/// <summary>
/// Refresh Workspace on form close
/// </summary>
/// <param name="sender"></param>
/// <param name="e"></param>
private void IncidentVinFormClosed(object sender, FormClosedEventArgs e)
{
if (_buildCount != 0)
{
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
}
}
private void SalesReleaseVINSelection_FormClosed(object sender, FormClosedEventArgs e)
{
if (_buildCount != 0)
{
MessageBox.Show("In order to see newly added or removed SRs make sure to refresh workspace report by selecting the SR qty link. ");
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
}
}
/// <summary>
/// Method which is called when Workspace Rule Action "Send_SupplierCredit" is invoked.
/// </summary>
public void SendSupplierCredit()
{
SupplierCreditModel scModel = new SupplierCreditModel();
scModel.GetSupplierCreditInfo(this);
_form.Hide();
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);//save to refresh report
}
private void _recordContext_DataLoaded(object sender, EventArgs e)
{
if (_recordContext != null)
{
//string CompanyID = string.Empty;
var workspace = (_recordContext.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Contact) as IContact);
if (workspace.CustomField != null && workspace.CustomField.Any(z => z.CfId == _CompanyID_CustomField_ID) && !String.IsNullOrEmpty(workspace.CustomField.First(z => z.CfId == _CompanyID_CustomField_ID).ValStr))
{
CompanyID = workspace.CustomField.First(z => z.CfId == _CompanyID_CustomField_ID).ValStr;
}
if (!string.IsNullOrWhiteSpace(CompanyID))
{
if (_attemptedSaveAndClose)
{
bool _error = false;
switch (UpdateStatusHandler.Instance.GetUpdateStatus(CompanyID).updateCustomerStatus)
{
case UpdateStatuses.UpdateStatus.Called:
_error = true;
break;
case UpdateStatuses.UpdateStatus.Failure:
_error = true;
break;
}
switch (UpdateStatusHandler.Instance.GetUpdateStatus(CompanyID).updateOrgStatus)
{
case UpdateStatuses.UpdateStatus.Called:
_error = true;
break;
case UpdateStatuses.UpdateStatus.Failure:
_error = true;
break;
}
switch (UpdateStatusHandler.Instance.GetUpdateStatus(CompanyID).updateSalesStatus)
{
case UpdateStatuses.UpdateStatus.Called:
_error = true;
break;
case UpdateStatuses.UpdateStatus.Failure:
_error = true;
break;
}
if (!_error)
{
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Close);
}
}
}
}
}
/// <summary>
/// Method which is called when any Workspace Rule Action is invoked.
/// </summary>
/// <param name="ActionName">The name of the Workspace Rule Action that was invoked.</param>
public void RuleActionInvoked(string ActionName)
{
string[] pResults;
Decimal calc = 0;
Decimal dAmt = 0;
string amt = "";
try
{
_sClaimRecord = _recordContext.GetWorkspaceRecord(_recordContext.WorkspaceTypeName) as ICustomObject;
string sClaim = _sClaimRecord.Id.ToString();
pResults = _rnConnectService.getCredits(sClaim);
List <string> creds = new List <string>();
switch (ActionName)
{
case "Recovered":
if (pResults != null && pResults.Length > 0)
{
creds = pResults.ToList();
foreach (string c in creds)
{
amt = c.Split('~')[0];
dAmt = Convert.ToDecimal(amt);
calc = calc + dAmt;
}
calc = Math.Round(calc, 2);
}
break;
default:
break;
}
SetFieldValue("recovered_amount", calc.ToString());
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
}
catch (Exception e)
{ MessageBox.Show("error in recovered calculation"); }
}
internal void LoadData()
{
try
{
long ParyId = 0;
string RFC = "";
string RFCCompare = "";
Incident = (IIncident)recordContext.GetWorkspaceRecord(WorkspaceRecordType.Incident);
IList <ICfVal> customAttributes = Incident.CustomField;
foreach (ICfVal custom in customAttributes)
{
if (custom.CfId == 57)
{
ParyId = Convert.ToInt64(custom.ValStr);
}
if (custom.CfId == 59)
{
RFC = String.IsNullOrEmpty(custom.ValStr) ? "" : custom.ValStr;
}
}
if (ParyId != 0)
{
getCustomerData(ParyId);
RFCCompare = GetRFC(ParyId);
}
if (!String.IsNullOrEmpty(RFCCompare))
{
if (RFCCompare != ".")
