private static string GenerateMessageUnknownGatewayResponse(SmsEmailJson smsEmailJson)
{
return($@"The SMS Gateway returned an unknown response. This requires manual investigation.<br />
<br />
<strong>The message details were</strong><br />
<pre>
{JsonConvert.SerializeObject(smsEmailJson, Formatting.Indented)}
</pre>");
}
private static string GenerateMessageMissingFields(SmsEmailJson smsEmailJson, List <string> missingFields)
{
return($@"The following mandatory fields were missing or invalid<br />
<ul>
<li><strong>{string.Join($"</strong></li><br />{Environment.NewLine} <li><strong>", missingFields)}</strong></li><br />
</ul>
<br />
<strong>The message details were</strong><br />
<pre>
{JsonConvert.SerializeObject(smsEmailJson, Formatting.Indented)}
</pre>");
}
private static string GetBestEmail(SmsEmailJson smsEmailJson)
{
if (!string.IsNullOrEmpty(smsEmailJson.AssignedToEmail))
{
return(smsEmailJson.AssignedToEmail);
}
if (!string.IsNullOrEmpty(smsEmailJson.RepliesToEmail))
{
return(smsEmailJson.RepliesToEmail);
}
return(_fallbackEmailFrom);
}
private static string GenerateMessageGatewayError(Message message, SmsEmailJson smsEmailJson, SendSmsResponse sendSmsResponse)
{
var isHtml = message?.Body?.ContentType == BodyType.Html;
return($@"The Konekta SMS gateway returned an error<br />
Gateway Error Code: <strong>{sendSmsResponse?.Error?.Code}</strong><br />
Gateway Error Description: <strong>{sendSmsResponse?.Error?.Description}</strong><br />
<br />
<strong>The message details were</strong><br />
<pre>
{JsonConvert.SerializeObject(smsEmailJson, Formatting.Indented)}
</pre><br />
<br />
<strong>Original Email</strong><br />
<hr>
<strong>From: </strong>"{message.From?.EmailAddress?.Name}" <{message.From?.EmailAddress?.Address}><br />
<strong>Subject: </strong>{message?.Subject}<br />
{(isHtml ? "<pre>" : "")}
{message?.Body?.Content}
{(isHtml ? "</pre>" : "")}");
}
private static string GenerateTicketSubject(SmsEmailJson smsEmailJson)
{
return($"SMS Failure for org '{smsEmailJson.OrgKey}', matter '{smsEmailJson.Matter}', template '{smsEmailJson.Template}'");
}