//接受请求
private void btnAccept_Click(object sender, EventArgs e)
{
if (drpChatRequest.SelectedItem != null)
{
//声音
player.Stop();
//请求信息
ChatRequestInfo req = (ChatRequestInfo)drpChatRequest.SelectedItem;
drpChatRequest.Items.Remove(req);
drpChatRequest.Text = string.Empty;
TabPage tab = new TabPage(req.VisitorIP);
LiveChat lc = new LiveChat();
lc.Tag = tabChats;
lc.ChatRequest = req;
lc.Dock = DockStyle.Fill;
tab.Controls.Add(lc);
tabChats.TabPages.Add(tab);
tab.Focus();
TabInfo tabInfo = new TabInfo();
tabInfo.ChatId = req.ChatId;
tabInfo.Dock = DockStyle.Fill;
if (currentVisitors.ContainsKey(req.VisitorIP))
{
tabInfo.RequestEntity = currentVisitors[req.VisitorIP] as RequestInfo;
}
//添加请求信息
chatInfo.Add(tabInfo);
RefreshTabInfo();
//修改客服编号
ws.AcceptChatRequest(req.ChatId, Program.CurrentOperator.Id);//服务人员
}
}
//点击传送文件
private void button1_Click(object sender, EventArgs e)
{
if (openFileDialog1.ShowDialog() == DialogResult.OK)
{
WebClient myWebClient = new WebClient();
myWebClient.Credentials = CredentialCache.DefaultCredentials;
String filename = openFileDialog1.FileName;
FileStream fs = new FileStream(filename, FileMode.Open);
byte[] fsbyte = new byte[fs.Length];
fs.Read(fsbyte, 0, Convert.ToInt32(fs.Length));
string fullname = @"c:\1\" + openFileDialog1.SafeFileName;
Stream writeStream = myWebClient.OpenWrite(fullname, "PUT");
if (writeStream.CanWrite)
{
writeStream.Write(fsbyte, 0, Convert.ToInt32(fs.Length));
}
else
{
MessageBox.Show("对不起，文件上传失败");
}
fs.Close();
ChatRequestInfo myChatRequest = new ChatRequestInfo();
ChatMessageInfo msg = new ChatMessageInfo();
msg.MessageId = -1;
msg.ChatId = myChatRequest.ChatId;
msg.Message = "您可以开始下载文件";
msg.Name = "UploadOK";
msg.SentDate = DateTime.Now.ToUniversalTime().Ticks;
msg.Type = 3;//*
ws.AddMessage(msg);
}
}
public override void RemoveChatRequest(ChatRequestInfo req)
{
SqlConnection sqlC = new SqlConnection(connectionString);
SqlCommand cmd = new SqlCommand("LiveChat_ChatRequestsDelete", sqlC);
cmd.CommandType = CommandType.StoredProcedure;
try
{
cmd.Parameters.Add("@ChatID", SqlDbType.Char, 39).Value = req.ChatId;
sqlC.Open();
cmd.ExecuteNonQuery();
cmd.Dispose();
sqlC.Close();
}
catch
{
throw;
}
finally
{
if (sqlC != null)
{
if (sqlC.State == ConnectionState.Open)
{
sqlC.Close();
}
sqlC.Dispose();
sqlC = null;
}
}
}
public override string RequestChat(ChatRequestInfo request)
{
bool cacheExists;
List <ChatRequestInfo> requests = GetCurrentRequest(out cacheExists);
// Add the new requests
requests.Add(request);
SaveRequests(cacheExists, requests);
return(request.ChatId);
}
public override void RemoveChatRequest(ChatRequestInfo req)
{
bool cacheExists;
List <ChatRequestInfo> requests = GetCurrentRequest(out cacheExists);
for (int i = 0; i < requests.Count; i++)
{
if (requests[i].ChatId == req.ChatId)
{
requests.RemoveAt(i);
break;
}
}
SaveRequests(cacheExists, requests);
}
public override string RequestChat(ChatRequestInfo request)
{
SqlConnection sqlC = new SqlConnection(connectionString);
