private void buttonLogOut_Click(object sender, EventArgs e)
{
IAgent logoutAgent = null;
int counter = 0;
int selectedIndex = 0;
try
{
foreach (ListViewItem item in listViewAgentsList.SelectedItems)
{
selectedIndex = listViewAgentsList.SelectedIndices[counter++];
Agent agent = (Agent)item.Tag;
if (loginObjectTable.Contains(agent.AgentKey))
{
logoutAgent = (IAgent)loginObjectTable[agent.AgentKey];
logoutAgent.Logoff(enMediaTypes.MediaType_Voice);
agent.Status = "LoggedOUT";
listViewAgentsList.Items[selectedIndex].BackColor = Color.AliceBlue;
listViewAgentsList.Items[selectedIndex].SubItems[2].Text = agent.Status;
loginObjectTable.Remove(agent.AgentKey);
_logger.Info("Logging off agent " + agent.Name);
}
}
}
catch (Exception ex)
{
_logger.Error("Exception in logout" + ex);
}
}
private void Start()
{
SMLogManager.Initialize();
_logger = SMLogManager.GetLogger("trg.sm.si.unify.UnifySimulator.main");
_logger.Info("StartUp Thread started");
dataGridCallDetail.RowPostPaint += new DataGridViewRowPostPaintEventHandler(dataGridCallDetail_RowPostPaint);
loginObjectTable = new Hashtable();
AgentsTimer = new Hashtable();
ConnectToServer();
_logger.Info("Server Connected successfully Connected");
AdminLogon();
_logger.Info("Admin logged in successfully");
_logger.Info("Exitting StartUp Thread");
loadBox.Hide();
}
private void ProcessEvent()
{
while (true)
{
Object baseEvent = eventQueue.Take();
switch (baseEvent)
{
case MediaEvent mediaEvent:
_logger.Info("Unhandled Event from Switch");
ProcessMediaEvent(mediaEvent);
break;
case RoutingEvent routingEvent:
ProcessRoutingEvent(routingEvent);
break;
default:
_logger.Info("Unhandled Event from Switch ");
break;
}
}
}
