public ActionResult Create(CallQueueEditModel model)
{
try
{
if (!ModelState.IsValid)
{
return(View(model));
}
model = _callQueueService.SaveCallQueue(model, _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId);
var callQueue = _callQueueRepository.GetById(model.Id);
var queueCount = _outboundCallQueueService.GetCallQueueCustomers(callQueue).Count;
ModelState.Clear();
var newModel = new CallQueueEditModel
{
FeedbackMessage = queueCount > 0
? FeedbackMessageModel.CreateSuccessMessage(string.Format("Call Queue created sucessfully. You can create more call queue or close this page. Based on the Queue created, currently there are {0} records satisfying the criteria(s).", queueCount))
: FeedbackMessageModel.CreateWarningMessage(string.Format("Call Queue created sucessfully. You can create more call queue or close this page. Based on the Queue created, currently there are {0} records satisfying the criteria(s).", queueCount))
};
return(View(newModel));
}
catch (Exception ex)
{
model.FeedbackMessage = FeedbackMessageModel.CreateFailureMessage("System Error:" + ex.Message);
return(View(model));
}
}
public ActionResult EditPublishedCampaign(UpdatePublishedCampaignEditModel model)
{
if (ModelState.IsValid)
{
_campaignService.EditPublishedCampaign(model);
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Campaign end date upadted successfully");
}
return(PartialView(model));
}
public ActionResult Edit(long id)
{
var model = _organizationService.GetMedicalVendorCreateModel(id);
SetPackageAndTerritory(model);
if (model.OrganizationEditModel.BillingAddress == null)
{
model.OrganizationEditModel.BillingAddress = new AddressEditModel();
}
if (model.HospitalPartnerEditModel != null && !string.IsNullOrEmpty(model.HospitalPartnerEditModel.DeactivedPackages))
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage(model.HospitalPartnerEditModel.DeactivedPackages);
}
return(View(model));
}
public ActionResult EditActivityModel(CampaignActivityEditModel model)
{
if (ModelState.IsValid)
{
var camapign = _campaignService.GetEditModel(model.CampaigndId);
var campaignActivities = camapign.CampaignActivity.IsNullOrEmpty() ? new List <CampaignActivityEditModel>() : camapign.CampaignActivity.ToList();
if (model.ActivityId <= 0)
{
var activity = campaignActivities.OrderBy(x => x.Sequence).LastOrDefault();
model.Sequence = activity.Sequence + 1;
campaignActivities.Add(model);
}
else
{
campaignActivities = campaignActivities.Where(x => x.ActivityId != model.ActivityId).ToList();
campaignActivities.Add(model);
}
var IsValid = IsValidActivity(campaignActivities);
if (!IsValid)
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("First activity can not be Outbound Call");
}
model.IsValid = IsValid;
var orgId = _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId;
if (IsValid)
{
_campaignService.EditActivity(orgId, model);
}
if (model.IsValid)
{
model.FeedbackMessage = FeedbackMessageModel.CreateSuccessMessage("Successfully updated");
}
}
return(View("EditActivityModel", model));
}
public ActionResult Edit(HealthPlanCallQueueCriteriaEditModel model)
{
try
{
if (!ModelState.IsValid)
{
return(View(model));
}
else
{
//if ((model.Assignments == null && model.CallCenterTeamAssignments == null)
// ||
// ((model.Assignments != null && !model.Assignments.Any()) && (model.CallCenterTeamAssignments != null && !model.CallCenterTeamAssignments.Any())))
//{
// model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Assignment must exist");
// return View(model);
//}
var healthPlanCriteria = _healthPlanCallQueueCriteriaRepository.GetCriteriaByHealthPlanCallQueue(model.HealthPlanId, model.CallQueue);
if (!string.IsNullOrWhiteSpace(model.CriteriaName))
{
model.CriteriaName = model.CriteriaName.Trim();
var currentCriteria = healthPlanCriteria.FirstOrDefault(x => x.Id == model.Id);
//if we are Modifying Criteria Name then check for Uniqueness
if (currentCriteria.CriteriaName.ToLower() != model.CriteriaName.ToLower())
