public JsonResult ChangeStatus(ChangeStatusRequestModel changeStatusRequestModel)
{
try
{
var result = _tickets.ChangeTicketStatus(changeStatusRequestModel);
if (result)
{
TicketHistoryHelper ticketHistoryHelper = new TicketHistoryHelper();
TicketHistory ticketHistory = new TicketHistory
{
UserId = Convert.ToInt32(_sessionHandler.UserId),
Message = ticketHistoryHelper.StatusMessage(changeStatusRequestModel.StatusId),
ProcessDate = DateTime.Now,
TicketId = changeStatusRequestModel.TicketId,
StatusId = changeStatusRequestModel.StatusId,
ActivitiesId = Convert.ToInt16(StatusMain.Activities.StatusChanged)
};
_ticketHistory.TicketHistory(ticketHistory);
return(Json(true, JsonRequestBehavior.AllowGet));
}
else
{
return(Json(false, JsonRequestBehavior.AllowGet));
}
}
catch (Exception)
{
throw;
}
}
public JsonResult ProcessChangeAllStatus(string[] ticketlist, short status)
{
try
{
foreach (var ticketid in ticketlist)
{
var changeStatusRequestModel = new ChangeStatusRequestModel
{
TicketId = Convert.ToInt64(ticketid),
StatusId = status
};
var result = _iTickets.ChangeTicketStatus(changeStatusRequestModel);
}
return(Json(new { status = "Success" }, JsonRequestBehavior.AllowGet));
}
catch (Exception)
{
return(Json(new { status = "Fail" }));
}
}