public OutputValues Login(string place, string userName, string workMode, string queue, string agentLoginId, string agentPassword)
{
logger.Debug("SoftPhone Login:"******"*********************************************");
logger.Debug("Place: " + place + Environment.NewLine + "UserName: "******"WorkMode: "
+ workMode + Environment.NewLine + "Queue: " + queue + Environment.NewLine + "AgentLoginId: " + agentLoginId);
logger.Debug("*********************************************");
var output = new OutputValues();
//Input Validation
CheckException.CheckLoginValues(place, userName);
//Authenticate User
Settings.GetInstance().QueueName = queue;
CheckException.CheckDN(Settings.GetInstance().ACDPosition, Settings.GetInstance().ExtensionDN, Settings.GetInstance().PlaceName);
EventRegistered evenReg = null;
string fullName = "";
if (Settings.GetInstance().ACDPosition == Settings.GetInstance().ExtensionDN)
{
var message = RegisterDNRequest(Settings.GetInstance().ExtensionDN);
if (message != null)
{
switch (message.Id)
{
case EventRegistered.MessageId:
evenReg = message as EventRegistered;
string AID = string.IsNullOrEmpty(evenReg.AgentID) ? "" : evenReg.AgentID;
if (CheckPlcaeTaken(AID, out fullName))
{
if (Settings.GetInstance().ACDPosition == Settings.GetInstance().ExtensionDN)
{
Pointel.Softphone.Voice.Core.Request.RequestUnRegisterPlace.UnRegisterDN(Settings.GetInstance().ExtensionDN);
}
else
{
Pointel.Softphone.Voice.Core.Request.RequestUnRegisterPlace.UnRegisterDN(Settings.GetInstance().ACDPosition);
Pointel.Softphone.Voice.Core.Request.RequestUnRegisterPlace.UnRegisterDN(Settings.GetInstance().ExtensionDN);
}
output.MessageCode = "2004";
output.Message = "Place is already taken by " + fullName + ".";
return(output);
}
AssignPreAgentStatus(evenReg);
AssignPreCallStatus(evenReg);
Settings.GetInstance().IsDNRegistered = true;
break;
case EventError.MessageId:
Settings.GetInstance().IsDNRegistered = false;
break;
}
}
Register(Settings.GetInstance().ExtensionDN);
}
else
{
var message = RegisterDNRequest(Settings.GetInstance().ACDPosition);
if (message != null)
{
switch (message.Id)
{
case EventRegistered.MessageId:
evenReg = message as EventRegistered;
string AID = string.IsNullOrEmpty(evenReg.AgentID) ? "" : evenReg.AgentID;
if (CheckPlcaeTaken(AID, out fullName))
{
if (Settings.GetInstance().ACDPosition == Settings.GetInstance().ExtensionDN)
{
Pointel.Softphone.Voice.Core.Request.RequestUnRegisterPlace.UnRegisterDN(Settings.GetInstance().ExtensionDN);
}
else
{
Pointel.Softphone.Voice.Core.Request.RequestUnRegisterPlace.UnRegisterDN(Settings.GetInstance().ACDPosition);
//Pointel.Softphone.Voice.Core.Request.RequestUnRegisterPlace.UnRegisterDN(Settings.GetInstance().ExtensionDN);
}
output.MessageCode = "2004";
output.Message = "Place is already taken by " + fullName + ".";
return(output);
}
AssignPreAgentStatus(evenReg);
Settings.GetInstance().IsDNRegistered = true;
break;
case EventError.MessageId:
Settings.GetInstance().IsDNRegistered = false;
break;
}
}
IMessage message1 = RegisterDNRequest(Settings.GetInstance().ExtensionDN);
if (message1 != null)
{
switch (message1.Id)
{
case EventRegistered.MessageId:
evenReg = message as EventRegistered;
AssignPreCallStatus(evenReg);
Settings.GetInstance().IsDNRegistered = true;
break;
case EventError.MessageId:
Settings.GetInstance().IsDNRegistered = false;
break;
}
}
Register(Settings.GetInstance().ACDPosition);
Register(Settings.GetInstance().ExtensionDN);
}
if (!Settings.GetInstance().ISAlreadyLogin&& Settings.GetInstance().IsDNRegistered)
{
output = RequestLogin.LoginAgent(workMode, queue, agentLoginId, agentPassword);
}
else if (Settings.GetInstance().ISAlreadyLogin)
{
output.MessageCode = "201";
output.Message = "Agent Login Success";
}
if (output.MessageCode == "200")
{
output.Message = "Agent Login Success";
}
return(output);
}