{
var criteriaNameList = _healthPlanCallQueueCriteriaRepository.GetAllHealthPlanCallQueueCriteriaNames();
if (criteriaNameList.Any(x => x.ToLower() == model.CriteriaName.ToLower()))
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Name already exists");
return(View(model));
}
}
if (model.CallQueue == HealthPlanCallQueueCategory.AppointmentConfirmation && currentCriteria.LanguageId != model.LanguageId)
{
var healthPlanCallQueueCriteria = _healthPlanCallQueueCriteriaRepository.GetQueueCriteriaForQueueByLanguage(model.CallQueue, model.HealthPlanId, model.LanguageId);
if (healthPlanCallQueueCriteria != null)
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Criteria already exists for selected language.");
return(View(model));
}
}
}
bool isCriteriaExist = CheckHealthPlanCallQueueCriteriaAlreadyExists(model, healthPlanCriteria);
if (isCriteriaExist)
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Criteria for same healthplan and call queue exist");
return(View(model));
}
else
{
var criteria = healthPlanCriteria.First(x => x.Id == model.Id);
var isCriteriaSameAsPervious = IsCriteriaIsSameAsPerious(model, criteria);
if (isCriteriaSameAsPervious)
{
isCriteriaSameAsPervious = CheckCustomerDataHasBeenUploaded(criteria);
}
//check if user has changed mode of assignment (agent assignment or team assignment)
var isTeamAssignmentOld = _healthPlanCriteriaTeamAssignmentRepository.GetTeamAssignments(criteria.Id).Any();
var isAgentAssignmentOld = _healthPlanCriteriaAssignmentRepository.GetByCriteriaId(criteria.Id).Any();
if (model.IsTeamAssignment && isAgentAssignmentOld) //delete old agent assignments
{
_healthPlanCriteriaAssignmentRepository.DeleteByCriteriaId(criteria.Id);
}
else if (!model.IsTeamAssignment && isTeamAssignmentOld) //delete old team assignments
{
_healthPlanCriteriaTeamAssignmentRepository.DeleteAssignmentsForCriteria(criteria.Id);
}
else if (model.IsTeamAssignment && isTeamAssignmentOld && model.CallCenterTeamAssignments.IsNullOrEmpty())
{
_healthPlanCriteriaTeamAssignmentRepository.DeleteAssignmentsForCriteria(criteria.Id);
}
else if (!model.IsTeamAssignment && isAgentAssignmentOld && model.Assignments.IsNullOrEmpty())
{
_healthPlanCriteriaAssignmentRepository.DeleteByCriteriaId(criteria.Id);
}
_healthPlanCallQueueCriteriaService.SaveHealthPlanCallQueueCriteria(model, _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId, isCriteriaSameAsPervious);
if (model.IsCriteriaSameAsPervious)
{
model.FeedbackMessage = FeedbackMessageModel.CreateSuccessMessage("Criteria Updated");
return(View(model));
}
else
{
return(RedirectToAction("Edit", new { criteriaId = model.Id, isSuccessfull = true }));
}
}
}
}
catch (Exception ex)
{
model.FeedbackMessage = FeedbackMessageModel.CreateFailureMessage("System Error:" + ex.Message);
return(View(model));
}
}
public ActionResult Create(HealthPlanCallQueueCriteriaEditModel model)
{
try
{
if (!ModelState.IsValid)
{
return(View(model));
}
else
{
//if ((model.Assignments == null && model.CallCenterTeamAssignments == null)
// ||
// ((model.Assignments != null && !model.Assignments.Any()) && (model.CallCenterTeamAssignments != null && !model.CallCenterTeamAssignments.Any())))
//{
// model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Assignment must exist");
// return View(model);
//}
var healthPlanCriteria = _healthPlanCallQueueCriteriaRepository.GetCriteriaByHealthPlanCallQueue(model.HealthPlanId, model.CallQueue);
if (!string.IsNullOrWhiteSpace(model.CriteriaName))
{
model.CriteriaName = model.CriteriaName.Trim();
var criteriaNameList = _healthPlanCallQueueCriteriaRepository.GetAllHealthPlanCallQueueCriteriaNames();
if (criteriaNameList.Any(x => x.ToLower() == model.CriteriaName.ToLower()))
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Name already exists");
return(View(model));
}
}
if (model.CallQueue == HealthPlanCallQueueCategory.AppointmentConfirmation)
{
