public async Task <string> List(Dictionary <string, string> parameters = null)
{
string uri = "tickets";
string paramString = "";
if (parameters != null && parameters.Count > 0)
{
foreach (var keyValuePair in parameters)
{
if (paramString.Length == 0)
{
paramString += "?";
}
else
{
paramString += "&";
}
paramString += string.Format("{0}={1}", keyValuePair.Key, HttpUtility.UrlEncode(keyValuePair.Value));
}
}
if (paramString.Length > 0)
{
uri += paramString;
}
return(await Api.Get(uri));
}
public async Task <string> List(string groupID = "")
{
string uri = "greetings";
if (groupID.Length > 0)
{
uri += string.Format("?group={0}", HttpUtility.UrlEncode(groupID));
}
return(await Api.Get(uri));
}
public async Task <string> List(string status = "")
{
string uri = "agents";
if (status.Length > 0)
{
uri += string.Format("?status={0}", HttpUtility.UrlEncode(status));
}
return(await Api.Get(uri));
}
public async Task <string> GetPendingMessages(string visitorID, string licenseID, string sessionID, string lastMessageID = "")
{
string uri = string.Format("visitors/{0}/chat/get_pending_messages?licence_id={1}&secured_session_id={2}", HttpUtility.UrlEncode(visitorID), HttpUtility.UrlEncode(licenseID), HttpUtility.UrlEncode(sessionID));
if (lastMessageID.Length > 0)
{
uri += string.Format("&last_message_id={0}", lastMessageID);
}
return(await Api.Get(uri));
}
public async Task <string> Get(Dictionary <string, string> parameters)
{
string uri = "";
if (parameters != null && parameters.Count > 0)
{
foreach (var keyValuePair in parameters)
{
if (uri.Length == 0)
{
uri = "chats?";
}
else
{
uri += "&";
}
uri += string.Format("{0}={1}", keyValuePair.Key, HttpUtility.UrlEncode(keyValuePair.Value));
}
}
return(await Api.Get(uri));
}
public async Task <string> List()
{
string uri = "goals";
return(await Api.Get(uri));
}