{
if (RFCCompare.Trim() != RFC.Trim())
{
foreach (ICfVal custom1 in customAttributes)
{
if (custom1.CfId == 59)
{
custom1.ValStr = RFCCompare;
recordContext.ExecuteEditorCommand(EditorCommand.Save);
}
}
}
}
}
}
catch (Exception ex)
{
MessageBox.Show(ex.StackTrace);
}
}
/// <summary>
/// Method which is called when any Workspace Rule Action is invoked.
/// </summary>
/// <param name="ActionName">The name of the Workspace Rule Action that was invoked.</param>
public void RuleActionInvoked(string ActionName)
{
switch (ActionName)
{
case "PopulateContactDetails":
_recordContext.ExecuteEditorCommand(global::RightNow.AddIns.Common.EditorCommand.Save);
PopulateContactDetailsHandler populatecontact = new PopulateContactDetailsHandler(_recordContext);
populatecontact.PopulateContactDetails();
break;
case "WOTypeDuration":
PopulateManualDuration populateDuration = new PopulateManualDuration(_recordContext);
populateDuration.Handler();
break;
default:
break;
}
}
/// <summary>
/// Method which is called when any Workspace Rule Action is invoked.
/// </summary>
/// <param name="ActionName">The name of the Workspace Rule Action that was invoked.</param>
public void RuleActionInvoked(string ActionName)
{
if (_recordContext != null)
{
_incidentRecord = _recordContext.GetWorkspaceRecord(RightNow.AddIns.Common.WorkspaceRecordType.Incident) as IIncident;
if (form.IsDisposed == true)
{
form = new ProgressForm();
}
switch (ActionName)
{
case "singleWarrantyCheck":
form.Show();
SingleWarrantyModel singleWarranty = new SingleWarrantyModel();
singleWarranty.WarrantyCheck(_incidentRecord);
form.Hide();
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
break;
case "massWarrantyCheck":
form.Show();
MultiVinWarrantyModel massWarranty = new MultiVinWarrantyModel();
massWarranty.MultiVinWarrantyCheck(_incidentRecord);
form.Hide();
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
break;
case "selectVIN":
//If existing record
if (_incidentRecord != null && _incidentRecord.ID > 0)
{
selectSR_VIN();
//System.Threading.Thread selectSrVinThread = new System.Threading.Thread(selectSR_VIN);
//selectSrVinThread.Start();
}
//If new then first create the incident and then call function to show SR/VIN form
else
{
_showSRFormAfterSave = true;
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
}
break;
case "orderParts":
form.Show();
PartsOrderModel partsOrder = new PartsOrderModel();
partsOrder.OrderParts(_incidentRecord);
form.Hide();
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
break;
case "populateExpirationDate":
ExpirationDate expdate = new ExpirationDate(_recordContext);
expdate.SetExpirationDate();
break;
case "supplierWarrantyCheck":
// This functionality is taken care in CPM
/*form.Show();
* SupplierWarrantyCheckModel supplierWarranty = new SupplierWarrantyCheckModel();
* supplierWarranty.GetDetails(_incidentRecord,_recordContext);
* form.Hide();*/
//_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
break;
default:
break;
}
}
}
void SaveRepairOrderToServer(decimal sr_id)
{
string logMessage = "Create/Update RO.";
string logNote = "";
_log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
string ro_saved_num;
RepairOrder ro = null;
ro = new RepairOrder();
ro.ServiceRequestID = sr_id;
if (_repairOrderControl.isAddingRO == true)
{
//Create Additional RO
ro.Quantity = Convert.ToDecimal(_repairOrderControl.InputQuantity);
ro.UnitOfMeasure = _repairOrderControl.SelectedUnit;
ro.InventoryItemID = this.currentInventoryItemID;
ro.SerialNumber = this.current_serial_num;
ro.ApprovalRequired = _repairOrderControl.SelectedApprovalRequired;
