private void ExecuteLogout(object obj)
{
int count = LogoutReasonCodes.Count();
LogoutReasonCodes.Add(new ScreenPopUpEntity()
{
Name = string.Format("Logout{0}", (count + 1).ToString("00")), Description = LogoutReason, Pop_Label = "Logout " + (count + 1), Type = (int)ScreenOptions.LogoutReasonCodes
});
SetReasonCodeLabel();
LogoutReason = "";
}
private void BindData()
{
try
{
this.SearchPopOptions.Clear();
this.LogoutReasonCodes.Clear();
this.AUXReasonCodes.Clear();
this.WrapupReasoncodes.Clear();
this.Wrapup = "";
this.LogoutReason = "";
this.NotReadyReason = "";
screenpopConfigs = ScreenPopConfigModel.Instance.GetAgentConfigurationByProfile(Int32.Parse(SelectedProfile.Value.ToString()));
this.CanScreenPop = screenpopConfigs.CanScreenPop;
this.AutoRecieve = screenpopConfigs.AutoRecieve;
this.VoiceScreenPop = screenpopConfigs.VoiceScreenPop;
this.ChatScreenPop = screenpopConfigs.ChatScreenPop;
this.IncidentScreenPop = screenpopConfigs.IncidentScreenPop;
this.IsDefaultConfig = screenpopConfigs.IsDefault;
this.IsDontOpen = screenpopConfigs.CanOpen;
this.IsDontOpenIncident = screenpopConfigs.CanOpenIncident;
this.IsDontOpenChat = screenpopConfigs.CanOpenChat;
this.IsWrapup = screenpopConfigs.WrapupReasonEnabled;
this.IsLogout = screenpopConfigs.LogoutReasonEnabled;
this.IsAUXReason = screenpopConfigs.AUXReasonEnabled;
this.PrimaryCTIEngine = screenpopConfigs.PrimaryCTIEngine;
this.SecondaryCTIEngine = screenpopConfigs.SecondaryCTIEngine;
this.IsQueueEnabled = screenpopConfigs.IsQueueEnabled;
this.AutoRecieve = screenpopConfigs.AutoRecieve;
this.Enhanced = screenpopConfigs.IsEnhanced;
if (!IsDontOpen)
{
SelectedWorkSpaceList = WorkSpaceList.FirstOrDefault(p => p.ToString() == screenpopConfigs.DefaultWorkSpace);
}
if (!IsDontOpenChat)
{
SelectedChatWorkSpaceList = WorkSpaceList.FirstOrDefault(p => p.ToString() == screenpopConfigs.ChatDefaultWorkspace);
}
if (!IsDontOpenIncident)
{
SelectedIncidentWorkSpaceList = WorkSpaceList.FirstOrDefault(p => p.ToString() == screenpopConfigs.IncidentDefaultWorkspace);
}
if (screenpopConfigs.ScreenPopOptionsList != null)
{
foreach (ScreenPopOptions opt in screenpopConfigs.ScreenPopOptionsList.Where(opt => opt.Type == (int)ScreenOptions.ScreenSearch))
{
SearchPopOptions.Add(new ScreenPopUpEntity()
{
ID = opt.ID, Pop_Label = opt.Pop_Label, Type = opt.Type, Description = opt.Description, Name = opt.Name
});
}
foreach (ScreenPopOptions opt in screenpopConfigs.ScreenPopOptionsList.Where(opt => opt.Type == (int)ScreenOptions.WrapupReasonCodes))
{
WrapupReasoncodes.Add(new ScreenPopUpEntity()
{
ID = opt.ID, Pop_Label = opt.Pop_Label, Type = opt.Type, Description = opt.Description, Name = opt.Name
});
}
foreach (ScreenPopOptions opt in screenpopConfigs.ScreenPopOptionsList.Where(opt => opt.Type == (int)ScreenOptions.LogoutReasonCodes))
{
LogoutReasonCodes.Add(new ScreenPopUpEntity()
{
ID = opt.ID, Pop_Label = opt.Pop_Label, Type = opt.Type, Description = opt.Description, Name = opt.Name
});
}
foreach (ScreenPopOptions opt in screenpopConfigs.ScreenPopOptionsList.Where(opt => opt.Type == (int)ScreenOptions.AUXReasonCodes))
{
AUXReasonCodes.Add(new ScreenPopUpEntity()
{
ID = opt.ID, Pop_Label = opt.Pop_Label, Type = opt.Type, Description = opt.Description, Name = opt.Name
});
}
}
SetReasonCodeLabel();
}
catch (Exception ex)
{
Logger.Logger.Log.Error("ScreenpopConfigurationViewModel: ", ex);
}
}