SqlCommand cmd = new SqlCommand("LiveChat_ChatRequestsAdd", sqlC);
cmd.CommandType = CommandType.StoredProcedure;
string retVal = request.ChatId;
try
{
cmd.Parameters.Add("@ChatID", SqlDbType.Char, 39).Value = request.ChatId;
cmd.Parameters.Add("@AccountId", SqlDbType.Int).Value = request.AccountId;
cmd.Parameters.Add("@VisitorIP", SqlDbType.VarChar, 50).Value = request.VisitorIP;
cmd.Parameters.Add("@VisitorName", SqlDbType.VarChar, 100).Value = request.VisitorName;
cmd.Parameters.Add("@VisitorEmail", SqlDbType.VarChar, 225).Value = request.VisitorEmail;
cmd.Parameters.Add("@VisitorUserAgent", SqlDbType.VarChar, 125).Value = request.VisitorUserAgent;
cmd.Parameters.Add("@OperatorID", SqlDbType.Int).Value = request.AcceptByOpereratorId;
cmd.Parameters.Add("@RequestDate", SqlDbType.SmallDateTime).Value = request.RequestDate;
sqlC.Open();
retVal = cmd.ExecuteScalar().ToString();
cmd.Dispose();
sqlC.Close();
}
catch
{
throw;
}
finally
{
if (sqlC != null)
{
if (sqlC.State == ConnectionState.Open)
{
sqlC.Close();
}
sqlC.Dispose();
sqlC = null;
}
}
return(retVal);
}
//跟据ChatID查询一行数据
public override ChatRequestInfo GetChatRequestByChatId(string chatId)
{
SqlConnection sqlC = new SqlConnection(connectionString);
SqlCommand cmd = new SqlCommand("LiveChat_ChatRequestsGetByChatID", sqlC);
cmd.CommandType = CommandType.StoredProcedure;
SqlDataReader data = null;
ChatRequestInfo chat = null;
try
{
cmd.Parameters.Add("@ChatID", SqlDbType.Int).Value = chatId;
sqlC.Open();
data = cmd.ExecuteReader();
if (data.Read())
{
chat = new ChatRequestInfo(data);
}
data.Close();
data.Dispose();
data = null;
cmd.Dispose();
sqlC.Close();
}
catch
{
throw;
}
finally
{
if (sqlC != null)
{
if (sqlC.State == ConnectionState.Open)
{
sqlC.Close();
}
sqlC.Dispose();
sqlC = null;
}
}
return(chat);
}
public override void RemoveChatRequest(ChatRequestInfo req)
{
SqlConnection sqlC = new SqlConnection(connectionString);
SqlCommand cmd = new SqlCommand("LiveChat_ChatRequestsDelete", sqlC);
cmd.CommandType = CommandType.StoredProcedure;
try
{
cmd.Parameters.Add("@ChatID", SqlDbType.Char, 39).Value = req.ChatId;
sqlC.Open();
cmd.ExecuteNonQuery();
cmd.Dispose();
sqlC.Close();
}
catch
{
throw;
}
finally
{
if (sqlC != null)
{
if (sqlC.State == ConnectionState.Open)
sqlC.Close();
sqlC.Dispose();
sqlC = null;
}
}
}
public abstract string RequestChat(ChatRequestInfo request);
public abstract void RemoveChatRequest(ChatRequestInfo req);
public abstract void RemoveChatRequest(ChatRequestInfo req);
public abstract string RequestChat(ChatRequestInfo request);
private void ����Ի�ToolStripMenuItem_Click(object sender, EventArgs e)
{
if (lstVisitors.SelectedItems.Count>0)
{
if (IsIP == lstVisitors.SelectedItems[0].SubItems[2].Text)
{
DialogResult choice = MessageBox.Show("��������û���������", "�Ƿ��ط�?", MessageBoxButtons.OKCancel, MessageBoxIcon.Question);
if (choice == DialogResult.OK)
{
RequestInfo info = this.lstVisitors.SelectedItems[0].Tag as RequestInfo;
ChatRequestInfo requestinfo = new ChatRequestInfo();
requestinfo.ChatId = Guid.NewGuid().ToString();//chatid
