private void cstaConsultantCallButton_Click(object sender, EventArgs e)
{
if (!streamCheckbox.Checked || deviceTextBox.Text.Length == 0 || deviceTextBox.Text.Length > 5 || !streamCheckbox.Checked) { return; }
cstaConsultationCallPopupForm subform = new cstaConsultationCallPopupForm();
subform.ShowDialog();
if (subform.DialogResult == DialogResult.OK)
{
if (subform.consultationCallRadioButton.Checked)
{
Csta.DeviceID_t dev = subform.ReturnDeviceId;
Acs.InvokeID_t invoikeId = new Acs.InvokeID_t();
Csta.ConnectionID_t[] conns = GetCurrentConnections(this.deviceTextBox.Text);
if (conns == null || conns.Length == 0)
{
MessageBox.Show("No active calls");
return;
}
// Define private data
var u2uString = "Hello, I AM test u2u string";
var u2uInfo = new Att.ATTUserToUserInfo_t();
// fixed u2u size
int u2uSize = Att.ATT_MAX_UUI_SIZE;
u2uInfo.length = (short)u2uString.Length;
u2uInfo.type = Att.ATTUUIProtocolType_t.UUI_IA5_ASCII;
u2uInfo.value = Encoding.ASCII.GetBytes(u2uString);
Array.Resize(ref u2uInfo.value, u2uSize);
var dummyDev = new Csta.DeviceID_t();
Att.attV6ConsultationCall(this.privData, ref dummyDev, false, ref u2uInfo);
Acs.RetCode_t retCode = Csta.cstaConsultationCall(this.acsHandle, invoikeId, conns[0], ref dev, this.privData);
if (retCode._value > 0)
{
Csta.EventBuffer_t evtBuf = new Csta.EventBuffer_t();
ushort numEvents;
ushort eventBufSize = Csta.CSTA_MAX_HEAP;
Acs.acsGetEventBlock(this.acsHandle, evtBuf, ref eventBufSize, this.privData, out numEvents);
if (evtBuf.evt.eventHeader.eventClass.eventClass == Csta.CSTACONFIRMATION && evtBuf.evt.eventHeader.eventType.eventType == Csta.CSTA_CONSULTATION_CALL_CONF)
{
Att.ATTEvent_t attEvt = new Att.ATTEvent_t();
retCode = Att.attPrivateData(this.privData, attEvt);
Debug.WriteLine("attPrivateData retCode = " + retCode._value);
if (attEvt.eventType.eventType == Att.ATT_CONSULTATION_CALL_CONF)
MessageBox.Show(String.Format("Consultant Call to {0} successfull! Ucid of new call = {1}", dev.ToString(), attEvt.consultationCall.ucid));
else
MessageBox.Show("Got wrong ATT Event... " + attEvt.eventType.eventType);
}
else if (evtBuf.evt.eventHeader.eventClass.eventClass == Csta.CSTACONFIRMATION && evtBuf.evt.eventHeader.eventType.eventType == Csta.CSTA_UNIVERSAL_FAILURE_CONF)
{
MessageBox.Show("Could not perform ConsultantCall. Error: " + evtBuf.evt.cstaConfirmation.universalFailure.error);
}
}
else
{
MessageBox.Show("There was an error during cstaConsultantCall. Code = " + retCode._value);
}
}
else if (subform.DirectAgentCallRadioButton.Checked)
{
Csta.DeviceID_t dev = subform.ReturnDeviceId;
Acs.InvokeID_t invoikeId = new Acs.InvokeID_t();
Csta.ConnectionID_t[] conns = GetCurrentConnections(this.deviceTextBox.Text);
if (conns == null || conns.Length == 0)
{
MessageBox.Show("No active calls");
return;
}
// Define private data
var u2uString = "Hello, I AM test u2u string";
var u2uInfo = new Att.ATTUserToUserInfo_t();
// fixed u2u size
int u2uSize = Att.ATT_MAX_UUI_SIZE;
u2uInfo.length = (short)u2uString.Length;
u2uInfo.type = Att.ATTUUIProtocolType_t.UUI_IA5_ASCII;
u2uInfo.value = Encoding.ASCII.GetBytes(u2uString);
Array.Resize(ref u2uInfo.value, u2uSize);
Csta.DeviceID_t split = subform.ReturnDeviceId;
Att.attV6DirectAgentCall(this.privData, ref split, false, ref u2uInfo);
