public static void RepairCall(CallHistoryInfo info)
{
if (info.MobilePhone.StartsWith("0")) info.MobilePhone = info.MobilePhone.Substring(1);
DataProvider.Instance().CallHistories_RepairCall(info.CallHistoryId, info.MobilePhone, info.MessageCode, info.AgentCode, info.StationId, info.ResponseTime, info.CallId, info.StartTime, info.EndTime, info.Duration, info.RingTime, info.LinkRecord, info.Status, info.ErrorCode, info.ErrorDesc);
}
public CallHistoryInfo Call(int id, string mobile)
{
if (string.IsNullOrEmpty(mobile)) return null;
var user = UserRepository.GetCurrentUserInfo();
// Logs
var log = new TmpLogServiceInfo
{
Time = DateTime.Now,
Description = mobile,
CallType = (int)CallType.Incoming,
};
try
{
var item = HelpUtils.Call(mobile, user.StationId, user.UserName, StoreData.CallCenterSoapBinding);
var entity = new CallHistoryInfo
{
ContactId = id,
StatusMapId = 0,
StatusUpdate = 1,
StatusCareId = 0,
CallHistoryId = 0,
RecallTime = null,
CallTimeLength = 0,
Status = item.status,
CallId = item.call_id,
CreatedBy = user.UserID,
CallTime = DateTime.Now,
RingTime = item.ringtime,
Duration = item.duration,
CreatedDate = DateTime.Now,
AgentCode = item.agent_code,
ErrorCode = item.error_code,
ErrorDesc = item.error_desc,
StationId = item.station_id,
CallCenterInfo = string.Empty,
MessageCode = item.message_code,
MobilePhone = item.mobile_phone,
LinkRecord = item.link_down_record,
EndTime = item.end_time.ToDateTime("yyyyMMddHHmmss"),
StartTime = item.start_time.ToDateTime("yyyyMMddHHmmss"),
ResponseTime = item.datetime_response.ToDateTime("yyyyMMddHHmmss"),
};
entity.CallHistoryId = CallHistoryRepository.Create(entity);
// Logs
log.Status = 0;
TmpLogServiceRepository.Create(log);
// Return
return entity;
}
catch (Exception ex)
{
// Logs
log.Status = 0;
log.Description = ex.ToString();
TmpLogServiceRepository.Create(log);
// Return
return null;
}
}
public static int Create(CallHistoryInfo info)
{
if (info.MobilePhone.StartsWith("0")) info.MobilePhone = info.MobilePhone.Substring(1);
return DataProvider.Instance().CallHistories_Insert(info.ContactId, info.StatusCareId, info.StatusMapId, info.CallTime, info.CallTimeLength, info.CallCenterInfo, info.RecallTime, info.CreatedBy, info.CreatedDate, info.MessageCode, info.AgentCode, info.StationId, info.MobilePhone, info.ResponseTime, info.CallId, info.StartTime, info.EndTime, info.Duration, info.RingTime, info.LinkRecord, info.Status, info.ErrorCode, info.ErrorDesc, info.LevelId, info.StatusUpdate, info.CallType, info.UserLogType);
}