requestinfo.AccountId = info.AccoutId.ToString();
requestinfo.VisitorIP = lstVisitors.SelectedItems[0].SubItems[2].Text;//IP
requestinfo.AcceptByOpereratorId = Program.CurrentOperator.Id; //������Ա
requestinfo.RequestDate = DateTime.Now;
requestinfo.VisitorName = "";
requestinfo.VisitorEmail = "";
requestinfo.VisitorUserAgent = lstVisitors.SelectedItems[0].SubItems[4].Text;//�����
requestinfo.WasAccept = false;
//��Ϣ��ʾ
TabPage tab = new TabPage(requestinfo.VisitorIP);
LiveChat lc = new LiveChat();
lc.Tag = tabChats;
lc.ChatRequest = requestinfo;
lc.Dock = DockStyle.Fill;
tab.Controls.Add(lc);
tabChats.TabPages.Add(tab);
tab.Focus();
TabInfo tabInfo = new TabInfo();
tabInfo.ChatId = requestinfo.ChatId;
tabInfo.Dock = DockStyle.Fill;
if (currentVisitors.ContainsKey(requestinfo.VisitorIP))
{
tabInfo.RequestEntity = currentVisitors[requestinfo.VisitorIP] as RequestInfo;
}
//��������Ϣ
chatInfo.Add(tabInfo);
RefreshTabInfo();
IsIP = lstVisitors.SelectedItems[0].SubItems[2].Text;
ws.TransferChat(requestinfo);
//�Ŀͷ����
ws.AcceptChatRequest(requestinfo.ChatId, Program.CurrentOperator.Id);//������Ա
}
}
else
{
DialogResult choice = MessageBox.Show("�Ƿ�ȷ�Ϸ�������", "YesNo?", MessageBoxButtons.YesNo, MessageBoxIcon.Question);
if (choice == DialogResult.Yes)
{
RequestInfo info = this.lstVisitors.SelectedItems[0].Tag as RequestInfo;
ChatRequestInfo requestinfo = new ChatRequestInfo();
requestinfo.ChatId = Guid.NewGuid().ToString();//chatid
requestinfo.AccountId = info.AccoutId.ToString();
requestinfo.VisitorIP = lstVisitors.SelectedItems[0].SubItems[2].Text;//IP
requestinfo.AcceptByOpereratorId = Program.CurrentOperator.Id; //������Ա
requestinfo.RequestDate = DateTime.Now;
requestinfo.VisitorName = "";
requestinfo.VisitorEmail = "";
requestinfo.VisitorUserAgent = lstVisitors.SelectedItems[0].SubItems[4].Text;//�����
requestinfo.WasAccept = false;
ws.TransferChat(requestinfo);
IsIP = lstVisitors.SelectedItems[0].SubItems[2].Text;
//��Ϣ��ʾ
TabPage tab = new TabPage(requestinfo.VisitorIP);
LiveChat lc = new LiveChat();
lc.Tag = tabChats;
lc.ChatRequest = requestinfo;
lc.Dock = DockStyle.Fill;
tab.Controls.Add(lc);
tabChats.TabPages.Add(tab);
tab.Focus();
TabInfo tabInfo = new TabInfo();
tabInfo.ChatId = requestinfo.ChatId;
tabInfo.Dock = DockStyle.Fill;
if (currentVisitors.ContainsKey(requestinfo.VisitorIP))
{
tabInfo.RequestEntity = currentVisitors[requestinfo.VisitorIP] as RequestInfo;
}
//��������Ϣ
chatInfo.Add(tabInfo);
RefreshTabInfo();
}
}
}
else
{
MessageBox.Show("�㻹û��ѡ���˭���жԻ�","��ѡ��",MessageBoxButtons.OK,MessageBoxIcon.Stop);
}
}
//��������ļ�
private void button1_Click(object sender, EventArgs e)
{
if (openFileDialog1.ShowDialog() == DialogResult.OK)
{
WebClient myWebClient = new WebClient();
myWebClient.Credentials = CredentialCache.DefaultCredentials;
String filename = openFileDialog1.FileName;
FileStream fs = new FileStream(filename, FileMode.Open);
byte[] fsbyte = new byte[fs.Length];
fs.Read(fsbyte, 0, Convert.ToInt32(fs.Length));
string fullname = @"c:\1\" + openFileDialog1.SafeFileName;
