public HealthPlanCallQueueCriteriaEditModel GetCriteriaEditModel(long criteriaId = 0)
{
bool isTeamAssignment = false;
IEnumerable <HealthPlanCriteriaAssignment> criteriaAssignments = null;
IEnumerable <HealthPlanCriteriaTeamAssignment> teamAssignments = null;
if (criteriaId <= 0)
{
var defaultLanguageForConfirmation = _languageRepository.GetByName(DefaultLanguageForConfirmation);
var emptyModel = new HealthPlanCallQueueCriteriaEditModel();
if (defaultLanguageForConfirmation != null)
{
emptyModel.LanguageId = defaultLanguageForConfirmation.Id;
}
return(emptyModel);
}
var criteria = _healthPlanCallQueueCriteriaRepository.GetById(criteriaId);
var callQueue = _callQueueRepository.GetById(criteria.CallQueueId);
var model = _healthPlanCallQueueCriteriaEditModelFactory.DomainToModel(criteria);
criteriaAssignments = _healthPlanCriteriaAssignmentRepository.GetByCriteriaId(model.Id);
if (!criteriaAssignments.Any())
{
teamAssignments = _healthPlanCriteriaTeamAssignmentRepository.GetTeamAssignments(model.Id);
isTeamAssignment = teamAssignments.Any();
}
if (!isTeamAssignment)
{
var callQueueAssignmentEditModel = new List <CallQueueAssignmentEditModel>();
if (criteriaAssignments != null && criteriaAssignments.Any())
{
var assignedToIds = criteriaAssignments.Select(x => x.AssignedToOrgRoleUserId).ToArray();
var nameIdPairs = _organizationRoleUserRepository.GetNameIdPairofUsers(assignedToIds);
foreach (var assignedTo in assignedToIds)
{
var criteriaAssignment = criteriaAssignments.First(x => x.AssignedToOrgRoleUserId == assignedTo);
callQueueAssignmentEditModel.Add(new CallQueueAssignmentEditModel
{
Name = nameIdPairs.First(x => x.FirstValue == assignedTo).SecondValue,
AssignedOrgRoleUserId = assignedTo,
StartDate = criteriaAssignment.StartDate,
EndDate = criteriaAssignment.EndDate
});
}
}
model.Assignments = callQueueAssignmentEditModel;
model.CallCenterTeamAssignments = null;
model.IsTeamAssignment = false;
}
else
{
var teamAssignmentEditModel = new List <HealthPlanCriteriaTeamAssignmentEditModel>();
var idnamePairOfTeams = _callCenterTeamRepository.GetIdNamePairOfTeams(teamAssignments.Select(x => x.TeamId).ToArray());
foreach (var healthPlanCriteriaTeamAssignment in teamAssignments)
{
var idnamePairOfTeam = idnamePairOfTeams.FirstOrDefault(x => x.FirstValue == healthPlanCriteriaTeamAssignment.TeamId);
if (idnamePairOfTeam == null)
{
continue;
}
var assignmentEditModel = new HealthPlanCriteriaTeamAssignmentEditModel
{
TeamId = healthPlanCriteriaTeamAssignment.TeamId,
Name = idnamePairOfTeam.SecondValue,
StartDate = healthPlanCriteriaTeamAssignment.StartDate,
EndDate = healthPlanCriteriaTeamAssignment.EndDate
};
teamAssignmentEditModel.Add(assignmentEditModel);
}
model.CallCenterTeamAssignments = teamAssignmentEditModel;
model.Assignments = null;
model.IsTeamAssignment = true;
}
model.CallQueue = callQueue.Category;
model.CallQueueId = callQueue.Id;
if (callQueue.Category == HealthPlanCallQueueCategory.MailRound)
{
//var healthPlanCallQueueCriterias = _healthPlanCallQueueCriteriaRepository.GetCriteriaByHealthPlanCallQueue(model.HealthPlanId, HealthPlanCallQueueCategory.MailRound);
var healthPlanCallQueueCriteria = _healthPlanCallQueueCriteriaRepository.GetById(criteriaId);
//var campaigns = _campaignRepository.GetByIds(healthPlanCallQueueCriterias.Where(x => x.CampaignId.HasValue).Select(x => x.CampaignId.Value));
//var campaignIds = new List<long>();
//campaignIds.Add(healthPlanCallQueueCriteria.CampaignId.Value);
//foreach (var campaign in campaigns)
//{
// campaignIds.Add(campaign.Id);
//}
//model.Campaigns = campaignIds;
var campaignDirectMailDates = new List <CampaignDirectMailDatesEditModel>();
var directMailDates = _healthPlanCriteriaDirectMailService.GetDirectMailDateEditModel(criteriaId);
campaignDirectMailDates.Add(new CampaignDirectMailDatesEditModel
{
CampaignId = healthPlanCallQueueCriteria.CampaignId.Value,
