public async Task <JsonResult> ComplaintDisputedAccepted([FromBody] ComplaintMessageModel payload)
{
if (Request.Headers.TryGetValue("X-Kammarkollegiet-InterpreterService-Event", out var type))
{
await _hubContext.Clients.All.SendAsync("IncommingCall", $"[{type}]:: Boknings-ID: {payload.OrderNumber} reklamationens bestridning har accepterats.");
}
return(new JsonResult("Success"));
}
public async Task <JsonResult> ComplaintDisputePendingTrial([FromBody] ComplaintMessageModel payload)
{
if (Request.Headers.TryGetValue("X-Kammarkollegiet-InterpreterService-Event", out var type))
{
await _hubContext.Clients.All.SendAsync("IncommingCall", $"[{type}]:: Boknings-ID: {payload.OrderNumber} reklamationens bestridning godtogs inte. Inväntar extern process.");
}
var extraInstructions = GetExtraInstructions(payload.Message);
if (extraInstructions.Contains("DETAILS"))
{
//get details
var complaint = await GetComplaint(payload.OrderNumber);
await _hubContext.Clients.All.SendAsync("OutgoingCall", $"Detaljer för Reklamation (Boknings-ID: {payload.OrderNumber}) har status {complaint.Status}");
}
return(new JsonResult("Success"));
}
public async Task <JsonResult> Created([FromBody] ComplaintMessageModel payload)
{
if (Request.Headers.TryGetValue("X-Kammarkollegiet-InterpreterService-Event", out var type))
{
await _hubContext.Clients.All.SendAsync("IncommingCall", $"[{type}]:: Boknings-ID: {payload.OrderNumber} har fått reklamation registrerad.");
}
if (_cache.Get <List <ListItemResponse> >("LocationTypes") == null)
{
await _apiService.GetAllLists();
}
var extraInstructions = GetExtraInstructions(payload.Message);
if (extraInstructions.Contains("DISPUTE"))
{
//dispute
await Dispute(payload.OrderNumber, "Han var inte alls full!");
}
else if (!extraInstructions.Contains("LEAVEUNHANDLED"))
{
//accept
await Accept(payload.OrderNumber);
}
return(new JsonResult("Success"));
}