Stream writeStream = myWebClient.OpenWrite(fullname, "PUT");
if (writeStream.CanWrite)
{ writeStream.Write(fsbyte, 0, Convert.ToInt32(fs.Length)); }
else
{
MessageBox.Show("�Բ����ļ��ϴ�ʧ��"); }
fs.Close();
ChatRequestInfo myChatRequest = new ChatRequestInfo();
ChatMessageInfo msg = new ChatMessageInfo();
msg.MessageId = -1;
msg.ChatId = myChatRequest.ChatId;
msg.Message = "�����Կ�ʼ�����ļ�";
msg.Name = "UploadOK";
msg.SentDate = DateTime.Now.ToUniversalTime().Ticks;
msg.Type = 3;//*
ws.AddMessage(msg);
}
}
public override string RequestChat(ChatRequestInfo request)
{
bool cacheExists;
List<ChatRequestInfo> requests = GetCurrentRequest(out cacheExists);
// Add the new requests
requests.Add(request);
SaveRequests(cacheExists, requests);
return request.ChatId;
}
private void 邀请对话ToolStripMenuItem_Click(object sender, EventArgs e)
{
if (lstVisitors.SelectedItems.Count > 0)
{
if (IsIP == lstVisitors.SelectedItems[0].SubItems[2].Text)
{
DialogResult choice = MessageBox.Show("你已向该用户发出请求", "是否重发?", MessageBoxButtons.OKCancel, MessageBoxIcon.Question);
if (choice == DialogResult.OK)
{
RequestInfo info = this.lstVisitors.SelectedItems[0].Tag as RequestInfo;
ChatRequestInfo requestinfo = new ChatRequestInfo();
requestinfo.ChatId = Guid.NewGuid().ToString(); //chatid
requestinfo.AccountId = info.AccoutId.ToString();
requestinfo.VisitorIP = lstVisitors.SelectedItems[0].SubItems[2].Text; //IP
requestinfo.AcceptByOpereratorId = Program.CurrentOperator.Id; //服务人员
requestinfo.RequestDate = DateTime.Now;
requestinfo.VisitorName = "";
requestinfo.VisitorEmail = "";
requestinfo.VisitorUserAgent = lstVisitors.SelectedItems[0].SubItems[4].Text;//浏览器
requestinfo.WasAccept = false;
//信息显示
TabPage tab = new TabPage(requestinfo.VisitorIP);
LiveChat lc = new LiveChat();
lc.Tag = tabChats;
lc.ChatRequest = requestinfo;
lc.Dock = DockStyle.Fill;
tab.Controls.Add(lc);
tabChats.TabPages.Add(tab);
tab.Focus();
TabInfo tabInfo = new TabInfo();
tabInfo.ChatId = requestinfo.ChatId;
tabInfo.Dock = DockStyle.Fill;
if (currentVisitors.ContainsKey(requestinfo.VisitorIP))
{
tabInfo.RequestEntity = currentVisitors[requestinfo.VisitorIP] as RequestInfo;
}
//修改请求信息
chatInfo.Add(tabInfo);
RefreshTabInfo();
IsIP = lstVisitors.SelectedItems[0].SubItems[2].Text;
ws.TransferChat(requestinfo);
//修改客服编号
ws.AcceptChatRequest(requestinfo.ChatId, Program.CurrentOperator.Id);//服务人员
}
}
else
{
DialogResult choice = MessageBox.Show("是否确认发出邀请", "YesNo?", MessageBoxButtons.YesNo, MessageBoxIcon.Question);
if (choice == DialogResult.Yes)
{
RequestInfo info = this.lstVisitors.SelectedItems[0].Tag as RequestInfo;
ChatRequestInfo requestinfo = new ChatRequestInfo();
requestinfo.ChatId = Guid.NewGuid().ToString(); //chatid
requestinfo.AccountId = info.AccoutId.ToString();
requestinfo.VisitorIP = lstVisitors.SelectedItems[0].SubItems[2].Text; //IP
requestinfo.AcceptByOpereratorId = Program.CurrentOperator.Id; //服务人员
requestinfo.RequestDate = DateTime.Now;
requestinfo.VisitorName = "";
requestinfo.VisitorEmail = "";