DirectMailDateActivities = directMailDates
});
model.CampaignDirectMailDates = campaignDirectMailDates;
}
return(model);
}
public ActionResult Edit(HealthPlanCallQueueCriteriaEditModel model)
{
try
{
if (!ModelState.IsValid)
{
return(View(model));
}
else
{
//if ((model.Assignments == null && model.CallCenterTeamAssignments == null)
// ||
// ((model.Assignments != null && !model.Assignments.Any()) && (model.CallCenterTeamAssignments != null && !model.CallCenterTeamAssignments.Any())))
//{
// model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Assignment must exist");
// return View(model);
//}
var healthPlanCriteria = _healthPlanCallQueueCriteriaRepository.GetCriteriaByHealthPlanCallQueue(model.HealthPlanId, model.CallQueue);
if (!string.IsNullOrWhiteSpace(model.CriteriaName))
{
model.CriteriaName = model.CriteriaName.Trim();
var currentCriteria = healthPlanCriteria.FirstOrDefault(x => x.Id == model.Id);
//if we are Modifying Criteria Name then check for Uniqueness
if (currentCriteria.CriteriaName.ToLower() != model.CriteriaName.ToLower())
{
var criteriaNameList = _healthPlanCallQueueCriteriaRepository.GetAllHealthPlanCallQueueCriteriaNames();
if (criteriaNameList.Any(x => x.ToLower() == model.CriteriaName.ToLower()))
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Name already exists");
return(View(model));
}
}
if (model.CallQueue == HealthPlanCallQueueCategory.AppointmentConfirmation && currentCriteria.LanguageId != model.LanguageId)
{
var healthPlanCallQueueCriteria = _healthPlanCallQueueCriteriaRepository.GetQueueCriteriaForQueueByLanguage(model.CallQueue, model.HealthPlanId, model.LanguageId);
if (healthPlanCallQueueCriteria != null)
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Criteria already exists for selected language.");
return(View(model));
}
}
}
bool isCriteriaExist = CheckHealthPlanCallQueueCriteriaAlreadyExists(model, healthPlanCriteria);
if (isCriteriaExist)
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Criteria for same healthplan and call queue exist");
return(View(model));
}
else
{
var criteria = healthPlanCriteria.First(x => x.Id == model.Id);
var isCriteriaSameAsPervious = IsCriteriaIsSameAsPerious(model, criteria);
if (isCriteriaSameAsPervious)
{
isCriteriaSameAsPervious = CheckCustomerDataHasBeenUploaded(criteria);
}
//check if user has changed mode of assignment (agent assignment or team assignment)
var isTeamAssignmentOld = _healthPlanCriteriaTeamAssignmentRepository.GetTeamAssignments(criteria.Id).Any();
var isAgentAssignmentOld = _healthPlanCriteriaAssignmentRepository.GetByCriteriaId(criteria.Id).Any();
if (model.IsTeamAssignment && isAgentAssignmentOld) //delete old agent assignments
{
_healthPlanCriteriaAssignmentRepository.DeleteByCriteriaId(criteria.Id);
}
else if (!model.IsTeamAssignment && isTeamAssignmentOld) //delete old team assignments
{
_healthPlanCriteriaTeamAssignmentRepository.DeleteAssignmentsForCriteria(criteria.Id);
}
else if (model.IsTeamAssignment && isTeamAssignmentOld && model.CallCenterTeamAssignments.IsNullOrEmpty())
{
_healthPlanCriteriaTeamAssignmentRepository.DeleteAssignmentsForCriteria(criteria.Id);
}
else if (!model.IsTeamAssignment && isAgentAssignmentOld && model.Assignments.IsNullOrEmpty())
{
_healthPlanCriteriaAssignmentRepository.DeleteByCriteriaId(criteria.Id);
}
_healthPlanCallQueueCriteriaService.SaveHealthPlanCallQueueCriteria(model, _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId, isCriteriaSameAsPervious);
if (model.IsCriteriaSameAsPervious)
{
model.FeedbackMessage = FeedbackMessageModel.CreateSuccessMessage("Criteria Updated");
return(View(model));
}
else
{
return(RedirectToAction("Edit", new { criteriaId = model.Id, isSuccessfull = true }));
}
}
}
}
catch (Exception ex)
{
model.FeedbackMessage = FeedbackMessageModel.CreateFailureMessage("System Error:" + ex.Message);
return(View(model));
}
}
