/// <summary>
/// Crea una nueva Solicitud en SOS IT de Celistics
/// </summary>
/// <param name="request">Objeto que contiene todos los datos de autenticacion del usuario e información de la Solicitud a consultar</param>
/// <returns>Respuesta de la consulta de una determinada solicitud</returns>
public GetSolicitudeResponse GetSolicitude(GetSolicitudeRequest request)
{
string methodName = string.Format("{0}", System.Reflection.MethodBase.GetCurrentMethod().Name);
this.LogRequest(request);
GetSolicitudeResponse response = new GetSolicitudeResponse();
string sessionId = this.GetSessionId(request, response, out this.errorMessage);
if (this.errorMessage != ErrorMessagesMnemonics.None)
{
return(response);
}
if (!request.IsValidRequest())
{
this.SetResponseErrorCode(response, ErrorMessagesMnemonics.InvalidRequiredFields);
return(response);
}
GetSolicitudeOperation OperationRequest = new GetSolicitudeOperation();
//Llamado REST al API SOS IT
response = (GetSolicitudeResponse)OperationRequest.CallOperation(this.urlApi, this.technicianKey, this.TimeOutSOSIT, Request.EnumOperation.GET_REQUEST, request.Workorderid, -1, -1, null, null);
if (request.WhitConversations)
{
ListConversationsRequest requestConversation = new ListConversationsRequest();
requestConversation.AuthenticationData = request.AuthenticationData;
requestConversation.DeviceType = request.DeviceType;
requestConversation.Platform = request.Platform;
requestConversation.Workorderid = request.Workorderid;
ListConversationsResponse responseConversation = ListConversations(requestConversation);
if (responseConversation != null && responseConversation.ResponseCode == 0)
{
response.Conversations = responseConversation.Conversations;
}
}
return(response);
}
/// <summary>
/// Consulta de una Solicitud en SOS IT dado el Id
/// </summary>
/// <param name="request">Objeto que contiene toda la informacion asignada a una solicitud</param>
/// <returns>Respuesta de la Consulta</returns>
private GetSolicitudeResponse GetSolicitude(GetSolicitudeRequest request)
{
return((new Provider.SOSIT.SolicitudeProvider()).GetSolicitude(request));
}
GetSolicitudeResponse ISOSITApiSoap.GetSolicitude(GetSolicitudeRequest request)
{
return(this.GetSolicitude(request));
}
