public void AddEnhancement(Enhancement e)
{
TicketFile tf = new TicketFile();
TaskFile tkf = new TaskFile();
int i = new[] { tf.GetMaxTicketID(), tkf.GetMaxTaskID(), GetMaxEnhID() }.Max() + 1;
StreamWriter sw = new StreamWriter(filePath, append: true);
sw.WriteLine($"\n{i},{e.summary},{e.status},{e.priority},{e.submitter},{e.assigned},{e.watchrgoup},{e.software},{e.cost},{e.reason},{e.estimate}");
Enhancemnet.Add(e);
sw.Close();
//try
//{
// //first generate movie id
// t.recordID = Ticket.Max(m => m.recordID) + 1;
// StreamWriter sw = new StreamWriter(filePath);
// sw.WriteLine($"\n{t.recordID},{t.summary},{t.status},{t.priority},{t.submitter},{t.assigned},{t.watchrgoup},{t.severity}");
// sw.Close();
// Ticket.Add(t);
// logger.Info("Ticket id {Id} added", t.recordID);
//}
//catch (Exception ex)
//{
// logger.Error(ex.Message);
//}
}
public void AddTicket()
{
Format f = new Format();
Console.Clear();
Console.ForegroundColor = ConsoleColor.Yellow;
Console.WriteLine("\n --------------------------------------------------------------------------------------------------------------------------------------------------------------\n" +
" Add Ticket\n" +
" --------------------------------------------------------------------------------------------------------------------------------------------------------------\n");
Console.ResetColor();
string file = "../../Files/tickets.txt";
TicketFile tf = new TicketFile(file);
Tickets ticket = new Tickets();
Console.Write(" Enter Ticket Summary: ");
ticket.summary = Console.ReadLine();
Console.Write("\n Enter Ticket Priority: ");
ticket.priority = f.validateInt(Console.ReadLine());
if (ticket.priority > 3)
{
Console.Write(" Please Enter a valid proiroity 1 - 3 ");
ticket.priority = f.validateInt(Console.ReadLine());
}
tf.AddTicket(ticket);
Console.Write(" Ticket succesfully added! Press any key ro return to the main menu: ");
Console.ReadKey();
}
public void Process(int selection)
{
TicketFile tf = new TicketFile();
TicketMenu tm = new TicketMenu();
tm.TicketMenuHeader();
tf.ShowTickets();
tm.ViewTicketMenu();
selection = tm.GetTktMenuInpput();
switch (selection)
{
case 1:
tm.AddTicket();
break;
case 2:
tm.EditTicket();
break;
case 3:
tm.DeleteTicket();
break;
case 4:
tm.SearchTickets();
break;
}
}
public void ShowTickets()
{
TicketFile ticketFile = new TicketFile(TicketFilePath());
Format f = new Format();
foreach (Tickets t in ticketFile.Ticket)
{
Console.WriteLine(f.GetTicketsFormat(), t.recordID, t.summary, t.status, t.priority, t.submitter, t.assigned, t.watchrgoup, t.severity);
}
}
public int GetMaxTicketID()
{
TicketFile tf = new TicketFile(TicketFilePath());
List <int> maxID = new List <int>();
foreach (Tickets t in tf.Ticket)
{
maxID.Add(t.recordID);
}
return(maxID.Max());
}
public void SearchTickets()
{
Console.Clear();
Console.ForegroundColor = ConsoleColor.Yellow;
Console.WriteLine("\n --------------------------------------------------------------------------------------------------------------------------------------------------------------\n" +
" Search Tickets\n" +
" --------------------------------------------------------------------------------------------------------------------------------------------------------------\n");
Console.ResetColor();
Console.Write("\n Enter any portion of a Ticket Summary: \n");
Console.Write(" ");
string search = Console.ReadLine().ToLower();
//TicketFile tix = TicketFile.LoadTickets();
//foreach(var t in tix)
//{
// Console.WriteLine(t.summary);
//}
TicketFile tf = new TicketFile("../../Files/tickets.txt");
var ticket = tf.Ticket.Where(t => t.summary.ToLower().Contains(search));
if (ticket.Count() > 0)
{
foreach (Tickets t in ticket)
{
Format f = new Format();
Console.WriteLine(f.GetTicketsFormat(), t.recordID, t.summary, t.status, t.priority, t.submitter, t.assigned, t.watchrgoup, t.severity);
}
}
else
{
Console.WriteLine(" There is no Ticket with a summary containing: " + search);
}
Console.WriteLine("\n Press any key ro return to the main menu: ");
Console.ReadKey();
}