.Write("Dialing the number"); InitCall(); LogBook.Write("InitCall() completed"); LogBook.Write("PhoneNo. : " + phoneNumber + ", Voice Prompt: " + sensorInfo); /* reset previous flags */ isCallConnected = false; IsDone = false; stopVoicePrompt = false; digitReceived = false; Action["CallConnected"] = 0; Action["SilenceDetected"] = 0; notifyComResponse = new NotifyComResponse(); LogBook.Write("Starting to dial " + phoneNumber); PhoneNotify notify = new PhoneNotify(); AdvancedNotifyRequest anr = new AdvancedNotifyRequest(); PhoneNotify pn = new PhoneNotify(); anr.CallerIDName = "TempTrak"; anr.CallerIDNumber = fromNumber; //TT registration # anr.PhoneNumberToDial = phoneNumber; // anr.TextToSay = "This is an important message from your "+_alarmObject.StoreName TempTrak Monitoring System, to alert,,"+personName+",,at <say-as type=\"number:digits\">"+phoneNumber+"</say-as>"+",,that device name,"+deviceName+",probe number,"+probe+", is in violation,,, measuring a value of "+value+" for an elapsed time of "+timeOutOfRange+",,,Press any key to acknowlege this call,, Thank You,,,"; // string promptMessage = @"This is the " + alarmObject.StoreName + " Temp Track voice notification system, , , , There is an alarm with " // + alarmObject.IVR_SensorName + ", , Last Reading was " + SensorValueToTTS(alarmObject.UTID, alarmObject.Probe, alarmObject.SensorType, (decimal)alarmObject.Value, alarmObject.IsCelsius) // + ", , , , press any key to acknowledge. "; anr.TextToSay = "This is the Temp Track voice notification system, , , , There is an alarm with " + deviceName + ", , Last Reading was " + value + ", , , , press any key to acknowledge. "; anr.VoiceID = 6; anr.UTCScheduledDateTime = DateTime.UtcNow; anr.LicenseKey = "54B1B99F-7E7E-40AC-88EB-A91DBE859B82"; //stored in config file for now anr.TryCount = 5; anr.NextTryInSeconds = 30; anr.TTSvolume = 5; NotifyReturn nr = pn.NotifyPhoneAdvanced(anr); //store TransactionID into table where QueueID = -1; QueueID = nr.QueueID; Thread.Sleep(30000); //now query the webservice and update records MachineDetection = nr.MachineDetection; DigitsPressed = nr.DigitsPressed; CallAnswered = nr.CallAnswered; CallComplete = nr.CallComplete; IVRServiceResponseText = nr.ResponseText; Duration = nr.Duration; StartTime = nr.StartTime; EndTime = nr.EndTime; if (DigitsPressed.Length > 0) { notifyComResponse.IsSucceeded = true; notifyComResponse.IsError = false; notifyComResponse.ResponseContent += "\r\n Acknowledgement received, " + DigitsPressed + " pressed."; notifyComResponse.IsSucceeded = true; LogBook.Write("Digit Received"); LogBook.Write("\t" + "Digit: " + DigitsPressed); } else { notifyComResponse.IsSucceeded = false; notifyComResponse.IsError = true; if (MachineDetection == "MACHINE") { notifyComResponse.ResponseContent += "\r\n Answering Machine Detected"; } else if (CallAnswered == false) { notifyComResponse.ResponseContent += "\r\n No Answer"; } else if ((CallAnswered == true) && (DigitsPressed.Length == 0)) { notifyComResponse.ResponseContent += "\r\n Call Answerd, No Digits Pressed"; } } return(QueueID); }
