/// <summary>
/// Does the email accept.
/// </summary>
public void DoEmailAccept()
{
try
{
Dispatcher.Invoke(new Action(() =>
{
//if (!EmailNotifier.needPerformAccept)
// return;
//EmailNotifier.needPerformAccept = false;
InteractionService interactionService = new InteractionService();
Pointel.Interactions.Core.Common.OutputValues acceptInteraction = interactionService.AcceptInteraction(eventInvite.TicketId, eventInvite.Interaction.InteractionId, eventInvite.ProxyClientId);
if (acceptInteraction.MessageCode == "200")
{
EmailMainWindow emailMainWindow = new EmailMainWindow(eventInvite, FirstName, LastName);
emailMainWindow.Show();
if (!ConfigContainer.Instance().AllKeys.Contains("email.enable.auto-answer") ||
(ConfigContainer.Instance().AllKeys.Contains("email.enable.auto-answer") &&
((string)ConfigContainer.Instance().GetValue("email.enable.auto-answer")).ToLower().Equals("false")))
{
HideWidow();
}
}
}));
}
catch (Exception ex)
{
logger.Error("Error occurred as " + ex.ToString());
}
}
// Reply All - True
/// <summary>
/// Notifies the email reply.
/// </summary>
/// <param name="parentIxnId">The parent ixn identifier.</param>
/// <param name="isReplyAll">if set to <c>true</c> [is reply all].</param>
public void NotifyEmailReply(string parentIxnId, bool isReplyAll = false)
{
EmailMainWindow emailMainWindow = new EmailMainWindow(parentIxnId, isReplyAll);
emailMainWindow.Show();
}
/// <summary>
/// Notifies the new email.
/// </summary>
/// <param name="emailAddress">The email address.</param>
/// <param name="contactID">The contact identifier.</param>
public void NotifyNewEmail(string emailAddress, string contactID, string outboundIXNID = null)
{
EmailMainWindow emailMainWindow = new EmailMainWindow(emailAddress, contactID, outboundIXNID);
emailMainWindow.Show();
}
/// <summary>
/// Notifies the email interaction.
/// </summary>
/// <param name="message">The message.</param>
public void NotifyEmailInteraction(Genesyslab.Platform.Commons.Protocols.IMessage message)
{
try
{
switch (message.Id)
{
case EventInvite.MessageId:
// Newly Added
// Start
CheckAutoAnswer(message as EventInvite);
// Stop
//Old Code
// Start
// EventInvite eventInvite = message as EventInvite;
//if (ConfigContainer.Instance().AllKeys.Contains("email.enable.auto-answer")
// && ((string)ConfigContainer.Instance().GetValue("email.enable.auto-answer")).ToLower().Equals("true"))
//{
// //EmailNotifier.needPerformAccept = true;
// _taskbarNotifier.eventInvite = eventInvite;
// _taskbarNotifier.ReadContactName();
// _taskbarNotifier.DoEmailAccept();
//}
//else
// ShowEmailNotifier(eventInvite);
// Stop
break;
case EventRevoked.MessageId:
EventRevoked eventRevoked = message as EventRevoked;
if (_taskbarNotifier != null)
{
_taskbarNotifier.BindInfo(eventRevoked);
}
break;
case EventAck.MessageId:
EventAck eventAck = message as EventAck;
break;
case EventPulledInteractions.MessageId:
EventPulledInteractions puledIteraction = message as EventPulledInteractions;
if (puledIteraction.Interactions != null && puledIteraction.Interactions.Count > 0)
{
string[] keys = puledIteraction.Interactions.AllKeys;
var _interactionID = keys[0];
if (_interactionID != null)
{
EmailMainWindow mailWindow = new EmailMainWindow(puledIteraction);
mailWindow.Show();
}
}
break;
}
}
catch (Exception exception)
{
logger.Error("NotifyEmailInteraction" + exception.ToString());
}
}