/// <summary> /// List all resources related to the current call log on the read-only grid /// </summary> public void ListResourcesReadOnly() { try { if (_view.CallID.HasValue) { using (_callLogModel = new CallLogModel()) { _view.ResourceReadOnlyDataSource = _callLogModel.ListCallLogResourceByCallEntry(_view.CallID.Value); } } } catch (Exception ex) { Logger.Write(string.Format("An Error has ocurred while trying to load the resources related to the Call Log.\n{0}\n{1}", ex.Message, ex.StackTrace)); _view.DisplayMessage("An Internal Error has ocurred while trying to load the resources related to the Call Log. Please try again.", false); } }
/// <summary> /// Load data for call criteria /// </summary> public void ListAllEmployeeCallLogInfoCallCriteria() { try { if (_view.JobId.HasValue && _view.CallID.HasValue) { IList<CS_CallLogResource> resources = new List<CS_CallLogResource>(); using (_callLogModel = new CallLogModel()) { resources = _callLogModel.ListCallLogResourceByCallEntry(_view.CallID.Value); } List<CallCriteriaResourceVO> source = new List<CallCriteriaResourceVO>(); for (int i = 0; i < resources.Count; i++) { if (resources[i].Type == (int)Globals.CallCriteria.EmailVOType.Employee) { using (_employeeModel = new EmployeeModel()) { source.Add(_employeeModel.GetEmployeeDataForInitialAdvise(resources[i].EmployeeID.Value, _view.CallID.Value)); } } else { using (_customerModel = new CustomerModel()) { source.Add(_customerModel.GetContactDataForInitialAdvise(resources[i].ContactID.Value, _view.CallID.Value)); } } } _view.PersonInitialAdviseGridDataSource = source; } else { IList<EmailVO> resourceList = new List<EmailVO>(); List<CallCriteriaResourceVO> source = new List<CallCriteriaResourceVO>(); List<int> callCriteriasIDs = new List<int>(); using (_callCriteriaModel = new CallCriteriaModel()) { resourceList = _callCriteriaModel.ListReceiptsByCallLog(_view.SelectedCallType.ID.ToString(), _view.JobId.Value, null, out callCriteriasIDs); _view.CallCriteriaIDs = callCriteriasIDs; } for (int i = 0; i < resourceList.Count; i++) { if (resourceList[i].Type == (int)Globals.CallCriteria.EmailVOType.Employee) { using (_employeeModel = new EmployeeModel()) { source.Add(_employeeModel.GetEmployeeDataForInitialAdvise(resourceList[i].PersonID)); } } else { using (_customerModel = new CustomerModel()) { source.Add(_customerModel.GetContactDataForInitialAdvise(resourceList[i].PersonID)); } } } _view.PersonInitialAdviseGridDataSource = source; } } catch (Exception ex) { Logger.Write(string.Format("An Error has ocurred while trying to List .\n{0}\n{1}", ex.Message, ex.StackTrace)); _view.DisplayMessage("An Internal Error has ocurred while trying to load the Information. Please try again.", false); } }