ro.Currency = "USD";
ro.ResourceID = _ebsDefaultSrOwnerId;
ro.ProblemDescription = _repairOrderControl.InputProblem;
ro.HasValidSerialNumber = "Y";
}
else if (_repairOrderControl.isChangingRO == true)
{
//Edit RO
ro.RepairNumber = _repairOrderControl.changingRONum;
ro.RepairStatus = selected_status;
ro.RepairStatusID = selected_status_id;
ro.StoredRepairStatus = stored_status;
ro.StoredRepairStatusID = stored_status_id;
}
try
{
if (_repairOrderControl.isChangingRO == true)
{
logMessage = "Ready to update Repair Order. SR ID = " + sr_id + "; RO Number = " + ro.RepairLineID;
logNote = "";
_log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
ro_saved_num = ro.Update(_logIncidentId, 0);
}
else
{
logMessage = "Ready to update Repair Order. RO Number = " + ro.RepairLineID;
logNote = "";
_log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
ro_saved_num = ro.Create(_logIncidentId, 0);
}
}
catch (Exception ex)
{
string message = ex.Message;
MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
logMessage = "Error in creating/updating Repair Order.Error Message: " + ex.Message;
logNote = "";
_log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
return;
}
if (ro_saved_num == "-1")
{
//Cannot change status between statuses
string message = ro.ErrorMessage;
MessageBox.Show(message, "Notice", MessageBoxButtons.OK, MessageBoxIcon.Information);
logMessage = "Error in creating/updating RepairOrder. " + message;
_log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage);
return;
}
else if (String.IsNullOrEmpty(ro_saved_num))
{
string message = "There has been an error communicating with EBS. Please check log for detail.";
MessageBox.Show(message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error);
logMessage = "Error in creating/updating RepairOrder. Response's error message: " + ro.ErrorMessage;
logNote = "";
_log.ErrorLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
return;
}
else
{
// Save successfully
logMessage = "Creating/updating Repair Order successfully. RO Num = " + ro.RepairLineID;
logNote = "";
_log.DebugLog(incidentId: _logIncidentId, logMessage: logMessage, logNote: logNote);
_repairOrderControl.previousRONum = ro_saved_num;
if (!isEnabledEditing)
{
string message = "Repair Order has been created in EBS. Do you want to refresh current Repair Order List?";
DialogResult result = MessageBox.Show(message, "Notice", MessageBoxButtons.YesNo, MessageBoxIcon.Information);
if (result == DialogResult.Yes)
{
_recordContext.TriggerNamedEvent("CancelCreatingRO");
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Refresh);
}
}
}
}
/// <summary>
/// To get Parts details and Call Webservice
/// </summary>
public void ProcessSelectedRowInfo()
{
POEHEADERREC partsHeaderRecord = new POEHEADERREC();
RightNowConnectService _rnConnectService = RightNowConnectService.GetService();
/*Get Work Order Info*/
//Get ship set from Current Reported Incident
string shipSet = _rnConnectService.GetCOFieldValue("ship_set", _workOrder);
//Get Num of VIN for which this order will be placed
int numOfVIN = 1;//will always be one
string orderTypeId = _rnConnectService.GetCOFieldValue("Order_Type", _workOrderExtra);
if (orderTypeId == String.Empty)
{
form.Hide();
MessageBox.Show("Order Type is empty");
return;
}
partsHeaderRecord.ORDER_TYPE = _rnConnectService.GetOrderTypeName(Convert.ToInt32(orderTypeId));
string shipToId = _rnConnectService.GetCOFieldValue("Ship_To_Site", _workOrder);
if (shipToId == String.Empty)
{
form.Hide();
MessageBox.Show("Ship to Site is empty");
return;
}
