public async override Task <FacebookProcessResult> Process(SocialAccount socialAccount, FbHookChange change)
{
var result = new FacebookProcessResult(NotificationManager);
string token = socialAccount.Token;
if (IsDuplicatedMessage(change.Value.CommentId))
{
return(result);
}
FbComment comment = FbClient.GetComment(socialAccount.Token, change.Value.CommentId);
SocialUser sender = await GetOrCreateFacebookUser(socialAccount.Token, comment.from.id);
var conversation = GetConversation(change.Value.PostId);
if (conversation == null)
{
return(result);
}
Message message = FacebookConverter.ConvertToMessage(comment);
message.SenderId = sender.Id;
var parent = GetParent(change.Value.PostId, comment);
if (parent != null)
{
message.ParentId = parent.Id;
message.ReceiverId = parent.SenderId;
bool ifParentIsComment = parent.ParentId != null;
if (ifParentIsComment)
{
message.Source = MessageSource.FacebookPostReplyComment;
}
}
message.ConversationId = conversation.Id;
conversation.IfRead = false;
conversation.Status = sender.Id != socialAccount.Id ? ConversationStatus.PendingInternal : ConversationStatus.PendingExternal;
conversation.LastMessageSenderId = message.SenderId;
conversation.LastMessageSentTime = message.SendTime;
if (conversation.TryToMakeWallPostVisible(socialAccount))
{
result.WithNewConversation(conversation);
}
conversation.Messages.Add(message);
await UpdateConversation(conversation);
await CurrentUnitOfWork.SaveChangesAsync();
if (!conversation.IsHidden)
{
result.WithNewMessage(message);
}
return(result);
}
public override async Task <FacebookProcessResult> Process(SocialAccount socialAccount, FbHookChange change)
{
var result = new FacebookProcessResult(NotificationManager);
if (IsWallPost(change) && !socialAccount.IfConvertWallPostToConversation)
{
return(result);
}
if (!IsWallPost(change) && !socialAccount.IfConvertVisitorPostToConversation)
{
return(result);
}
string token = socialAccount.Token;
if (IsDuplicatedMessage(MessageSource.FacebookPost, change.Value.PostId))
{
return(result);
}
FbPost post = await FbClient.GetPost(socialAccount.Token, change.Value.PostId);
SocialUser sender = await GetOrCreateFacebookUser(socialAccount.Token, post.from.id);
Message message = FacebookConverter.ConvertToMessage(post);
message.SenderId = sender.Id;
if (message.SenderId != socialAccount.Id)
{
message.ReceiverId = socialAccount.Id;
}
var conversation = new Conversation
{
OriginalId = change.Value.PostId,
Source = ConversationSource.FacebookVisitorPost,
Priority = ConversationPriority.Normal,
Status = ConversationStatus.New,
Subject = GetSubject(message.Content),
LastMessageSenderId = message.SenderId,
LastMessageSentTime = message.SendTime
};
if (change.Value.Verb == "add" && message.SenderId == socialAccount.Id)
{
conversation.Source = ConversationSource.FacebookWallPost;
conversation.IsHidden = true;
}
conversation.Messages.Add(message);
await AddConversation(socialAccount, conversation);
await CurrentUnitOfWork.SaveChangesAsync();
if (!conversation.IsHidden)
{
result.WithNewConversation(conversation);
}
return(result);
}
private async Task Process(FacebookProcessResult result, FbMessage fbMessage, SocialAccount socialAccount, FbHookChange change)
{
SocialUser sender = await GetOrCreateFacebookUser(socialAccount.Token, fbMessage.SenderId);
SocialUser receiver = await GetOrCreateFacebookUser(socialAccount.Token, fbMessage.ReceiverId);
var existingConversation = GetUnClosedConversation(change.Value.ThreadId);
if (existingConversation != null)
{
Message message = FacebookConverter.ConvertMessage(fbMessage, sender, receiver);
message.ConversationId = existingConversation.Id;