static void Main(string[] args) { if (CommandLineExec(args)) { return; } string userInput; Console.Title = "Cooper Atkins Notification Utility"; WriteLine("Notification Engine Utility Program\n"); WriteLine("(C) Cooper Atkins 2015\n"); bool exitFlag = false; while (true) { Console.Write("\nNotification>"); string[] commandArray = new string[1]; if (args.Length > 0) { commandArray = args; WriteLine("\r\nNotification>" + args[0], false); args = null; } else { userInput = Console.ReadLine(); commandArray = userInput.Split(' '); WriteLine("\r\nNotification>" + userInput, false); } IniHelp iniHelp = new IniHelp(); string settingsXml = string.Empty; string inputYN = ""; switch (commandArray[0].ToLower()) { case "help": DisplayHelp(commandArray[0].ToLower()); break; case "removeprocessall": WriteLine("Are you sure you want to stop all the notification process?(Y/N):"); inputYN = Console.ReadLine(); WriteLine(inputYN, false); if (inputYN.ToUpper() != "Y") { break; } foreach (Process pro in Process.GetProcessesByName("CooperAtkins.NotificationClient.Service")) { try { pro.Kill(); } catch { } } break; case "removeprocess": //if (commandArray.Length <= 2) { // WriteLine("Invalid arguments. Syntax: process [-r] [-s][-a] <processid>\n -r remove \n -s single process or -a all processes"); //} //if (commandArray[1].ToLower() == "-r") WriteLine("Are you sure you want to stop notification process?(Y/N):"); inputYN = Console.ReadLine(); WriteLine(inputYN, false); if (inputYN.ToUpper() != "Y") { break; } int result; if (!int.TryParse(commandArray[1], out result)) { WriteLine("Invalid argument. Enter valid process id."); break; } int pid = Convert.ToInt32(result); foreach (Process pro in Process.GetProcessesByName("CooperAtkins.NotificationClient.Service")) { if (pro.Id == pid) { try { pro.Kill(); } catch { } } } break; case "ping": Send("command ping"); break; case "exit": case "quit": exitFlag = true; break; case "testivr": PhoneNotify notify = new PhoneNotify(); string phoneNumber = ""; if (commandArray.Length == 2) { if (commandArray[1].Length != 10) { WriteLine("Please provide valid phone number.\n"); DisplayHelp(commandArray[0].ToLower()); break; } phoneNumber = commandArray[1].Trim(); } else { WriteLine("Invalid notification command.\n"); DisplayHelp(commandArray[0].ToLower()); } AdvancedNotifyRequest anr = new AdvancedNotifyRequest(); PhoneNotify pn = new PhoneNotify(); anr.CallerIDName = "TempTrak Alert System"; anr.CallerIDNumber = "888-533-6900"; //TT registration # anr.PhoneNumberToDial = phoneNumber; //anr.TextToSay = "This is a test call from TempTrak for,, <say-as type=\"number:digits\">" + phoneNumber + "</say-as>" + ",,,Press the star key to acknowlege this call,, Thank You,,,This is a test call from TempTrak for,, <say-as type=\"number:digits\">" + phoneNumber + "</say-as>" + ",,,Press the star key to acknowlege this call,, Thank You,,,This is a test call from TempTrak for,, <say-as type=\"number:digits\">" + phoneNumber + "</say-as>" + ",,,Press the star key to acknowlege this call,, Thank You,,,"; //anr.TextToSay = /*"~\\ActOnFeature(false)~*/ "~\\SetVar(Attempt|1)~ ~\\ActOnDigitPress(false)~ ~\\Label(Menu)~ ~\\AssignDTMF(*|Ack)~ ~\\ActOnDigitPress(true)~ ~\\Beep()~ ~\\PlaySilence(0.1)~" + sensorInfo + " ~\\WaitForDTMF(1)~" + "Press the star key to acknowledge receipt of this alert. Press 1 to repeat this message. ~\\PlaySilence(0.1)~ ~\\WaitForDTMF(10)~ ~\\IncreaseVariable(Attempt|1)~ ~\\GotoIf(Attempt|1|Menu)~ ~\\GotoIf(Attempt|2|Menu)~ ~\\GotoIf(Attempt|3|AttemptEnd)~ ~\\Label(AttemptEnd)~ Good Bye ~\\EndCall()~ ~\\Label(Ack)~ ~\\PlaySilence(0.1)~ Thank you for acknowledging receipt of this alert. ~\\PlaySilence(0.1)~ Log into TempTrak to take corrective action and officially clear alert. ~\\PlaySilence(0.1)~ Good Bye. ~\\EndCall()~"; string promptMessage = @"This is the Temp Track voice notification system ~\\PlaySilence(0.2)~ There is an alarm with a sensor named " + "Research Specimen Freezer 696" + " ~\\PlaySilence(0.2)~ The Last Reading was " + "-5 degrees C" + " ~\\PlaySilence(0.2)~ Sensor has been operating out of range for ~\\PlaySilence(0.1)~ " + "30 minutes"; anr.TextToSay = /*"~\\ActOnFeature(false)~*/ "~\\SetVar(Attempt|1)~ ~\\ActOnDigitPress(false)~ ~\\Label(Menu)~ ~\\AssignDTMF(*|Ack)~ ~\\ActOnDigitPress(true)~ ~\\Beep()~ ~\\PlaySilence(0.1)~" + promptMessage + " ~\\WaitForDTMF(1)~" + "Press the star key to acknowledge receipt of this alert. Press 1 to repeat this message. ~\\PlaySilence(0.1)~ ~\\WaitForDTMF(10)~ ~\\IncreaseVariable(Attempt|1)~ ~\\GotoIf(Attempt|1|Menu)~ ~\\GotoIf(Attempt|2|Menu)~ ~\\GotoIf(Attempt|3|AttemptEnd)~ ~\\Label(AttemptEnd)~ Good Bye ~\\EndCall()~ ~\\Label(Ack)~ ~\\PlaySilence(0.1)~ Thank you for acknowledging receipt of this alert. ~\\PlaySilence(0.1)~ Log into TempTrak to take corrective action and officially clear alert. ~\\PlaySilence(0.1)~ Good Bye. ~\\EndCall()~"; anr.VoiceID = 6; anr.UTCScheduledDateTime = DateTime.UtcNow; anr.LicenseKey = "b9eec503-0308-46f0-b5f2-01d3ae1182ea"; //stored in config file for now anr.TryCount = 1; anr.NextTryInSeconds = 0; anr.TTSvolume = 5; NotifyReturn nr = pn.NotifyPhoneAdvanced(anr); Console.WriteLine("Call Server Response Text: " + nr.ResponseText); // Console.WriteLine("Call Server Response Code: " + nr.ResponseCode); Console.WriteLine("Call QueueID: " + nr.QueueID); Console.WriteLine("After Call is Complete: type 'getivrstatus " + nr.QueueID + "' to see call results"); for (int f = 0; f < 40; f++) { System.Threading.Thread.Sleep(2000); if (f == 0) { Console.WriteLine(""); } else { Console.Write("- "); } } break; case "getivrstatus": string commandlineInput = commandArray[1].ToString(); long TransactionID = Convert.ToInt64(commandlineInput); PhoneNotify notify2 = new PhoneNotify(); NotifyReturn notifyResult2 = notify2.GetQueueIDStatus(TransactionID); Console.WriteLine(notifyResult2.ResponseText); Console.WriteLine("Ans Machine Detection: " + notifyResult2.MachineDetection); Console.WriteLine("Demo: " + notifyResult2.Demo); Console.WriteLine("Digits Pressed: " + notifyResult2.DigitsPressed); Console.WriteLine("Call Duration: " + notifyResult2.Duration); Console.WriteLine("Call Start Time: " + notifyResult2.StartTime); Console.WriteLine("Call End Time: " + notifyResult2.EndTime); Console.WriteLine("Call QueueID: " + notifyResult2.QueueID); Console.WriteLine("Try Count: " + notifyResult2.TryCount); Console.WriteLine("Text To Say: " + notifyResult2.TextToSay); Console.WriteLine("Call Answered: " + notifyResult2.CallAnswered); Console.WriteLine("Call Complete: " + notifyResult2.CallComplete); if ((notifyResult2.MachineDetection == "MACHINE") || (notifyResult2.DigitsPressed == "")) { string[] commandArray2 = new string[] { "testivr" }; Main(commandArray2); } break; case "report": FileStream logFileStream = File.Create(AppDomain.CurrentDomain.BaseDirectory + "Log.txt"); logFileStream.Write(Encoding.ASCII.GetBytes(DateTime.Now.ToLongDateString() + " " + DateTime.Now.ToLongTimeString() + "\r\n"), 0, (DateTime.Now.ToLongDateString() + " " + DateTime.Now.ToLongTimeString() + "\r\n").Length); logFileStream.Write(Encoding.ASCII.GetBytes(logBuilder.ToString().Replace("\\n", " ")), 0, logBuilder.ToString().Length); logFileStream.Flush(); logFileStream.Close(); logFileStream.Dispose(); logFileStream = null; Process process1 = new Process(); process1.StartInfo = new ProcessStartInfo(AppDomain.CurrentDomain.BaseDirectory + "Log.txt"); process1.Start(); break; case "connect": if (commandArray.Length > 2) { bool flag = ValidateIpPort(commandArray[1].Trim(), commandArray[2].Trim()); if (!flag) { WriteLine("Please provide valid IP Address and port.\n"); break; } _server = commandArray[1].Trim(); _port = Convert.ToInt32(commandArray[2].Trim()); Send("command ping"); localNEObj = null; } else { if (localNEObj == null) { //string notificationInstallationPath = Environment.GetEnvironmentVariable("NotifyServerPath", EnvironmentVariableTarget.Machine); ; LoadLocalNotifyEngine(); } else { WriteLine("Invalid notification command.\n"); DisplayHelp(commandArray[0].ToLower()); } } break; case "clear": case "cls": Console.Clear(); break; case "open": Process process = new Process(); process.StartInfo = new ProcessStartInfo(AppDomain.CurrentDomain.BaseDirectory + "Commands.ini"); process.Start(); break; default: string[] keys = null; if (commandArray[0].ToLower() != "utilitymessageformats") { keys = iniHelp.IniReadKeys(commandArray[0].ToLower()); } if (keys != null) { StringBuilder sb = new StringBuilder(); if (commandArray.Length == 1) { string[] format = GetMessageFormat(commandArray[0].ToLower()); if (!string.IsNullOrEmpty(format[0]) && !string.IsNullOrEmpty(format[1])) { string[] arrayVars = format[1].Split(','); string message = format[0]; for (int i = 0; i < arrayVars.Length; i++) { Console.Write("Enter " + arrayVars[i].Trim() + ":"); message = message.Replace("{" + i.ToString() + "}", Console.ReadLine()); } if (commandArray[0].ToLower() == "remotepopup" || commandArray[0].ToLower() == "serverpopup") { string temp = "00000000"; int strLength = temp.Length - message.Length.ToString().Length; message = temp.Substring(0, strLength) + message.Length + message; sb = new StringBuilder(message); } } else { Console.WriteLine("\nPlease enter message to send (Press ctrl+z to end the message):\n"); string line = string.Empty; do { line = Console.ReadLine(); sb.Append(line); } while (line != null); } } else { sb = new StringBuilder(string.Join(" ", commandArray, 1, commandArray.Length - 1)); } settingsXml = WriteKeyValue(commandArray[0].ToLower(), sb.ToString()); if (settingsXml != null) { if (localNEObj == null) { Send(settingsXml); } else { LocalExecution(settingsXml); } } } else { WriteLine("Invalid notification command. \nPlease use open command to check available commands.\nSyntax: open\n\n"); } break; } if (exitFlag) { break; } } }