Acs.RetCode_t retCode = Csta.cstaConsultationCall(this.acsHandle, invoikeId, conns[0], ref dev, this.privData);
if (retCode._value > 0)
{
Csta.EventBuffer_t evtBuf = new Csta.EventBuffer_t();
ushort numEvents;
ushort eventBufSize = Csta.CSTA_MAX_HEAP;
Acs.acsGetEventBlock(this.acsHandle, evtBuf, ref eventBufSize, this.privData, out numEvents);
if (evtBuf.evt.eventHeader.eventClass.eventClass == Csta.CSTACONFIRMATION && evtBuf.evt.eventHeader.eventType.eventType == Csta.CSTA_CONSULTATION_CALL_CONF)
{
Att.ATTEvent_t attEvt = new Att.ATTEvent_t();
retCode = Att.attPrivateData(this.privData, attEvt);
if (attEvt.eventType.eventType == Att.ATT_DIRECT_AGENT_CALL)
MessageBox.Show(String.Format("Consultant Call to {0} successfull! Ucid of new call = {1}", dev.ToString(), attEvt.consultationCall.ucid));
else
MessageBox.Show("Got wrong ATT Event... " + attEvt.eventType.eventType);
Debug.WriteLine("attPrivateData retCode = " + retCode._value);
MessageBox.Show(String.Format("Consultant Call to {0} successfull! Ucid of new call = {1}", dev.ToString(), attEvt.conferenceCall.ucid));
}
else if (evtBuf.evt.eventHeader.eventClass.eventClass == Csta.CSTACONFIRMATION && evtBuf.evt.eventHeader.eventType.eventType == Csta.CSTA_UNIVERSAL_FAILURE_CONF)
{
MessageBox.Show("Could not perform ConsultantCall. Error: " + evtBuf.evt.cstaConfirmation.universalFailure.error);
}
}
else
{
MessageBox.Show("There was an error during cstaConsultantCall. Code = " + retCode._value);
}
}
else if (subform.supervisorAssistCallRadioButton.Checked)
{
Csta.DeviceID_t dev = subform.ReturnDeviceId;
Acs.InvokeID_t invoikeId = new Acs.InvokeID_t();
Csta.ConnectionID_t[] conns = GetCurrentConnections(this.deviceTextBox.Text);
if (conns == null || conns.Length == 0)
{
MessageBox.Show("No active calls");
return;
}
// Define private data
var u2uString = "Hello, I AM test u2u string";
var u2uInfo = new Att.ATTUserToUserInfo_t();
// fixed u2u size
int u2uSize = Att.ATT_MAX_UUI_SIZE;
u2uInfo.length = (short)u2uString.Length;
u2uInfo.type = Att.ATTUUIProtocolType_t.UUI_IA5_ASCII;
u2uInfo.value = Encoding.ASCII.GetBytes(u2uString);
Array.Resize(ref u2uInfo.value, u2uSize);
Csta.DeviceID_t split = subform.ReturnDeviceId;
Att.attV6SupervisorAssistCall(this.privData, ref split, ref u2uInfo);
Acs.RetCode_t retCode = Csta.cstaConsultationCall(this.acsHandle, invoikeId, conns[0], ref dev, this.privData);
if (retCode._value > 0)
{
Csta.EventBuffer_t evtBuf = new Csta.EventBuffer_t();
ushort numEvents;
ushort eventBufSize = Csta.CSTA_MAX_HEAP;
Acs.acsGetEventBlock(this.acsHandle, evtBuf, ref eventBufSize, this.privData, out numEvents);
if (evtBuf.evt.eventHeader.eventClass.eventClass == Csta.CSTACONFIRMATION && evtBuf.evt.eventHeader.eventType.eventType == Csta.CSTA_CONSULTATION_CALL_CONF)
{
Att.ATTEvent_t attEvt = new Att.ATTEvent_t();
retCode = Att.attPrivateData(this.privData, attEvt);
if (attEvt.eventType.eventType == Att.ATT_DIRECT_AGENT_CALL)
MessageBox.Show(String.Format("Consultant Call to {0} successfull! Ucid of new call = {1}", dev.ToString(), attEvt.consultationCall.ucid));
else
MessageBox.Show("Got wrong ATT Event... " + attEvt.eventType.eventType);
Debug.WriteLine("attPrivateData retCode = " + retCode._value);
