public EventBasicInfoListModel GetEventBasicInfoForCallQueue(FillEventsCallQueueFilter filter, int pageSize, out int totalRecords)
{
var criteria = _healthPlanCallQueueCriteriaService.GetSystemGeneratedCallQueueCriteria(filter.CallQueueId, filter.HealthPlanId, filter.AssignedToOrgRoleUserId, 0, filter.CriteriaId);
if (criteria != null && criteria.IsQueueGenerated == false)
{
throw new Exception("Please wait for 10 minutes(max) after you have changed the criteria so that the queue is regenerated.");
}
var events = _eventRepository.GetHealthPlanEventsForCallQueue(filter, criteria.Id);
if (events == null || !events.Any())
{
totalRecords = 0;
return(null);
}
var endDate = DateTime.Today.AddDays(criteria.NoOfDays);
events = events.Where(x => x.EventDate.Date <= endDate.Date);
var outboundCallQueueFilter = new OutboundCallQueueFilter
{
CallQueueId = criteria.CallQueueId,
CriteriaId = criteria.Id,
HealthPlanId = criteria.HealthPlanId ?? 0,
Radius = 25,
GmsAccountIds = _settings.GmsAccountIds
};
_healthPlanOutboundCallQueueService.GetAccountCallQueueSettingForCallQueue(outboundCallQueueFilter);
var eventIdsWithCustomers = _callQueueCustomerRepository.GetHealthPlanEventsForCriteria(outboundCallQueueFilter);
events = events.Where(x => (eventIdsWithCustomers.IsNullOrEmpty() || eventIdsWithCustomers.Contains(x.Id)));
events = _fillEventsCallQueueHelper.GetAllTheEventFilledUnderPecentage(events, criteria.Percentage);
totalRecords = events.Count();
events = events.OrderBy(ev => ev.EventDate).Skip((filter.PageNumber - 1) * pageSize).Take(pageSize);
var eventList = _eventCallQueueHelper.EventBasicInfoListForCallQueue(events);
return(eventList);
}
public ListModelBase <HourlyOutreachCallReportModel, HourlyOutreachCallReportModelFilter> GetOutreachCallReport(int pageNumber, int pageSize, ModelFilterBase filter, out int totalRecords)
{
var calls = _callCenterCallRepository.GetOutreachCallQueueCustomer(filter as OutreachCallReportModelFilter, pageNumber, pageSize, out totalRecords);
if (calls == null || !calls.Any())
{
return(null);
}
var customerIds = calls.Select(c => c.CalledCustomerId).ToArray();
var customerEligibilities = _customerEligibilityRepository.GetCustomerEligibilityByCustomerIdsAndYear(customerIds, DateTime.Today.Year);
if (customerEligibilities.IsNullOrEmpty())
{
customerEligibilities = new List <CustomerEligibility>();
}
var callQueueIds = calls.Where(x => x.CallQueueId.HasValue).Select(x => x.CallQueueId.Value).ToArray();
var callQueues = _callQueueRepository.GetByIds(callQueueIds, false, true);
var customers = _customerRepository.GetCustomers(customerIds);
var customerTags = _corporateCustomerCustomTagRepository.GetByCustomerIds(customerIds);
var eventIds = calls.Where(x => x.EventId > 0).Select(x => x.EventId);
var events = _eventRepository.GetEventswithPodbyIds(eventIds);
var organisationRoleIds = calls.Select(c => c.CreatedByOrgRoleUserId).ToArray();
var callIds = calls.Select(c => c.Id).ToArray();
EventBasicInfoListModel eventBasicInfoListModel = null;
List <EventCustomer> eventCusomters = null;
List <Appointment> appointments = null;
IEnumerable <OrderedPair <long, string> > registeredbyAgentNameIdPair = null;
if (events != null)
{
eventBasicInfoListModel = _eventBasicInfoListHelper.EventBasicInfoListForCallQueue(events);
}
if (events != null && !customerIds.IsNullOrEmpty())
{
eventCusomters = _eventCustomerRepository.GetByCustomerIds(customerIds).Where(s => eventIds.Contains(s.EventId)).ToList();
}
if (!eventCusomters.IsNullOrEmpty())
{
var appointmentIds = eventCusomters.Where(x => x.AppointmentId.HasValue).Select(x => x.AppointmentId.Value);
appointments = _appointmentRepository.GetByIds(appointmentIds).ToList();
}
if (organisationRoleIds != null && !organisationRoleIds.IsNullOrEmpty())
{
registeredbyAgentNameIdPair = _organizationRoleUserRepository.GetNameIdPairofUsers(organisationRoleIds).ToArray();
}
var dispositionNotes = _callCenterNotesRepository.GetByCallIds(callIds.ToArray());
var orderedPairsCustomersShippingDetails = _shippingDetailRepository.GetShippingDetailsIdCustomerId(customerIds);
var customersShippingDetails = _shippingDetailRepository.GetShippingDetailsForCustomerIds(customerIds);
var customerShippingAddressIds = customersShippingDetails.Select(x => x.ShippingAddress.Id).ToList();
var customerAddress = _addressRepository.GetAddresses(customerShippingAddressIds);
return(_outreachCallReportListModelFactory.CreateHourlyModel(customers, customerTags, calls, eventCusomters, eventBasicInfoListModel, appointments, registeredbyAgentNameIdPair, dispositionNotes, orderedPairsCustomersShippingDetails,
customersShippingDetails, customerAddress, callQueues, customerEligibilities));
}