public bool ShouldBeSent(ReportCollection ticket)
{
if (!_TicketStati.Contains(ticket.ticket))
return true;
var status = _TicketStati[ticket.ticket];
return status.LevelSent.LessThan(ticket.level) || status.DateSent < DateTime.Now.Date;
}
public AlertTemplate(ReportCollection ticket)
{
if (!ticket.level.GreaterThan(Level.Report))
throw new ArgumentOutOfRangeException("Livello del ticket deve essere superiore a Report")
{
Data = { { "ticket", ticket } }
};
else
Ticket = ticket;
}
public void RegisterSent(ReportCollection ticket)
{
_TicketStati.Remove(ticket.ticket);
_TicketStati.Add(new TicketStatus(ticket.ticket, DateTime.Now.Date, ticket.level));
}
static MailAddressCollection To(ReportCollection ticket)
{
var result = new MailAddressCollection();
switch(ticket.level)
{
case Level.TL_Owner:
result.Add(ticket.inCaricoA.Mail);
break;
case Level.TeamGroup:
foreach (var mail in ContactsList.FindByGroupName(ticket.inCaricoA.Gruppo).Select(x => x.Mail).Distinct())
result.Add(mail);
break;
case Level.CanoneGroup:
foreach (var mail in ContactsList.Users.Select(x => x.Mail).Distinct())
result.Add(mail);
break;
case Level.Scaduto:
foreach (var mail in ContactsList.Users.Where(x => x.Ruolo == "TL").Select(x => x.Mail).Distinct())
result.Add(mail);
break;
case Level.Report: throw new ArgumentOutOfRangeException("Livello del ticket deve essere superiore a Report")
{
Data = { { "ticket", ticket } }
};
default: throw new ArgumentOutOfRangeException("Livello ticket non gestito")
{
Data = { { "level", ticket.level } }
};
}
return result;
}
static string Subject(ReportCollection ticket)
{
string template;
switch(ticket.level)
{
case Level.TL_Owner: template = "[Avviso] Ticket '{0}' in scadenza"; break;
case Level.TeamGroup: template = "[Urgente] Ticket '{0}' prossimo alla scadenza"; break;
case Level.CanoneGroup: template = "[Urgente] Ticket '{0}' di imminente scadenza"; break;
case Level.Scaduto: template = "[Reminder] Ticket '{0}' scaduto"; break;
case Level.Report: throw new ArgumentOutOfRangeException("Livello del ticket deve essere superiore a Report")
{
Data = { { "ticket", ticket } }
};
default: throw new ArgumentOutOfRangeException("Livello ticket non gestito")
{
Data = { { "level", ticket.level } }
};
}
return String.Format(template, ticket.ticket);
}