MessageBox.Show(String.Format("Consultant Call to {0} successfull! Ucid of new call = {1}", dev.ToString(), attEvt.conferenceCall.ucid));
}
else if (evtBuf.evt.eventHeader.eventClass.eventClass == Csta.CSTACONFIRMATION && evtBuf.evt.eventHeader.eventType.eventType == Csta.CSTA_UNIVERSAL_FAILURE_CONF)
{
MessageBox.Show("Could not perform ConsultantCall. Error: " + evtBuf.evt.cstaConfirmation.universalFailure.error);
}
}
else
{
MessageBox.Show("There was an error during cstaConsultantCall. Code = " + retCode._value);
}
}
}
}
private void okButton_Click(object sender, EventArgs e)
{
this.ReturnDeviceId = this.deviceIdTextBox.Text;
this.DialogResult = DialogResult.OK;
}
private void cstaMakePredictiveCallButton_Click(object sender, EventArgs e)
{
if (!streamCheckbox.Checked || deviceTextBox.Text.Length == 0 || deviceTextBox.Text.Length > 5 || !streamCheckbox.Checked) { return; }
var invokeId = new Acs.InvokeID_t();
Csta.DeviceID_t callingDevice = this.deviceTextBox.Text;
DeviceSelectPopupForm deviceSelect = new DeviceSelectPopupForm();
DialogResult deviceSelectDialog = deviceSelect.ShowDialog();
if (deviceSelectDialog != DialogResult.OK) return;
Csta.DeviceID_t calledDevice = deviceSelect.deviceIdTextBox.Text;
var u2uString = "Hello, I AM test u2u string";
var u2uInfo = new Att.ATTUserToUserInfo_t();
// fixed u2u size
int u2uSize = Att.ATT_MAX_UUI_SIZE;
u2uInfo.length = (short)u2uString.Length;
u2uInfo.type = Att.ATTUUIProtocolType_t.UUI_IA5_ASCII;
u2uInfo.value = Encoding.ASCII.GetBytes(u2uString);
Array.Resize(ref u2uInfo.value, u2uSize);
Att.ATTAnswerTreat_t at = Att.ATTAnswerTreat_t.AT_NONE;
var dummyDev = new Csta.DeviceID_t();
Att.attV6MakePredictiveCall(this.privData, false, 2, at, ref dummyDev, ref u2uInfo);
Csta.AllocationState_t allocState = Csta.AllocationState_t.AS_CALL_ESTABLISHED;
Acs.RetCode_t retCode = Csta.cstaMakePredictiveCall(this.acsHandle, invokeId, ref callingDevice, ref calledDevice, allocState, this.privData);
Debug.WriteLine("cstaMakePredictiveCall result = " + retCode._value);
var evtBuf = new Csta.EventBuffer_t();
ushort eventBufSize = Csta.CSTA_MAX_HEAP;
ushort numEvents;
retCode = Acs.acsGetEventBlock(this.acsHandle,
evtBuf,
ref eventBufSize,
privData,
out numEvents);
if (evtBuf.evt.eventHeader.eventClass.eventClass == Csta.CSTACONFIRMATION && evtBuf.evt.eventHeader.eventType.eventType == Csta.CSTA_MAKE_PREDICTIVE_CALL_CONF)
{
Att.ATTEvent_t attEvt = new Att.ATTEvent_t();
retCode = Att.attPrivateData(this.privData, attEvt);
Debug.WriteLine("attPrivateData retCode = " + retCode._value);
if (attEvt.eventType.eventType == Att.ATT_MAKE_PREDICTIVE_CALL_CONF)
MessageBox.Show(String.Format("Make Predictive Call from {0} to {1} is successfull! Ucid of new call = {2}", callingDevice.ToString(), calledDevice.ToString(), attEvt.makePredictiveCall.ucid));
else
MessageBox.Show("Got wrong ATT Event... " + attEvt.eventType.eventType);
MessageBox.Show("cstaMakePredictiveCall Succeded");
}
else
{
MessageBox.Show("cstaMakePredictiveCall Failed. Error was: " + evtBuf.evt.cstaConfirmation.universalFailure.error);
}
}
private void goButton_Click(object sender, EventArgs e)
{
this.device = DeviceTextBox.Text;
this.split = splitTextBox.Text;
this.DialogResult = DialogResult.OK;
}