partsHeaderRecord.SHIP_TO_ORG_ID = Convert.ToInt32(_rnConnectService.GetEbsID(Convert.ToInt32(shipToId)));
string shipDate = _rnConnectService.GetCOFieldValue("requested_ship_date", _workOrder);
if (shipDate == String.Empty)
{
shipDate = DateTime.Today.ToString();//set to today's date
}
partsHeaderRecord.SHIP_DATE = Convert.ToDateTime(shipDate).ToString("dd-MMM-yyyy");
string dcID = _rnConnectService.GetCOFieldValue("Distribution_center", _workOrderExtra);
if (dcID == String.Empty)
{
form.Hide();
MessageBox.Show("Distribution Center is empty");
return;
}
partsHeaderRecord.WAREHOUSE_ORG = _rnConnectService.GetDistributionCenterIDName(Convert.ToInt32(dcID));
string Organization = _rnConnectService.GetCOFieldValue("Organization", _workOrder);
partsHeaderRecord.CUSTOMER_ID = Convert.ToInt32(_rnConnectService.GetCustomerEbsID(Convert.ToInt32(Organization)));
string incVinID = _rnConnectService.GetCOFieldValue("Incident_VIN_ID", _workOrder);
partsHeaderRecord.CLAIM_NUMBER = _rnConnectService.GetRefNum(Convert.ToInt32(incVinID));
partsHeaderRecord.PROJECT_NUMBER = _rnConnectService.GetCOFieldValue("Project_Number", _workOrder);
// partsHeaderRecord.RETROFIT_NUMBER = _rnConnectService.GetCOFieldValue("retrofit_number", _workOrder);
partsHeaderRecord.CUST_PO_NUMBER = _rnConnectService.GetCOFieldValue("PO_Number", _workOrder);//
partsHeaderRecord.SHIPPING_INSTRUCTIONS = _rnConnectService.GetCOFieldValue("Shipping_Instruction", _workOrder);
List <OELINEREC> lineRecords = new List <OELINEREC>();
//Loop over each selected parts that user wants to order
//Get required info needed for EBS web-service
foreach (IReportRow row in _selectedRows)
{
OELINEREC lineRecord = new OELINEREC();
IList <IReportCell> cells = row.Cells;
foreach (IReportCell cell in cells)
{
if (cell.Name == "Part ID")
{
//Create PartsOrder record first as EBS web-service need PartsOrder ID
lineRecord.ORDERED_ID = _rnConnectService.CreatePartsOrder(Convert.ToInt32(cell.Value));//Pass parts Order ID
}
if (cell.Name == "Part #")
{
lineRecord.ORDERED_ITEM = cell.Value;
}
if (cell.Name == "Qty")
{
lineRecord.ORDERED_QUANTITY = Convert.ToDouble(Math.Round(Convert.ToDecimal(cell.Value), 2).ToString()) * numOfVIN;//get total qyantity
}
if (cell.Name == "Source Type")
{
lineRecord.SOURCE_TYPE = cell.Value;
}
}
lineRecord.SHIP_SET = shipSet;
lineRecords.Add(lineRecord);
}
//Call PartsRequired Model to send parts info to EBS
PartsRequiredModel partsRequired = new PartsRequiredModel(_recordContext);
partsRequired.GetDetails(lineRecords, _workOrder, partsHeaderRecord, Convert.ToInt32(shipToId));
form.Hide();
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
}
/// <summary>
/// To get Parts details and Call Webservice
/// </summary>
public void ProcessSelectedRowInfo()
{
POEHEADERREC partsHeaderRecord = new POEHEADERREC();
RightNowConnectService _rnConnectService = RightNowConnectService.GetService();
/*Get Reported Incident Info*/
//Get Incident Type
string incType = _rnConnectService.getIncidentField("c", "Incident Type", _incidentRecord);
//Get ship set from Current Reported Incident
string shipSet = _rnConnectService.getIncidentField("CO", "ship_set", _incidentRecord);
//Get Num of VIN for which this order will be placed
string numOfVINInString = _rnConnectService.getIncidentField("CO", "no_of_vins", _incidentRecord);
if (numOfVINInString == String.Empty)
{
if (incType == "30") //case of claim type
{
numOfVINInString = "1"; //set it to 1
}
else
{
form.Hide();
MessageBox.Show("Number Of VIN is empty");
return;
}
}
int numOfVIN = Convert.ToInt32(numOfVINInString);