requestinfo.VisitorUserAgent = lstVisitors.SelectedItems[0].SubItems[4].Text;//浏览器
requestinfo.WasAccept = false;
ws.TransferChat(requestinfo);
IsIP = lstVisitors.SelectedItems[0].SubItems[2].Text;
//信息显示
TabPage tab = new TabPage(requestinfo.VisitorIP);
LiveChat lc = new LiveChat();
lc.Tag = tabChats;
lc.ChatRequest = requestinfo;
lc.Dock = DockStyle.Fill;
tab.Controls.Add(lc);
tabChats.TabPages.Add(tab);
tab.Focus();
TabInfo tabInfo = new TabInfo();
tabInfo.ChatId = requestinfo.ChatId;
tabInfo.Dock = DockStyle.Fill;
if (currentVisitors.ContainsKey(requestinfo.VisitorIP))
{
tabInfo.RequestEntity = currentVisitors[requestinfo.VisitorIP] as RequestInfo;
}
//修改请求信息
chatInfo.Add(tabInfo);
RefreshTabInfo();
}
}
}
else
{
MessageBox.Show("你还没有选择跟谁进行对话", "请选择", MessageBoxButtons.OK, MessageBoxIcon.Stop);
}
}
//����ChatID��ѯһ������
public override ChatRequestInfo GetChatRequestByChatId(string chatId)
{
SqlConnection sqlC = new SqlConnection(connectionString);
SqlCommand cmd = new SqlCommand("LiveChat_ChatRequestsGetByChatID", sqlC);
cmd.CommandType = CommandType.StoredProcedure;
SqlDataReader data = null;
ChatRequestInfo chat=null;
try
{
cmd.Parameters.Add("@ChatID", SqlDbType.Int).Value = chatId;
sqlC.Open();
data = cmd.ExecuteReader();
if (data.Read())
{
chat = new ChatRequestInfo(data);
}
data.Close();
data.Dispose();
data = null;
cmd.Dispose();
sqlC.Close();
}
catch
{
throw;
}
finally
{
if (sqlC != null)
{
if (sqlC.State == ConnectionState.Open)
sqlC.Close();
sqlC.Dispose();
sqlC = null;
}
}
return chat;
}
public override string RequestChat(ChatRequestInfo request)
{
SqlConnection sqlC = new SqlConnection(connectionString);
SqlCommand cmd = new SqlCommand("LiveChat_ChatRequestsAdd", sqlC);
cmd.CommandType = CommandType.StoredProcedure;
string retVal = request.ChatId;
try
{
cmd.Parameters.Add("@ChatID", SqlDbType.Char, 39).Value = request.ChatId;
cmd.Parameters.Add("@AccountId", SqlDbType.Int).Value = request.AccountId;
cmd.Parameters.Add("@VisitorIP", SqlDbType.VarChar, 50).Value = request.VisitorIP;
cmd.Parameters.Add("@VisitorName", SqlDbType.VarChar, 100).Value = request.VisitorName;
cmd.Parameters.Add("@VisitorEmail", SqlDbType.VarChar, 225).Value = request.VisitorEmail;
cmd.Parameters.Add("@VisitorUserAgent", SqlDbType.VarChar, 125).Value = request.VisitorUserAgent;
cmd.Parameters.Add("@OperatorID", SqlDbType.Int).Value = request.AcceptByOpereratorId;
cmd.Parameters.Add("@RequestDate", SqlDbType.SmallDateTime).Value = request.RequestDate;
sqlC.Open();
retVal = cmd.ExecuteScalar().ToString();
cmd.Dispose();
sqlC.Close();
}
catch
{
throw;
}
finally
{
if (sqlC != null)
{
if (sqlC.State == ConnectionState.Open)
sqlC.Close();
sqlC.Dispose();
sqlC = null;
}
}
return retVal;
}
public override void RemoveChatRequest(ChatRequestInfo req)
{
bool cacheExists;
List<ChatRequestInfo> requests = GetCurrentRequest(out cacheExists);
for (int i = 0; i < requests.Count; i++)
{
if (requests[i].ChatId == req.ChatId)
{
requests.RemoveAt(i);
break;
}
}
SaveRequests(cacheExists, requests);
}
