public IssueTypeDS GetIssueCategorys(string agentNumber)
{
//Get issue categories
IssueMgtServiceClient client = null;
IssueTypeDS cats = null;
try {
cats = new IssueTypeDS();
client = new IssueMgtServiceClient();
IssueTypeDS _cats = client.GetIssueCategorys();
if (agentNumber == null)
{
cats.Merge(_cats);
}
else
{
cats.Merge(_cats.IssueTypeTable.Select("Category='Agent/Local'"));
}
client.Close();
}
catch (FaultException fe) { throw new ApplicationException("GetIssueCategorys() service error.", fe); }
catch (TimeoutException te) { client.Abort(); throw new ApplicationException("GetIssueCategorys() timeout error.", te); }
catch (CommunicationException ce) { client.Abort(); throw new ApplicationException("GetIssueCategorys() communication error.", ce); }
return(cats);
}
public IssueTypeDS GetIssueTypes(string issueCategory)
{
//Issue types- all or filtered by category
IssueTypeDS issueTypes = new IssueTypeDS();
try {
DataSet ds = fillDataset(USP_ISSUETYPES, TBL_ISSUETYPES, new object[] { });
if (ds.Tables[TBL_ISSUETYPES].Rows.Count > 0)
{
if (issueCategory != null && issueCategory.Trim().Length > 0)
{
IssueTypeDS _ds = new IssueTypeDS();
_ds.Merge(ds.Tables[TBL_ISSUETYPES].Select("Category='" + issueCategory + "'"));
issueTypes.Merge(_ds);
}
else
{
issueTypes.Merge(ds);
}
}
}
catch (Exception ex) { throw new ApplicationException("Unexpected error while reading issue types.", ex); }
return(issueTypes);
}
