/// <summary>
/// Insert a Help desk notification
/// </summary>
/// <param name="model"></param>
/// <returns>ID of the record inserted</returns>
public int Create(HelpDeskModel model)
{
var request = model.ToInsHelpDeskNotificationRequest();
ValidateRequest(request);
try
{
var ret = AdwService.GetRelatedCodes("SINF", model.Subject).ToCodeModelList();
request.subjectArea = ret[0].Code;
string lapCode = AdwService.GetRelatedCodeDescription("SULA", request.subjectArea, "TODO");//TODO:Fix
if (!string.IsNullOrEmpty(lapCode))
{
request.description = string.Format("{0}: {1} ", lapCode, model.Description);
}
else
{
request.description = string.Format("{0} ", model.Description);
}
var service = Client.Create <IHelpDeskNotification>("HelpDeskNotification.svc");
request.userType = "Remote Services Client";
request.callTakenBy = "Remote Services Web Form";
request.status = "New";
request.module = "HelpDeskService";
request.priority = "1-Super User";
request.summary = "a";
request.subjectArea = request.subjectArea;
var response = service.Insert(request);
// Only responses with IResponseWithExecutionResult need to call ValidateResponse
ValidateResponse(response);
return(response.requestID);
}
catch (FaultException <ValidationFault> vf)
{
throw vf.ToServiceValidationException();
}
catch (FaultException fe)
{
throw fe.ToServiceValidationException();
}
}
