public static IncidentInfo CreateMapping(int EMailMessageId) { // Load Message Info EMailMessageInfo mi = EMailMessageInfo.Load(EMailMessageId); // Load Emal Box EMailRouterPop3Box emailBox = EMailRouterPop3Box.Load(mi.EMailRouterPop3BoxId); // Load Mapping Handler By EMail Box IEMailIncidentMapping mappingHandler = EMailIncidentMappingHandler.LoadHandler(emailBox.Settings.SelectedHandlerId); // Mapping return(mappingHandler.Create(emailBox, EMailMessage.GetPop3Message(EMailMessageId))); }
/// <summary> /// Creates the new incident. /// </summary> /// <param name="EMailMessageId">The E mail message id.</param> /// <param name="emailBox">The email box.</param> /// <param name="msg">The MSG.</param> /// <returns></returns> public static int CreateNewIncident(int EMailMessageId, EMailRouterPop3Box emailBox, Pop3Message msg) { IEMailIncidentMapping mappingHandler = EMailIncidentMappingHandler.LoadHandler(emailBox.Settings.SelectedHandlerId); // Step. Mapping IncidentInfo incidentInfo = mappingHandler.Create(emailBox, msg); // Set Creator UserLight prevUser = LogOnCreator(incidentInfo.CreatorId, msg); incidentInfo.CreatorId = Security.CurrentUser.UserID; // Step. Evaluate IncidentBox IncidentBox incidentBox = null; if (incidentInfo.IncidentBoxId != -1) { incidentBox = IncidentBox.Load(incidentInfo.IncidentBoxId); } else { incidentBox = IncidentBoxRule.Evaluate(incidentInfo); } // Step. Create Incident int IncidentId = Incident.CreateFromEmail(incidentInfo.Title, incidentInfo.Description, incidentInfo.ProjectId, incidentInfo.TypeId, incidentInfo.PriorityId, incidentInfo.SeverityId, incidentBox.Document.GeneralBlock.TaskTime, incidentBox.Document.GeneralBlock.ExpectedDuration, incidentBox.Document.GeneralBlock.ExpectedResponseTime, incidentBox.Document.GeneralBlock.ExpectedAssignTime, incidentInfo.GeneralCategories, incidentInfo.IncidentCategories, incidentBox.IncidentBoxId, EMailMessageId, incidentInfo.OrgUid, incidentInfo.ContactUid); return(IncidentId); }
/// <summary> /// Checks the specified email box. /// </summary> /// <param name="emailBox">The email box.</param> /// <param name="message">The message.</param> /// <returns></returns> public static EMailMessageAntiSpamRuleRusult Check(EMailRouterPop3Box emailBox, Pop3Message message) { // 2007-01-09: Check Empty From and Sender if (message.Sender == null && message.From == null || message.To == null) { return(EMailMessageAntiSpamRuleRusult.Deny); } EMailMessageAntiSpamRule[] antiSpamRules = EMailMessageAntiSpamRule.List(); // Load Rules //EMailMessageAntiSpamRule[] antiSpamRules = _antiSpamRules; // Check Rules foreach (EMailMessageAntiSpamRule rule in antiSpamRules) { if (((EMailMessageAntiSpamRuleType)rule.RuleType) != EMailMessageAntiSpamRuleType.Service) { string KeyValue = GetStringFromEmailByKey(message, rule.Key); if (KeyValue != null) { switch ((EMailMessageAntiSpamRuleType)rule.RuleType) { case EMailMessageAntiSpamRuleType.Contains: foreach (string ContainsSubStr in rule.Value.Split(';')) { string TrimContainsSubStr = ContainsSubStr.Trim(); if (TrimContainsSubStr != string.Empty) { if (TrimContainsSubStr.IndexOfAny(new char[] { '*', '?' }) != -1) { if (Pattern.Match(KeyValue, TrimContainsSubStr)) { return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny); } } else { if (KeyValue.IndexOf(TrimContainsSubStr) != -1) { return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny); } } } } break; case EMailMessageAntiSpamRuleType.IsEqual: if (string.Compare(KeyValue, rule.Value, true) == 0) { return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny); } break; case EMailMessageAntiSpamRuleType.RegexMatch: Match match = Regex.Match(KeyValue, rule.Value); if ((match.Success && (match.Index == 0)) && (match.Length == KeyValue.Length)) { return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny); } break; } } } else { string FromEmail = EMailMessage.GetSenderEmail(message); switch (rule.Key) { case BlackListServiceName: if (BlackListItem.Contains(FromEmail)) { return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny); } break; case WhiteListServiceName: if (WhiteListItem.Contains(FromEmail)) { return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny); } break; case TicketServiceName: if (message.Subject != null && TicketUidUtil.LoadFromString(message.Subject) != string.Empty) { return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny); } break; case IncidentBoxRulesServiceName: // Step 1. Get Incident Info IEMailIncidentMapping mappingHandler = EMailIncidentMappingHandler.LoadHandler(emailBox.Settings.SelectedHandlerId); IncidentInfo incidentInfo = mappingHandler.Create(emailBox, message); // Step 2. Evaluate IncidentBoxRules IncidentBox box = IncidentBoxRule.Evaluate(incidentInfo, false); if (box != null) { return(rule.Accept ? EMailMessageAntiSpamRuleRusult.Accept : EMailMessageAntiSpamRuleRusult.Deny); } break; } } } return(EMailMessageAntiSpamRuleRusult.Pending); }