var healthPlanCallQueueCriteria = _healthPlanCallQueueCriteriaRepository.GetQueueCriteriaForQueueByLanguage(model.CallQueue, model.HealthPlanId, model.LanguageId);
if (healthPlanCallQueueCriteria != null)
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Criteria already exists for selected language.");
return(View(model));
}
}
bool isCriteriaExist = CheckHealthPlanCallQueueCriteriaAlreadyExists(model, healthPlanCriteria);
if (isCriteriaExist)
{
model.FeedbackMessage = FeedbackMessageModel.CreateWarningMessage("Criteria for same healthplan and call queue exist");
return(View(model));
}
else
{
//if (model.Id > 0)
//{
// //check if user has changed mode of assignment (agent assignment or team assignment)
// var isTeamAssignmentOld =
// _healthPlanCriteriaTeamAssignmentRepository.GetTeamAssignments(model.Id).Any();
// var isAgentAssignmentOld =
// _healthPlanCriteriaAssignmentRepository.GetByCriteriaId(model.Id).Any();
// if (model.IsTeamAssignment && isAgentAssignmentOld) //delete old agent assignments
// {
// _healthPlanCriteriaAssignmentRepository.DeleteByCriteriaId(model.Id);
// }
// else if (!model.IsTeamAssignment && isTeamAssignmentOld) //delete old team assignments
// {
// _healthPlanCriteriaTeamAssignmentRepository.DeleteAssignmentsForCriteria(model.Id);
// }
//}
_healthPlanCallQueueCriteriaService.SaveHealthPlanCallQueueCriteria(model, _sessionContext.UserSession.CurrentOrganizationRole.OrganizationRoleUserId, false);
ModelState.Clear();
model.FeedbackMessage = FeedbackMessageModel.CreateSuccessMessage("Criteria for healthplan and call queue created successfully");
}
}
return(RedirectToAction("ManageCriteria"));
}
catch (Exception ex)
{
model.FeedbackMessage = FeedbackMessageModel.CreateFailureMessage("System Error:" + ex.Message);
return(View(model));
}
}
private UserLoginModel GetLoginFailureMessage(UserLoginModel userLogin)
{
try
{
var notLoggedInUser = _loginRepository.GetByUserName(userLogin.UserName);
if (notLoggedInUser == null)
{
userLogin.FeedbackMessage =
FeedbackMessageModel.CreateFailureMessage(
"Username and/or password do not match. Please try again.");
return(userLogin);
}
if (notLoggedInUser.IsActive == false)
{
userLogin.FeedbackMessage =
FeedbackMessageModel.CreateFailureMessage(
"Your account is disabled.");
return(userLogin);
}
//found user but could not login.
if (notLoggedInUser.Locked)
{
userLogin.FeedbackMessage =
FeedbackMessageModel.CreateFailureMessage(
"Your account has been locked, due to too many attempts. Please contact " +
_settings.SupportEmail + " OR call us at " + _settings.PhoneTollFree);
return(userLogin);
}
var loginAttempts = notLoggedInUser.FailedAttempts;
_loginRepository.UpdateLoginStatus(notLoggedInUser.Id, false);
if (loginAttempts == 1)
{
userLogin.FeedbackMessage =
FeedbackMessageModel.CreateWarningMessage(
"Looks like you are having trouble logging in. You have only 3 more attempts before your " +
"account will be temporarily locked for security reasons. Please click on link beside the login button to try and reset your password.");
return(userLogin);
}
if (loginAttempts == 3)
{
userLogin.FeedbackMessage =
FeedbackMessageModel.CreateWarningMessage(
"You have only one attempt left before your account will be temporarily locked " +
"for security reasons. Please click on link beside the login button to try and reset your password.");
return(userLogin);
}
if (loginAttempts == 4)
{
userLogin.FeedbackMessage =
FeedbackMessageModel.CreateFailureMessage(
"Your account has been locked, due to too many attempts. Please contact " +
_settings.SupportEmail + " OR call us at " + _settings.PhoneTollFree);
return(userLogin);
}
userLogin.FeedbackMessage =
FeedbackMessageModel.CreateFailureMessage("Username and/or password do not match. Please try again.");
return(userLogin);
}
catch (Exception)
{
userLogin.FeedbackMessage =
FeedbackMessageModel.CreateFailureMessage("Username and/or password do not match. Please try again.");
return(userLogin);
}
}