bool isNewMessage = fbMessage.SendTime > existingConversation.LastMessageSentTime;
if (isNewMessage)
{
existingConversation.IfRead = false;
existingConversation.Status = sender.Id != socialAccount.SocialUser.Id ? ConversationStatus.PendingInternal : ConversationStatus.PendingExternal;
existingConversation.LastMessageSenderId = message.SenderId;
existingConversation.LastMessageSentTime = message.SendTime;
}
existingConversation.Messages.Add(message);
await UpdateConversation(existingConversation);
await CurrentUnitOfWork.SaveChangesAsync();
result.WithNewMessage(message);
}
else
{
if (sender.Id == socialAccount.Id)
{
return;
}
Message message = FacebookConverter.ConvertMessage(fbMessage, sender, receiver);
var conversation = new Conversation
{
OriginalId = change.Value.ThreadId,
Source = ConversationSource.FacebookMessage,
Priority = ConversationPriority.Normal,
Status = ConversationStatus.New,
Subject = GetSubject(message.Content),
LastMessageSenderId = message.SenderId,
LastMessageSentTime = message.SendTime
};
conversation.Messages.Add(message);
await AddConversation(socialAccount, conversation);
await CurrentUnitOfWork.SaveChangesAsync();
result.WithNewConversation(conversation);
}
}
private async Task AddPosts(FacebookProcessResult result, List <FbPost> posts)
{
if (!posts.Any())
{
return;
}
var socialAccounts = _socialUserService.FindAll().Where(t => t.Source == SocialUserSource.Facebook && t.Type == SocialUserType.IntegrationAccount).ToList();
posts = posts.OrderBy(t => t.created_time).ToList();
using (var uow = UnitOfWorkManager.Begin(TransactionScopeOption.RequiresNew))
{
using (CurrentUnitOfWork.SetSiteId(_account.SiteId))
{
List <SocialUser> senders = await _socialUserService.GetOrCreateSocialUsers(_account.Token, posts.Select(t => t.from).ToList());
foreach (var post in posts)
{
var sender = senders.FirstOrDefault(t => t.OriginalId == post.from.id);
if (sender == null)
{
continue;
}
var firstMessage = _fbConverter.ConvertToMessage(post);
firstMessage.SenderId = sender.Id;
var recipient = GetRecipient(post, socialAccounts);
if (recipient != null)
{
// a post @ multiple social accounts.
if (recipient.Id != _account.Id)
{
return;
}
firstMessage.ReceiverId = recipient.Id;
}
if (recipient == null && firstMessage.SenderId != _account.Id)
{
firstMessage.ReceiverId = _account.Id;
}
var conversation = new Conversation
{
OriginalId = post.id,
Source = ConversationSource.FacebookVisitorPost,
Priority = ConversationPriority.Normal,
Status = ConversationStatus.New,
Subject = GetSubject(post.message),
LastMessageSenderId = firstMessage.SenderId,
LastMessageSentTime = firstMessage.SendTime
};
conversation.Messages.Add(firstMessage);
if (sender.OriginalId == _account.SocialUser.OriginalId)
{
conversation.Source = ConversationSource.FacebookWallPost;
conversation.IsHidden = true;
}
if (_account.ConversationAgentId.HasValue && _account.ConversationPriority.HasValue)
{
conversation.AgentId = _account.ConversationAgentId.Value;
conversation.Priority = _account.ConversationPriority.Value;
}
if (_account.ConversationDepartmentId.HasValue && _account.ConversationPriority.HasValue)
{
conversation.DepartmentId = _account.ConversationDepartmentId.Value;
conversation.Priority = _account.ConversationPriority.Value;
}
if (conversation.Source == ConversationSource.FacebookWallPost && !_account.IfConvertWallPostToConversation)
{
continue;
}
if (conversation.Source == ConversationSource.FacebookVisitorPost && !_account.IfConvertVisitorPostToConversation)
{
continue;
}
await _conversationService.InsertAsync(conversation);
result.WithNewConversation(conversation);
}
uow.Complete();
}
}
}