public void authenticationFailed(string serializedJSONUserData)
    {
        HelpshiftUser user = HelpshiftJSONUtility.getHelpshiftUser(serializedJSONUserData);
        HelpshiftAuthFailureReason reason = HelpshiftJSONUtility.getAuthFailureReason(serializedJSONUserData);

        Debug.Log("Authentication failed : " + user.identifier + " " + user.authToken + " , Reason : " + reason.ToString());
    }