public static RequestMsgData AddToRequestMsgData(this DbContext db, RequestMsgData model)
{
db.Set <RequestMsgData>().Add(model);
//判断接入表
var session = db.QueryCustomerSession()
.Where(m => m.OpenId == model.FromUserName)
.FirstOrDefault();
if (session == null)
{
//未接入
//添加一条接入纪录
session = new CustomerSession()
{
OpenId = model.FromUserName,
Time = model.CreateTime,
Worker = "",
Status = CustomerSessionStatus.未接入
};
db.AddToCustomerSession(session);
}
//更新时间
session.Time = DateTime.Now;
//插入到客服的聊天纪录中
var msg = new CustomerMessage()
{
FromUser = model.FromUserName,
Time = model.CreateTime,
ToUser = session.Worker, //如果为关闭或者未接入，这里是空
Content = model.Content,
ChatFlag = model.FromUserName //这里使用OpenId作为交流的标识
};
db.AddToCustomerMessage(msg);
//客服接入
if (session.Status == CustomerSessionStatus.客服接入)
{
}
else if (session.Status == CustomerSessionStatus.序接入)
{
//暂时未实现
}
else if (session.Status == CustomerSessionStatus.未接入)
{
//暂时未实现
}
else if (session.Status == CustomerSessionStatus.关闭)
{
//重启为未接入
session.Status = CustomerSessionStatus.未接入;
}
//程序接入
return(model);
}
