public static void QueueDefault(Phone phone)
{
if (!CheckUserCanChangeStatus(phone))
{
return;
}
PhoneAsterisks.SetToDefaultQueue(phone.EmployeeNum);
}
public static void Available(Phone phone)
{
long employeeNum = Security.CurUser.EmployeeNum;
if (Security.CurUser.EmployeeNum != phone.EmployeeNum) //We are on someone else's tile. So Let's do some checks before we assume we can take over this extension.
{
if (phone.ClockStatus == ClockStatusEnum.NeedsHelp)
{
//Allow the specific state where we are changing their status back from NeedsHelp to Available.
//This does not require any security permissions as any tech in can perform this action on behalf of any other tech.
Phones.SetPhoneStatus(ClockStatusEnum.Available, phone.Extension, phone.EmployeeNum); //green
return;
}
//We are on a tile that is not our own
//If another employee is occupying this extension then assume we are trying to change that employee's status back to available.
if (ClockEvents.IsClockedIn(phone.EmployeeNum)) //This tile is taken by an employee who is clocked in.
//Transition the employee back to available.
{
ChangeTileStatus(phone, ClockStatusEnum.Available);
PhoneAsterisks.SetToDefaultQueue(phone.EmployeeNum);
return;
}
if (phone.ClockStatus != ClockStatusEnum.None &&
phone.ClockStatus != ClockStatusEnum.Home)
{
//Another person is still actively using this extension.
MsgBox.Show(langThis, "Cannot take over this extension as it is currently occuppied by someone who is likely on Break or Lunch.");
return;
}
//If another employee is NOT occupying this extension then assume we are trying clock in at this extension.
if (ClockEvents.IsClockedIn(employeeNum)) //We are already clocked in at a different extension.
{
MsgBox.Show(langThis, "You are already clocked in at a different extension. You must clock out of the current extension you are logged into before moving to another extension.");
return;
}
//We got this far so fall through and allow user to clock in.
}
//We go here so all of our checks passed and we may login at this extension
if (!ClockIn()) //Clock in on behalf of yourself
{
return;
}
//Update the Phone tables accordingly.
PhoneEmpDefaults.SetAvailable(phone.Extension, employeeNum);
PhoneAsterisks.SetToDefaultQueue(phone.EmployeeNum);
Phones.SetPhoneStatus(ClockStatusEnum.Available, phone.Extension, employeeNum); //green
}
private void menuItemQueueDefault_Click(object sender, EventArgs e)
{
PhoneAsterisks.SetToDefaultQueue(PhoneList[rowI].EmployeeNum);
}