string orderTypeId = _rnConnectService.getIncidentField("CO", "order_type", _incidentRecord);
if (orderTypeId == String.Empty)
{
form.Hide();
MessageBox.Show("Order Type is empty");
return;
}
partsHeaderRecord.ORDER_TYPE = _rnConnectService.GetOrderTypeName(Convert.ToInt32(orderTypeId));
string shipToId = _rnConnectService.getIncidentField("CO", "Ship_to_site", _incidentRecord);
if (shipToId == String.Empty)
{
form.Hide();
MessageBox.Show("Ship to Site is empty");
return;
}
partsHeaderRecord.SHIP_TO_ORG_ID = Convert.ToInt32(_rnConnectService.GetEbsID(Convert.ToInt32(shipToId)));
string shipDate = _rnConnectService.getIncidentField("CO", "requested_ship_date", _incidentRecord);
if (shipDate == String.Empty)
{
if (incType == "30") //case of claim
{
shipDate = DateTime.Today.ToString(); //set to today's date
}
else
{
form.Hide();
MessageBox.Show("Requested Ship Date is empty");
return;
}
}
partsHeaderRecord.SHIP_DATE = Convert.ToDateTime(shipDate).ToString("dd-MMM-yyyy");
string dcID = _rnConnectService.GetIncidentExtraFieldValue("Distribution_center", _incidentExtra);
if (dcID == String.Empty)
{
form.Hide();
MessageBox.Show("Distribution Center is empty");
return;
}
partsHeaderRecord.WAREHOUSE_ORG = _rnConnectService.GetDistributionCenterIDName(Convert.ToInt32(dcID));
partsHeaderRecord.CUSTOMER_ID = Convert.ToInt32(_rnConnectService.GetCustomerEbsID((int)_incidentRecord.OrgID));
partsHeaderRecord.CLAIM_NUMBER = _incidentRecord.RefNo;
partsHeaderRecord.PROJECT_NUMBER = _rnConnectService.getIncidentField("CO", "project_number", _incidentRecord);
partsHeaderRecord.RETROFIT_NUMBER = _rnConnectService.getIncidentField("CO", "retrofit_number", _incidentRecord);
partsHeaderRecord.CUST_PO_NUMBER = _rnConnectService.getIncidentField("CO", "PO_Number", _incidentRecord);
partsHeaderRecord.SHIPPING_INSTRUCTIONS = _rnConnectService.getIncidentField("CO", "shipping_instructions", _incidentRecord);
string partOdrInstrIDString = _rnConnectService.getIncidentField("CO", "PartOrderInstruction_ID", _incidentRecord);
int partOdrInstrID = 0;//default case where we won't have partsorderinstruction
if (partOdrInstrIDString != String.Empty)
{
partOdrInstrID = Convert.ToInt32(partOdrInstrIDString);
}
//List<int> partsIDOrdered = new List<int>();
List <OELINEREC> lineRecords = new List <OELINEREC>();
//Loop over each selected parts that user wants to order
//Get required info needed for EBS web-service
double oq = 0.00;
foreach (IReportRow row in _selectedRows)
{
OELINEREC lineRecord = new OELINEREC();
IList <IReportCell> cells = row.Cells;
foreach (IReportCell cell in cells)
{
if (cell.Name == "Part ID")
{
//Create PartsOrder record first as EBS web-service need PartsOrder ID
lineRecord.ORDERED_ID = _rnConnectService.CreatePartsOrder(Convert.ToInt32(cell.Value));//Pass parts Order ID
}
if (cell.Name == "Part #")
{
lineRecord.ORDERED_ITEM = cell.Value;
}
if (cell.Name == "Qty")
{
oq = Convert.ToDouble(Math.Round(Convert.ToDecimal(cell.Value), 2).ToString()) * numOfVIN;
lineRecord.ORDERED_QUANTITY = Math.Round(oq, 2);//get total qyantity
}
if (cell.Name == "Source Type")
{
lineRecord.SOURCE_TYPE = cell.Value;
}
}
lineRecord.SHIP_SET = shipSet;
lineRecords.Add(lineRecord);
}
//Call PartsRequired Model to send parts info to EBS
PartsRequiredModel partsRequired = new PartsRequiredModel(_recordContext);
partsRequired.GetDetails(lineRecords, _incidentRecord, numOfVIN, partsHeaderRecord, Convert.ToInt32(shipToId), partOdrInstrID);
form.Hide();
_recordContext.ExecuteEditorCommand(RightNow.AddIns.Common.EditorCommand.Save);
}