public int?CreateTicket(Session session, TicketFactory ticketFactory)
{
int?ticketId = InsertReturnId(CreateTicketQuery, Config.Get("mysql_db"),
ticketFactory.BuildInsertString(), ticketFactory.BuildValuesString());
if (ticketId != null)
{
foreach (var fieldId in ticketFactory.customFields.Keys)
{
InsertCustomField((int)ticketId, -1, fieldId, ticketFactory.customFields[fieldId]);
}
LogEvent(session, (int)ticketId, TICKET_EVENT.CREATED, "");
}
return(ticketId);
}